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The Fleet Success Show

Welcome to the Fleet Success Show, a podcast dedicated to talking about the fundamentals, standards, and best practices that empower today's fleets to achieve fleet success. Let's get into the show!
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Episodes

Episode 138: Tony's NAFA Recap

Did you make it to NAFA Institute & Expo 2024? Josh couldn’t attend this time around so he caught up with Tony to find out what he missed. The list was long. In this episode, Tony recounts highlights from the 3-day conference, including: - How the current supply chain issues affect replacement planning - Why flexibility is critical to fleet survival - How natural disasters are impacting the automotive industry - The newest hat fleet managers must be prepared to wear - And who had the best bo...

May 09, 202419 minEp. 138

Episode 137: NAFA 2024 in San Antonio

Did you make it to the NAFA 24 Institute & Expo last week? The Fleet Success Show did. Co-host Facundo was joined by fleet managers from two of the 100 Best Fleets in America, Hernando County and Porter County. They cover a lot of ground in this 45-minute episode. Tune in to find out how they spied on 20 of the top fleets, what new technologies everyone is talking about, what the biggest challenges are facing the industry, and how they both managed to land their fleets a spot on the 100 Best...

Apr 30, 202445 minEp. 137

Episode 136: The Truth About EVs from a Fleet Expert and EV Owner

Our fleet consultants do a good job of taking a pragmatic stance on the often-charged topic of electric vehicles. That all went out the window for Marc Canton when he got an EV. Listen as he tells Josh about his experiences since he bought his Kia EV9. Like the day he drove around in a panic trying to find a charging station. Or what happened when he raced the Camaro driver. And how it all started because he accidentally picked an EV pickup truck off the rental car lot. If you’ve been curious wh...

Apr 26, 202424 minEp. 136

Episode 135: The Great Debate—Planned vs. Unplanned Maintenance

How many times do your techs uncover issues during PMs? Do they take care of that work on the spot or schedule it for a future date? What if it’s a safety-related issue? How do they manage risk, minimize downtime, and avoid wrecking the rest of their schedule for the day? Josh, Marc, Tony, Steve, Nathan, and Facundo debate some common what-if scenarios to help you decide if work found during a PM should be counted as planned or unplanned, scheduled or unscheduled. They offer some suggestions to ...

Apr 23, 202430 minEp. 135

Episode 134: Clear Direction Leads to Accountability

Clear communication can make or break your fleet’s success. Especially when you spot a problem. Your job as a fleet manager isn’t to fix all the problems. It is to communicate them clearly and empower people on your team to seek solutions. If you fail to do that, they can’t rise to the occasion. On this week’s episode of the Fleet Success Show, Josh shares a recent experience with his fellow leadership team at RTA. It started with a lack of clarity that triggered some frustrations and ended with...

Apr 11, 20248 minEp. 134

Episode 133: The Bloodflow of Any Fleet

Do you ever have to review work orders to make sure they were entered correctly? Or check PM schedules to see who’s overdue? Or lose hours a day to all the other in-the-weeds tasks that fleet managers are in charge of? You’re not alone. Lots of fleet managers struggle to make progress on big initiatives because so much of their time is spent putting out fires. But every time you say yes to one thing, you say no to something else. And those “no’s” come with a cost. On this week’s episode of the F...

Apr 04, 202438 minEp. 133

Episode 132 - Upgrading Your Fleet Maintenance Facility for the Future

Next to the people working in your operation, your maintenance facility is really the most important piece of your fleet. A well-planned shop will make a world of difference in productivity levels, employee experience, and customer satisfaction. According to architectural and design leader, Norman Barrientos, fleet maintenance practices have changed more in the last five years than in the previous 30. Legacy shops no longer support the needs of a modern fleet. Norman has designed over 100 fleet ...

Mar 28, 202443 minEp. 132

Episode 131 - Is Culture Really Something Fleets Should Spend Time On

Culture is a hot topic these days. Leadership talks about hiring for culture fit. But between technician shortages and organizational requirements—it's hard enough to fill the bays. And what about the one or two techs in the bunch that seem to cause a lot of problems? Are you really supposed to fire them? Take it from Marc and Josh. You're doing more damage by allowing a toxic culture to permeate the rest of the organization. It's time to figure out how to get bad apples out and the right people...

Mar 14, 202434 minEp. 131

Episode 130: The Importance of Data Integrity, Accuracy, and Consistency

You know what they say about data—garbage in, garbage out. The best system, top analysts, or most complicated reports won’t get you anywhere if you don’t start with good data. But how can you make sure your data is good when you inherited a mess in the first place? How can you spot errors in data that's already been collected? And how on earth can you get your techs to enter their metrics in your FMIS? Griffin and Tony answer all these questions and more in this week's episode of the Fleet Succe...

Mar 07, 202434 minEp. 130

Episode 129: Your FMIS Is Being Sunset, Now What?

