Most dentists are taking on too many things in the practice. They see patients every day, manage the team, and operate the business, all of which could be full time jobs. This overload often leads to burnout and causes practice growth to hit a ceiling, but delegation isn’t always easy. Do any of these sound familiar? “The team is already working so hard, I can’t ask them to take on any more.” “By the time I teach someone else how to do this, I could have just done it myself.” “This project is to...
Jul 16, 2025•26 min
In part 2 of this episode, Dr. John Meis and Wendy Briggs are discussing more ways to protect your dental practice in the event of an economic recession. In this episode, you’ll learn… How to make the most of lean periods in your practice Why it’s a good time to evaluate your insurance participation and renegotiate reimbursement rates How to avoid bad habits if appointments dip Why an economic downturn is often a good time to invest in growth Unexpected challenges will always arise in business, ...
Jun 25, 2025•21 min
Over the past few months, there have been countless headlines warning of a recession. While nobody can predict the future, there is considerable evidence to indicate a looming downturn. What can you do to protect your dental practice? Contrary to popular belief, recessions don’t hurt all businesses. Some companies make it through difficult periods unscathed, and some even take advantage of certain economic factors (like low interest rates) and grow. How you prepare will determine the impact econ...
Jun 18, 2025•27 min
How is AI impacting the dental industry? How will it transform patient care? In this episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are diving into the AI advancements that they believe are making the biggest difference right now. Technology is improving at breakneck speed, and changes are coming to dentistry every day. As you look at the technology available, it’s important to have sound recommendations so you can make smart investments for your office. We’re prou...
Jun 04, 2025•27 min
When people work closely together, conflict is inevitable. In a dental office, disagreements will come up, but if you have strategies in place to handle them, these sticky moments can actually bring team members closer and create a stronger work environment. In this episode of The Double Your Production Podcast, Wendy Briggs is joined by Heather Driscoll to talk about ways to reduce conflict at the office and bring the team together with a common purpose. In today’s episode, you’ll learn: How to...
May 21, 2025•39 min
Every day in dentistry, new science emerges that requires dental professionals to revisit their recommendations for patients. While chlorhexidine was a widely used antimicrobial agent for many years, it may not be the gold standard moving forward. In this bonus episode of The Double Your Production Podcast, Wendy Briggs is sharing her best recommendations for home care products for at-risk patients.
Apr 09, 2025•20 min
Do your patients thoroughly understand why they need the care you recommend? Do they understand their risks and the benefits of preventative treatment? In today’s episode of The Double Your Production Podcast, Wendy Briggs and Dr. John Meis are discussing better ways to communicate these risks and benefits to patients to get them more engaged in their oral health. In this episode, you’ll learn: How risk assessments help patients better understand oral disease and the health implications of their...
Apr 09, 2025•28 min
Patients appreciate options. When you’re able to offer more to patients and provide the education and autonomy to choose a higher level of services, their health improves and the business performs better. When patients have access to new technology, new treatment, and advanced care, they are more engaged with their dental care and feel more satisfied with their providers. Today, dental hygiene coaches Bert Triche and Paige Hood are joining the podcast to talk about ways to expand care in a denta...
Mar 26, 2025•38 min
Scheduling is central to the financial success of a dental office. Without a great system for scheduling patients, the day can quickly fall apart with delays, patients getting upset, and the team turning on one another. In today’s episode of The Double Your Production Podcast, Heather Driscoll is sharing her tips for building a productive, smooth schedule each and every day. Heather has spent her career managing and overseeing dental offices across the US. She owns her own group of practices and...
Mar 12, 2025•28 min
If you’re experiencing a profitability squeeze in your dental office, you’re not alone. As costs continue to rise and reimbursements fall, dentists need to pay special attention to profitability in order to ensure the doors stay open for years to come. In this episode, Dr. John Meis and Wendy Briggs are sharing some tips on how to run a more profitable office. They’re also discussing how expanding your menu of care and making some changes to your scheduling systems can drastically raise profits....
Feb 26, 2025•22 min
Before a new patient reaches your office, before they even schedule an appointment, they do a search online to learn more about you. When they search, does your dental office make a good first impression? Do you show up toward the top of search results? Do you have positive reviews and a 4 or 5-star rating? If not, it’s time to build a stronger online reputation. With over 1,600 reviews and a 4.9 rating for his own dental office, Dr. Len Tau learned that positive reviews were an enormous source ...
Feb 19, 2025•37 min
Most practice owners focus on 3 key numbers in their office: production, collections, and number of new patients. While these numbers are important to the success of the business, there's one crucial figure missing… profitability. If you're not paying attention to profitability, you will likely end up with cash flow issues, difficulties making payroll, and stress around paying bills. You could face challenges if you want to take out a loan or sell the business. Profits keep the lights on, so it’...
Jan 22, 2025•34 min
The reliability of the phone system is a huge part of dental practice success. While many patients are able to schedule online or via text message, phones remain the most popular way to communicate with patients and their family members. If calls aren’t being answered consistently enough or conversations don’t flow smoothly, patient concerns can fall through the cracks leaving gaps in the schedule, unanswered questions, and missed opportunities to provide care. Today, Dr. John and Wendy are join...
Jan 08, 2025•32 min
Debates often bubble up on social media about dental hygiene. As wages continue to rise and challenges emerge, many practice owners are considering shortening appointments or shifting models to keep costs manageable. With hygiene-free and assisted hygiene models rising in popularity, Wendy Briggs sat down to share her thoughts on these models and shed light on how they are working in real practices. It’s important to be sharply aware of the pros and cons of these models in order to protect the b...
