The First Customer

Ever wondered how to use your experience to start or grow a business?

The First Customer intimately dissects successful entrepreneurs journeys to their first customer. Learn from practical real-life examples of regular people transforming into superheroes by starting their own business.

Buckle up … the rocket is taking off!

Last refreshed: June 3rd, 2026 at 5:06 PM ⓘ

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Episodes

The First Customer - Spinning up a digital products powerhouse with Chris "Everybody Knows Chris" Cera

Everybody knows Chris. You'll be hard-pressed to meet anyone who hasn't heard of the great Chris Cera, especially in Philly tech. Kind, intelligent, driven, and charming are some of the ways people describe him. We go from his DelCo roots to building Arcweb Technologies, a staple in the Philly tech scene. 📽️Check out Chris's episode on Youtube: https://youtu.be/05Ac0bCPVvU 😎Guest Info: Name: Chris Cera LinkedIn: https://www.linkedin.com/in/chriscera/ Connect with Jay on LinkedIn https://www.li...

Oct 20, 2022•36 min

The First Customer - Creating a bug-finding ghost machine with Justin "The Ghost" Klemm

If you've ever wondered how to start a company and sell it twice, you're in luck. Justin "The Ghost" Klemm turned a side-hobby into a company that he sold, worked for, bought back, then sold again. There's a lot to unpack there, so buckle up. Connect with Jay on LinkedIn https://www.linkedin.com/in/jayaigner/ The First Customer Youtube Channel https://www.youtube.com/@thefirstcustomerpodcast The First Customer podcast website https://www.firstcustomerpodcast.com Follow The First Customer on Link...

Sep 28, 2022•41 min•Season 1Ep. 3

The First Customer - Creating an Impressive! marketing agency with Russ Macumber from a land down under

Painfully handsome and unmistakably motivated are two ways to describe Russ Macumber, the man from down under. This week we talk to Russ about his winding and less-than-orthodox path to becoming the head of marketing powerhouse. 📽️Check out Russ's episode on our Youtube Channel: http://ow.ly/OZHl50Lh960 😎Guest Info: Name: Russ Macumber LinkedIn: http://ow.ly/zQKN50Lh963 ⛓️Connect with me on LinkedIn http://ow.ly/tuAj50Lh961 🐤Follow me on Twitter @jay_aigner 📽️ The First Customer Youtube Chan...

Sep 18, 2022•28 min•Season 1Ep. 2

The First Customer - Creating a cybersecurity consulting special forces unit with Tyler Ward

If getting hacked by a Euro-crime gang when trying to buy his first car on Ebay before starting a crime-fighting career sounds like a superhero origin story -- it's because it is one. Tyler is an absolute legend for many reasons, the least of which being he recently met Mike Tyson. 📽️Check out Tyler's episode on our Youtube Channel: http://ow.ly/Jr9n50Lh0YQ 🎧Or find it streaming on Apple Podcast, Spotify, and Google Podcast: http://ow.ly/bXVb50Lh0YM 😎Guest Info: Name: Tyler Ward LinkedIn: htt...

Sep 02, 2022•1 hr•Season 1Ep. 1

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