Raphaël: Welcome back to our series on EC's methodology. Last time we talked about preventing major breakdowns and setting yourself up for quick recovery. Today, we'll talk about gathering data to better understand your progress. Every project has a different definition of success. In almost every case you'll need both quantitative and qualitative feedback to assess whether you've reached your goals.
We need to identify metrics that correlate with success and figure out how to keep track of them. There are many types of data that you could consider for your success metrics. Here are a few that we like to consider when building an app. App data. This is just the data in your database. If you're building a task tracking app, then it might just be the number of completed tasks and the database.
We like to monitor this type of data, the data that's in your internal application database with a tool called Metabase. Though there are others you could use like AWS QuickSight or Google's data studio. Next behavioural data. This is data gathered from how your users interact with the app. This is in contrast with the data that they actually submit to the app. For example, it might be which screens they've visited in a mobile app, or which pages they visited on a website.
It might also be the things that they've clicked on or what step they've reached in a form or a flow. This is typically collected using analytics tools. Some of our favorites include segment, Google analytics and Mixpanel. Next up operational data. This is data like how many features did we release this quarter? We like to keep track of that type of thing in our project management tool. Currently we're using ClickUp. But other viable options include Asana, JIRA, and monday.com.
Next performance data. This is the type of data that we would be pulling from the tools we discussed last time. For example, how fast is everything running? How many servers are we using? Or are there crashes happening on a regular basis? Alrighty next qualitative feedback. Feedback from users is crucial to understanding how well you're doing and where you need to go in the future. This is harder to measure, but it is absolutely crucial. You need to connect with your users.
This data basically comes from reaching out to them that could be using automated systems like Customer IO or Intercom, or it could be looking at your analytics, figuring out who are the best users and reaching out to them directly. There are definitely other types of data that you can use to measure success. But these are the ones that we use most commonly. If you found this helpful and you want to learn more about app development, make sure to check out our free PDF. And let us know.
How do you define success in your apps and how do you measure. Follow us if you want to keep up with this series, we have a lot more to share, and we're always updating our process from the things that we've learned along the way and our community and our partners. If you think that we could work together, we'd love to partner with you. Just reach out and we'll see if we can help you out with your next project. Thanks and see you next time.