Sam was our guest on the podcast a year ago, and at the time he was navigating the uncertainty of the pandemic combined with unemployment and the recent loss of some friends. The conversation we had was about the notion that fundraising is about listening to stories rather than telling them. I recall thinking then as I listened to his story that, despite the set-backs, Sam was a talented individual with a knack for fundraising and that it would just be a matter of time before he would find himse...
Aug 05, 2021•47 min
Before the world shutdown, was your gala or golf tournament starting to wane? Are you ready to resume that event that, even before the pandemic, was perhaps yielding disappointing outcomes? Kevin wants event planners to consider abandoning what in some cases has evolved into an exhausting and uninspiring event generating nothing more than than a lot of small talk, and instead focus on genuine conversations among those at the table. Kevin wants us to take a chance on an unscripted engagement with...
Jul 31, 2021•55 min
In her more than 30 years of fundraising, Penny has observed that the money has become increasingly more important than the donor's giving experience. I would venture to say that the same has become true for fundraisers. Arguably, donor attrition and turnover are merely two sides of the same coin. To remedy this, Penny’s consultancy prioritizes renewing the support of current donors and ensuring a genuine human-to-human interaction that ultimately means a more meaningful experience for those on ...
Jul 29, 2021•1 hr 7 min
Kathryn asks when we are going to begin having some tough conversations about the fundraiser’s experience? And, depending on where we find ourselves in the fundraising community, when are we going to ask whether we are contributing to or undermining their opportunity for success? Perhaps some of us don’t really care how successful the fundraiser actually is? For Kathryn, the answer to these questions is quite simple; whether we’re talking about boards or bosses, association leaders, consulting s...
Jul 22, 2021•1 hr 1 min
Are today’s fundraisers really itching for more best practices, expensive credentials and industry buzzwords? If they are anything like Jessica in upstate New York, I don’t think so. As I listened to Jessica share her story today, I heard an individual who wants the opportunity to show up as her authentic self; and she wants the same for her team. The way I see it, Jessica is part of an emerging generation of fundraising leaders who recognize that the donor rarely cares one iota about our assent...
Jul 20, 2021•54 min
My conversation today with Paul Hood, which in many ways is a continuation of the “listening” conversation that we had earlier this week, begs the question of whether fundraisers support the notion of grateful patient programs and the like, or do they merely tolerate them, and given the opportunity, would prefer that their work be more exploratory. When I think of fundraisers like Paul who insist that their practices align with the highest ethical standards, I believe they would be far more fulf...
Jul 17, 2021•58 min
Some of us don’t understand our donor’s decisions because we’re not listening. Today, Wanda and I wrestled with the question of whether fundraising professionals are taking the time to hear to their donors “money” stories. Wanda shared that by listening closely to the role that money has had in the lives of our donors, we are given an opportunity to resolve some of the other power dynamics that often surface in these relationships. What makes these conversations so important is that they afford ...
Jul 14, 2021•54 min
I’m always grateful when guests like Becky allow me to integrate their thinking and are likewise confident enough to integrate mine. Today, Becky and I wrestled with how we as white fundraisers can be allies with our black, brown and indigenous colleagues. To begin with, I suspect that what triggers most of our hesitancy is making our way through conversations of this sort without putting our foot in our mouth, saying something we might regret, or implying that we’re completely naive and out of ...
Jul 11, 2021•58 min
My conversation today with Kevin reminded me of all the dangerous assumptions that we sometimes make about how fundraising really works and of the practices that often compel us to think about what we do. After 33 years of experience leading development programs for both local and international organizations. Kevin's not afraid to challenge people’s thinking when it comes to supporting good causes. For example, how many of our challenges originate from the belief that the only way to raise more ...
Jul 07, 2021•51 min
Several of our recent conversations have been about what fundraisers should expect of the organizations they work for and how they can discern whether the boss has an accurate understanding of how fundraising actually works. Sarah has taken this inquiry and made it the focus of her research. Among the various questions she asks, perhaps the most relevant for fundraisers in transition is whether they should expect the boss to have invested in their own professional development in fundraising. In ...
Jun 29, 2021•39 min
Our recent conversation with Sandi Bliss caught Tammy’s attention. Our discussion reminded Tammy of some of the observations she made earlier in her career while supervising a team of fundraisers. Tammy observed that once her team no longer had something tangible to “sell,” they began to feel like impostors and didn’t quite know how to negotiate more complex and long-term giving opportunities. Tammy’s team found themselves at the place where transactional fundraising plateaus and where every att...
Jun 26, 2021•55 min
When meeting with a client, Sherry doesn’t go straight to fundraising tactics. Instead, in order to understand whether an organization is up to the task of achieving its goals, she begins by asking some probing questions. This often starts with knowing how much money needs to be raised, as opposed to some vague and arbitrary numbers, and whether there is a willingness to dedicate the resources necessary. As Sherry points out, a lot of us are signing on for jobs where the expectation is nothing m...
