The Full Desk Experience - podcast cover

The Full Desk Experience

Crelate•www.crelate.com
Business
Management
Careers
Welcome to The Full Desk Experience, a podcast for leaders in the staffing and recruiting industry. Hosted by Kortney Harmon, Director of Industry Relations at Crelate, this show is designed to provide insights and tips from a highly knowledgeable consultant in the field. Join us live (or catch the replay) in our Workshop series, where Kortney delivers expert advice and actionable tips for you to take to your firms immediately. In the Industry Spotlight series, Kortney interviews industry experts and leaders, highlighting their journeys to success and key insights into the staffing and recruiting industry. Don't have an hour to dedicate to a podcast? Listen in to our FDE Express - where you'll get quick-hit insights and tips in 10 minutes or less. With new episodes dropping weekly, this is the perfect opportunity to stay up-to-date on the latest trends and best practices in the industry. Don't miss out - join us for The Full Desk Experience today! If you'd like to attend the live session, be sure to visit our website for more information.
Last refreshed: ⓘ
Follow this podcast in the Metacast mobile app to refresh it and see new episodes.
Follow on
Apple Podcasts
Spotify
RSS
YouTube
Overcast
Pocket Casts
Episodes.fm
Download Metacast podcast app
Podcasts are better in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episodes

Industry Spotlight | Lauren Jones - CEO and Founder of Leap Consulting - The Magic of Digital Transformation in Staffing and Recruiting

Lauren Jones, CEO and Founder of Leap Consulting and Co-Host of You Own the Experience podcast, joins Kortney Harmon to discuss her expertise as a tech stack expert, business operations guru, and industry trailblazer. In this episode, Lauren and Kortney talk about: Emphasizing the mindful use of technology in the talent industry How Lauren helps businesses align their future aspirations with technology The importance of establishing a well-defined process before implementing technology Lauren sp...

Feb 09, 2023•42 min

Workshop | Tips for Successful Change Management in Your Talent Business

This episode of The Full Desk Experience focuses on strategies for effectively managing change within an organization to enhance the success rate of teams. Change management is essential for organizations to keep up with the constantly evolving talent industry, with 79.7% of organizations needing to adapt their business every 2-5 years. Factors that can trigger change within a talent business include market changes, technological advancements, mergers and acquisitions, regulatory changes, organi...

Feb 02, 2023•50 min

Industry Spotlight | Jen Meyer - SVP and GM at Govig - Driving process and creating growth through data

In this episode of The Full Desk Experience's Industry Spotlight, Kortney Harmon talks with Jennifer Meyer, Senior Vice President and General Manager at Govig & Associates. Jen has over 25 years of experience in Executive Search and has led teams to success. Her accolades include being the youngest woman franchise owner at MRI and having the record for most cumulative billings. In this episode, you’ll learn: · The operational and foundational aspects of staffing and recruiting that drive suc...

Jan 12, 2023•51 min

Industry Spotlight | Maurice Fuller - Founder, StaffingTec - Staffing & Recruitment Technology Trends

This inaugural episode features Maurice Fuller, CEO of StaffingTec. In this episode, you'll learn: The importance of having a strong foundation prior to tech implementation Future staffing and recruiting trends and technologies to keep an eye on Tips for getting the most out of your technologies For the future trends flyer talked about in the episode, please click here . Sign up for The Full Desk Experience live episode recordings here....

Dec 15, 2022•43 min

Workshop | Networking is a Compound Effort: Social Selling to Increase Revenue for Your Talent Business

In this episode, you'll learn: Inbound vs Outbound sales strategies for talent businesses Social Selling Basics for Talent Sales Teams The Foundation: The Profile of a Talent Sales Associates The Audience: Your Network The Interaction: The Approach of a Talent Sales Professional The Message: Content from Staffing and Recruiting Account Executives To download the Social Selling eBook, please click here . To purchase the book, "Think. Say. Do." by Ron Tite, please visit click here . Sign up for Th...

Dec 08, 2022•46 min

Workshop | Build Trust and Open Doors: The Multi-Channel Touch Plan Strategy for Your Sales Team

In this episode, you'll learn: The importance of having a communicated and written new-client sales process for your teams Where your teams might be falling short in this process An immediately actionable multi-channel touch plan strategy your sales team can use to gain new clients How technology can come alongside your teams in this process Using social media in new and unique ways to engage with contacts Ask Me Anything session To download the Multi-Channel Touch Plan Strategy eBook referenced...