What if your FMIS provider announced they’re sunsetting their product next year? What would you do? You can’t change it. You can’t ignore it. And you can’t panic. What you can do is listen to this episode of the Fleet Success Show. Five fleet success co-hosts—Josh, Tony, Steve, Marc, and Griffin—share some practical advice to help fleet managers create a change management plan. They cover everything from assessing your needs to migrating your data to preparing your team for the transition. If yo...

Feb 29, 202426 minEp. 129

Episode 128: Fleet Management Challenges that Keep You Up at Night

Are you losing sleep over running your fleet? It’s no surprise. Being a fleet manager is a demanding job with lots to manage and what can seem like uncontrollable risks. Josh, Tony, and Steve dig into the biggest challenges facing fleet managers today: techs skipping DVIRs, distracted drivers getting into accidents, cost management, volatile fuel prices, mandates to switch to EVs, and a handful of other issues. Whatever problems are keeping you up at night, these guys can relate. And they might ...

Feb 15, 202434 minEp. 128

Episode 127: Everything You Need to Know About Fleet Performance

Your operation is full of opportunities to improve your fleet's performance. Do you know where to start? Industry experts Steve and Tony do. This week, they dive deep into some ways you can drive your fleet to peak performance. Tune in for their insights on practical ways to improve PM compliance, why you should send specialized repairs out to other vendors, how to identify the optimal asset replacement schedule, and the benefits of right-sizing and right-typing your fleet. Have feedback on the ...

Feb 08, 202439 minEp. 127

Episode 126: The ABCs of Fleet Performance Metrics

So, you know you need to start tracking some of your fleet’s data but aren’t sure where to start? This episode of The Fleet Success Show is the right place to be. Fleet performance experts Tony, Mark, and Kristi break down the ABCs of Fleet Performance Metrics. Check out this episode for at least 10 good reasons to measure fleet performance, six steps to get started, and the two most important metrics to measure. Have feedback on the show? We'd love to hear it! Send us your comments, questions, ...

Jan 30, 202428 minEp. 126

Episode 125: 100 Best Fleets Interview with Facundo Tassara

Josh Turley sits down with RTA's newest team member, Facundo Tassara to talk shop about Facundo's journey from the FBI to RTA, his quest for the perfect Argentinian asado, and how applying for the 100 Best Fleets six times wound up making him a better fleet leader. Listen in to this lively episode for real insights from one of the best fleet leaders in the industry. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSucc...

Jan 18, 202430 minEp. 125

Episode 124: Just Do It

How many times has fear stood in the way of your goals? Fear that you weren't good enough. Fear that you'd fail. Fear that you'd waste your time. It's the biggest culprit that keeps us from greatness. Josh Turley shares three little words to stop fear from holding you back. Just. Do. It. And it's not the "do it" part that matters. It's the "just." Just take the credentials test. Just ask for the raise. Just apply for the 100 Best Fleets list. No matter the outcome, it will be worth it. Have feed...

Jan 11, 202410 minEp. 124

Episode 123: 100 Best Fleets with City of Las Vegas

Listen to Tracee and Brenton, experienced fleet managers at Las Vegas, share how they tackled their application for NAFA’s 100 Best Fleets. Using the steps provided in the application help you determine how to tackle the next levels of fleet success. The process of applying has given the team the confidence to implement some of the things they needed to keep driving their fleet forward. The application process has also given them the push they needed to keep striving for further improvements. Th...

Jan 04, 202447 minEp. 123

Episode 122: 100 Best Fleets: An Interview with Dan Zenger

In this episode of "The Fleet Success Show," host Josh Turley interviews the City of Vancouver's Fleet Superintendent, Dan Zenger. Not only is Dan a 30-year industry veteran. His fleets have landed on NAFA's 100 Best Fleets list 6 times! Listen as Dan explains how he’s gotten his fleet recognized year after year. Plus get his tips on using NAFA’s 12 criteria to keep your finger on the pulse of your organization and better communicate your wins to stakeholders. Have feedback on the show? We'd lov...

Dec 21, 202331 minEp. 122

Episode 121 - Fleet Consultant Mailbag: Top Questions

Whether you're brand new to fleet management or have been around the block a few times, chances are you've faced some big questions you can't answer alone. Like... How can you reduce your carbon footprint? What are some tips to increase your resale value? Is there a right technician-to-asset ratio? Fleet experts Josh Turley, Marc Canton, and Tony Yankovich have answers to all these questions and more on this episode of The Fleet Success Show. Listen in for some practical advice from the field. H...

Dec 14, 202347 minEp. 121

Episode 120 - So, You’ve Hired a Fleet Consultant – Now What?

So you took the leap and hired a fleet consultant (or you're planning to soon). How do you get the most out of the engagement? Steve, Tony, and Marc are here to answer that question. Get their advice on everything from planning a solid kick-off meeting and knocking out the consultant's RFI to appointing the right project manager and getting stakeholder alignment on the scope of work. If you're about to embark on a consulting project tune in to this important episode. You'll walk away with everyt...

