Building Africa's Outsourcing Industry - A Case Study

What's particularly exciting about remote work is that it's not constrained by the demand from the local market. The jobs can come from anywhere in the world.

But it leaves us with a big question: why are global employers looking to hire African talent? And how can African markets take advantage of the opportunity and capture more of these jobs for its citizens?

This episode is another case study, on what it looks like to develop the global business services industry in a country like South Africa.

3:50 - Understanding how the global business services sector works, with Genesis Analytics' Mark Schoeman. What compels global organizations to open a delivery center in a given market?
8:27 - The most important consideration is the development of a scalable skills pipeline.
12:03 -  The work largely becomes building the talent pipeline to service demand. We explore what that looks like with Harambee Youth Employment Accelerator's Sharmi Surianarain.

Season 4 of The Flip is sponsored by MFS Africa.

Follow The Flip on Twitter @theflipafrica and subscribe to our newsletter The Flip Notes at https://theflip.africa/newsletter.