Jun 22, 2021•59 min
As a Latinx fundraiser for thirty-five years, Armando has earned the right to have an opinion or two about the challenges we’re facing in today’s nonprofit sector and he believes that, in many ways, we’re missing the point in some of our most heated debates. Armando insists that if decolonizing philanthropy is our goal, it’s not going to happen by focusing on large foundations. We’ve got to remind ourselves what we’re all told in fundraising 101: foundations have never been where the real sustai...
Jun 19, 2021•51 min
Today’s conversation with Jeff at EAB was fascinating to say the least. Our conversation, informed significantly by the research that Jeff and his team have either conducted or been a part of, centered around the question of how much of fundraising’s pre-pandemic playbook we are going to throw out and what are we going to keep. Jeff shared with me that the traditional advancement models we see in higher education, largely predicated on alums willingness to show up and agreeing to participate, ha...
Jun 17, 2021•49 min
As is customary on the podcast, we have thought provoking conversations that give us hope of one day arriving at more enlightened fundraising practices. Well, today’s conversation really had us moving in that direction; and I am really grateful to Cathy for being our provocateur today. Cathy helps organizations raise money in difficult places, for causes that don’t always make for the easiest of stories to tell, and I appreciate her for challenging our thinking about where storytelling makes sen...
Jun 11, 2021•41 min
My conversation with Karl immediately reminded me of the brilliant little book, Obliquity, by LSE and Oxford professor John Kay, who makes the argument that our goals are best achieved indirectly. While counterintuitive, Kay explains that the most successful, most profitable enterprises don’t focus on profits or shareholder value. Arguably, this is a lesson fundraising hasn’t learned. Far too much of contemporary fundraising adheres to a direct approach, and I would venture to say that our fundr...
Jun 08, 2021•47 min
It sounds as if donor-centered fundraising might have a bit of a PR problem, and Scott’s got the data to explain why. A couple of months ago, Scott launched a poll which asked, is "donor-centric" fundraising on its way out? While the poll results may not be all that surprising, a close look at the participants behind the responses tell an interesting story. Among those participating in Scott’s poll, the guardians of donor-centered fundraising tend to be older, white men working for large institu...
Jun 03, 2021•59 min
My conversation with Alex today raises the question of whether the pandemic was a jumping off opportunity for those who have for stuck on a burning platform for far too long. Throughout the pandemic I have heard several of my guests similarly insist that the pandemic forced critically important changes that were easy to avoid until a crisis of this magnitude came along. Alex explained that for some organizations, the pandemic was an opportunity to demonstrate bravery, increase their tolerance fo...
May 29, 2021•46 min
Imagine being brand new on a job just days before the pandemic put nearly the entire world on lock down. What would that experience be like? That’s the question I started with today in my conversation with Gail Carter who has managed to successfully navigate her first year as the Vice President of the University Development at the College of Charleston. I was most intrigued to learn that the lock down didn’t necessarily impede Gail’s acclimating to the new role, and it seems she is well prepared...
May 25, 2021•49 min
When fundraising is compared to sales, when we insist on pre-determined solicitation amounts, and when everything is all about the ask I’m inclined to ask where is the conversation? Where are we demonstrating our ability to have a meaningful conversation with another human being? As Sandy and I discussed today on the podcast, it concerns me that so few fundraisers have embraced the notion that, as poet and Oxford professor David Whyte says, the conversation is the work. As Sandy evidently has, h...
May 19, 2021•45 min
Someone early in my career explained that nonprofits are notorious for operating at least two years behind the rest of the working world when it comes to innovation. This individual insisted that rather than being the early adopters, we’re more inclined to the be the laggards due to our aversion to risk. Contrary to what this person had observed, I have always believed nonprofits should be the innovators rather than the last to adapt to someone else’s bold, new idea; slow to change means missing...
May 12, 2021•1 hr 2 min
How often do we ask ourselves whether half as much effort might yield the same results? Perhaps these are the types of questions that the pandemic has afforded us the opportunity to ask; and I suspect that a few of us, like Mike Hoffman at the US Naval Academy, have been taking good notes. Today, Theresa and I had the pleasure of talking with Mike who shared with us some of the lessons he and his team have learned in the last year. The first among them, when it comes to fundraising, perhaps less...
May 11, 2021•49 min
For over a year and a half, David O’Brien and Matthew Craig conducted 60 interviews with nonprofit leaders around the country; and in their new book, Building Smart Nonprofits, they share their thoughts on a range of subjects from sources of capital, the infamous overhead myth, evaluation of program effectiveness, and the telling our story. David explained to me that many of the leaders they interviewed are re-examining what has and has not worked in their favor and how their boards partner with...
May 07, 2021•45 min
Fundraising as an interdisciplinary endeavor was where Fraser and I wrapped up our conversation however that was only after tossing around a myriad of topics ranging from US politics to the effects that Walt Disney and Don Draper have in our worldviews. I was grateful to hear Fraser suggest that we bring behavioral economics to the forefront of our thinking and allow it along with a few other disciplines to enhance our thinking in the field. The team at Good Works strikes me as one that can be c...
May 03, 2021•1 hr 2 min