Nov 22, 2022•51 min

Mail Bag: The Importance of the Human Element in Staffing and Recruiting

In this "Ask Me Anything" only episode, you'll learn: How to stand out to attract the top talent Learning and development tips for your team Employee retention in today's market Avoiding no shows AI, Automations, and the importance of the human element in staffing and recruiting If you enjoyed this episode, please subscribe and rate! To submit your questions for the next Mail Bag episode, please email us at fulldesk@crelate.com.

Oct 27, 2022•30 min

AI Shouldn’t Be Your Silver Bullet: What Talent Businesses Need To Consider When Evaluating Technology with Chris Hesson

Artificial Intelligence for talent businesses is a hot trend right now. But, what is behind this buzzword, and what does it actually mean? In this episode of The Full Desk Experience, Kortney Harmon unpacks AI with Chris Hesson, Manager of Professional Service at Crelate. Listen in to learn about how AI might not be the silver bullet after all. Main Topics: AI vs Automation – the differences between artificial intelligence and automated sequences How AI and Automations can augment processes and ...

Oct 20, 2022•53 min

Workshop | Don't Put The Used Mini Vans Up Front - How to Use Passive Talent to Increase Sales in Staffing and Recruiting

Businesses in the talent industry have been booming the past few years. The Great Resignation meant that finding talent was easy, as many left their jobs before even having anything lined up. This, in turn, made jobs to fill aplenty, and the combination has made for a very busy 24 months. Engaging with passive candidates probably hasn’t been at the forefront of your recruiting team’s minds. In this podcast, you’ll learn: The top 5 reasons your sales team isn’t successful using passive talent as ...

Oct 06, 2022•51 min

Workshop | Nurturing Your Passive Talent Pool for the Future

Do you have the talent in your pipeline today that adds value to your business and clients beyond what they can find themselves? In this episode, Kortney talks about the common mistakes you and your team might be making with passive talent and gives you several recommendations of how to turn that talent into pipeline. 3:35 - Passive vs Active Talent 11:32 - Going beyond social media to find passive talent 14:27 - Top 10 things you're getting wrong when recruiting passive talent 27:36 - Ask Me An...

Sep 22, 2022•45 min

Workshop | Capitalizing on a Shifting Market in the Staffing and Recruiting Industry with Chris Hesson

In this episode of The Full Desk Experience, Kortney Harmon speaks with Chriss Hesson, Senior Product Consultant in Crelate’s Professional Services Department about how to proactively switch gears in a shifting market or possible recession. From looking at the metrics to evaluating your solutions, Kortney and Chris give you actionable takeaways to ensure success through a downward market trend. 1:15 – Chris Hesson introduction and background 3:42 – Are we in a recession and what does that mean f...

Sep 15, 2022•46 min

Workshop | Quiet Quitting vs Intentional Leadership - Pulse Check

Show notes/Timestamped Sections: 2:02 - What is quiet quitting? 4:25 - The 4 main causes of quiet quitting 10:06 - How leaders can address quiet quitting 18:07 - Ways to show employee appreciation 23:00 - Setting up career paths for your employees 28:07 - Ask Me Anything

Sep 08, 2022•37 min

Workshop | Is it training or is it process? The secret to your team's success.

Kortney Harmon highlights how training may not be the root cause of errors or poor performance in your office. By first taking a look at the preferred, written, and outlined processes for your office, you can take a holistic approach to your training program. Episode highlights: 5:04 - Setting your team up for success 10:00 - Begin your process with the foundational building blocks 15:56 - Methodology and technology 23:38 - Ask me anything Listen at Spotify, Google Podcasts, Amazon Music, Audibl...

Sep 01, 2022•32 min

The Full Desk Experience - Teaser

The Full Desk Experience is a bi-weekly live events series turned podcast hosted by Kortney Harmon, Staffing and Recruiting Industry Principal at Crelate. From strategy to tactics, The Full Desk Experience is your opportunity for live Q&A with a deeply knowledgeable staffing & recruiting consultant, to hear what the most successful firms are getting right, and to walk away with actionable guidance to drive the success of your business.

Sep 01, 2022•1 min
← Prev
Hosted on Transistor
For the best experience, listen in Metacast app for iOS or Android