Understanding Empathy as the New Language of Leadership with Michael Ventura
Understanding empathy is the first step to practice it - and it’s not about what you want, but about listening to the other person and doing what works best for them, not for you. Especially when it comes to the workplace, the world has sufficiently changed for people to expect to be treated as humans when it comes to their work - regardless of what that is - and it is the employer’s job to assure that they are in touch with their empathic capabilities in order for them to show up as real leader...
