NRI Melds IT & Business Process Outsourcing

In this edition of the FTF Exchange podcast series, Sue Sato from the Prime Settlement Services (PSS) department at Nomura Research Institute (NRI) focuses on why NRI is offering a combination of IT outsourcing, also known as ITO, and business process outsourcing or BPO. NRI provides system solutions and consulting services such as management consulting, systems integration, and IT management and solutions for financial services and other industries. NRI has offices in New York, London, Tokyo, Hong Kong, Singapore, and Australia. Sato, whose efforts are focused on North America, takes questions from FTF News about the components of this combined offering and why it was done.