Dec 07, 202334 minEp. 120

Episode 119: Why Do You Need a Fleet Consultant?

The best fleets know they shouldn't go it alone. They've got experts on speed dial that they can call in when facing new challenges or they need to get a big job done fast. Tony, Marc, and Steve discuss some of the biggest reasons fleets bring in consultants—from crunching numbers to rightsizing fleets to overhauling preventive maintenance programs. We bet you'll catch some relatable reasons that might mean you need some outside expertise. Have feedback on the show? We'd love to hear it! Send us...

Nov 30, 202343 minEp. 119

Episode 118: Busting 8 Top Myths About Hiring Fleet Consultants

Tune in as Marc, Tony, and Steve break down the misconceptions that keep many fleet managers from turning outside for expert advice. Fleet consultants are all about audits. They’re a one-time fix. They can’t possibly understand your organization. These are just 3 of the top myths we bust on this week’s episode. Plus, get some words of wisdom to set your operation on the road to fleet success. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere...

Nov 22, 202331 minEp. 118

Episode 117: Scariest Financial Mistakes Fleets Make

Back from a short hiatus visiting fleet managers in the field —join Steve and Marc as they dive into some of the biggest financial mistakes they’ve seen fleets make over the last 40 years. Listen in to hear about the scariest issues they see in fleets time and again, the two biggest fears that keep fleet managers from replacing vehicles, and two things fleets must do if they want an efficient operation. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedba...

Nov 14, 202333 minEp. 117

Episode 116: Fleet Industry's Perfect Storm?

In this week's episode of "The Fleet Success Show," Steve Saltzgiver is joined by guest Paul Lauria to discuss the fleet industry's perfect storm. They dive into three storm fronts fleet operations are facing, including new software technology, advances in automotive technology, and workforce changes as Baby Boomers retire and take their knowledge with them. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or ...

Sep 26, 202335 minEp. 116

115: Electric Vehicles: Where To Begin

If you need to add electric vehicles to your fleet, you are likely trying to figure out where to start. Marc Canton and Griffin Scott are here to help! In this episode of "The Fleet Success Show," our fleet analysts dive into how to assess what EVs are needed for your fleet (and what's available), how to start replacing existing vehicles with EV, and more! Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or se...

Sep 05, 202346 minEp. 115

Episode 114: Ways to Cut Fleet Costs

Are your fleet expenses skyrocketing? We can help you cut costs. Listen to this week's episode of "The Fleet Success Show" where fleet experts Tony Yankovich and Steve Saltzgiver discuss ways to save money at your fleet operation. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com . Want a copy of “The Fleet Success Playbook”? Reserve your copy today ! Don't forget to ...

Aug 22, 202330 minEp. 114

Episode 113: Building a Culture

Building a successful intentional culture can take time. Josh knows this firsthand. As the CEO of RTA, Josh worked hard to build RTA’s culture. In this week’s episode of “The Fleet Success Show,” Josh and Steve Saltzgiver talk about how to build a culture, why it’s important, and what Josh experienced while building RTA’s culture. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@...

Aug 08, 202342 minEp. 113

Episode 112: How to Get Named to the 100 Best Fleets Lists

Host Steve Saltzgiver is joined by Scott Rood and Michael Brennan in this week's episode of "The Fleet Success Show" to discuss NAFA's 100 Best Fleets list. The fleet experts - and 100 Best Fleets judges - give inside tips on what fleets need to demonstrate to make the list, and how it can benefit the fleet operation. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com ...

Jul 28, 202332 minEp. 112

Episode 111: Data Trends Your Fleet Should Adopt

Marc Canton is joined by fleet data analysts Kristi Amaker and Griffin Scott to discuss all things data-related in this week’s episode of “The Fleet Success Show.” Learn what fleet data analysts do, why they are essential to fleet operations, and get tips on how to utilize data at your fleet. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com . Want a copy of “The Flee...

Jul 14, 202330 minEp. 111

Episode 110: Introducing the Team

Marc Canton and Tony Yankovich joined Josh Turley on this week’s show. The trio discussed the future of “The Fleet Success Show” and the new format moving forward. Tony and Marc are joining Josh and Steve Saltzgiver as hosts, with each of them rotating hosting duties each week. Get to know Marc and Tony and learn more about their robust fleet backgrounds! Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or sen...

Jul 04, 202335 minEp. 110

Episode 109: Summer Fleet Tips

In this week’s episode of “The Fleet Success Show,” fleet veteran Tony Yankovich is joined by former fleet manager and current RTA trainer, Nathan Schafer. With summer upon us, the pair discuss how to staff around employee vacation time (with tips on bringing in extra help, referring to HR policies, and when to give customers a heads up), managing fuel costs, overcoming summer maintenance issues, and more. Have feedback on the show? We'd love to hear it! Send us your comments, questions, and fee...

Jun 20, 202324 minEp. 109
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