Dec 04, 2024•28 min
Do you need more new patients in your dental office? Are people in your community able to find you and learn more about your practice? And if you do need more patients, should you outsource your marketing or do it yourself? How do you ensure you’re spending your advertising dollars wisely? Dr. John and Wendy sat down with Cassidy Dustin of Gargle to answer your questions about marketing and patient flow. Listen to today’s episode to learn how to build a predictable, manageble stream of patients ...
Oct 30, 2024•22 min
Rising dental hygiene wages and shrinking reimbursements are creating major challenges in dental offices. Many practice owners are asking themselves, “Is it even possible to be profitable with hygiene, or should I find ways to cut these losses?” With the right tools and training, dental hygiene can not only be profitable, it can be a thriving part of a dental office. We’ve seen it over and over again in practices across the US and Canada. Recently, Wendy Briggs hosted a call with practice owners...
Oct 11, 2024•34 min
Did you know…? According to the ADA, dental assistant and hygienist vacancies have resulted in a 10% drop in dental practice capacity nationally. The ADA's Health Policy Institute also estimates that 1/3 of dental assistants and hygienists plan to retire within the next 5 years. Additionally, insurance reimbursements continue to fall and overhead continues to rise causing a financial squeeze in dentistry. In today’s episode, we’re sharing a recording of a recent call Wendy Briggs hosted with den...
Sep 19, 2024•29 min
How does The Team Training Institute help dental practices grow? In this 3-part series, Dr. John Meis and Wendy Briggs are sharing the details of their practice growth model so you know how to make improvements to your practice and empower your team to deliver the very best patient care. In today’s episode, you’ll learn how to create optimal patient flow in your office. Patient flow is crucial for a successful practice. It’s important to have enough patients to sustain the business while also en...
Sep 04, 2024•26 min
How does The Team Training Institute help dental practices grow? In this 3-part series, Dr. John Meis and Wendy Briggs are sharing the details of their practice growth model so you have insight into how to make improvements to your office and empower your team to deliver the very best patient care. In today’s episode, you’ll learn how to create a more efficient dental office. Efficient delivery of care is essential for a smooth-running practice. When efficiency drops, appointments run behind, pa...
Jun 26, 2024•33 min
How exactly does The Team Training Institute help dental practices grow and thrive? Plenty of consultants and experts claim to help businesses grow, but it’s difficult to know their approach and their strategies until after you’ve invested significant time and money into the process. Today, Dr. John Meis and Wendy Briggs are sharing a behind-the-scenes look at their practice growth model so you have clarity on exactly how The Team Training Institute works with dental offices. They are sharing th...
May 22, 2024•28 min
Dr. Eric Tobler began his career as a dentist in his family’s office, working alongside his dad and his brother. As his career progressed, he learned more about practice management and developed an interest in dentistry’s innovation and technology. Today, Dr. Tobler is the Clinical Director for Mortenson Dental Partners and helps integrate new technology into their practices. He has keen insight into what’s useful in dental practices and how to introduce new equipment to teams and get results qu...
Apr 24, 2024•32 min
Dental practice success depends on getting patients into the chair for the care they need. Without effective phone calls and scheduling, practices miss opportunities to deliver treatment. Today, Cory Pinegar is joining Dr. John Meis and Wendy Briggs on The Double Your Production Podcast to talk about the challenges of converting phone calls into appointments. Cory is the CEO of Reach and he’s sharing how to capture more incoming calls and boost the conversion rate. In this episode, you’ll learn:...
Mar 01, 2024•28 min
Victoria Roos Olsson is an expert in leadership development and has coached leaders across the world for the past 20 years. She works closely with the FranklinCovey innovations team and is one of the authors of FranklinCovey’s bestselling book, “Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team.” Today, she’s joining Dr. John Meis and Wendy Briggs on The Double Your Production podcast to talk about the leadership skills needed to create a strong, positive atmosphere ...
Feb 16, 2024•23 min
Dr. Paul Schempp is a behavioral scientist and professor at the University of Georgia where he studies decision making. Through his vigorous research, he’s uncovered how to make better decisions consistently and how to avoid bad decisions. Today, he’s sharing: How great decision makers use data to predict their future environment One skill that separates great decision makers from those who are mediocre How to make good decisions in the midst of uncertainty The neuroscience behind high-pressure ...
Feb 01, 2024•27 min
Money conversations can be awkward, and talking to dental patients about the cost of care can be daunting and uncomfortable for both the patient and the team. Today, Dr. John Meis and Wendy Briggs are sitting down with Jay Letwat from Sunbit to talk through ways to make these conversations easy and straightforward so patients get more options and more access to the care they need. In this episode, you’ll learn: Why outdated thinking around financing causes added stress for patients and the team ...
Jan 12, 2024•27 min
In today’s episode of The Double Your Production Podcast, Dr. John Meis and Wendy Briggs are answering a common question we hear from clients at The Team Training Institute, “Should owner-dentists and associates attend team training days?” If you’ve ever booked an in-office training day with us, or are considering it in the future, it’s important to know who should be in the room in order to get the best results. In this episode, you’ll hear Dr. John and Wendy’s thought process behind these deci...
Nov 15, 2023•10 min
In Part 3 of this series, Dr. John Meis and Wendy Briggs are sharing the best technology to use to raise case acceptance in your practice. One of the most important pieces of case acceptance is educating patients and making concerns visual for them. Because patients usually can’t see what’s happening with their teeth, they don’t understand the severity of the disease or decay. If dental offices can make these things visible to patients and improve their awareness of the problems, patients begin ...
Nov 03, 2023•22 min
In Part Two of this series, Dr. John Meis and Wendy Briggs continue to discuss how to raise the case acceptance rate in a dental practice by creating smooth, effective patient handoffs (or trust-transfers). Patient handoffs are a little-known secret to great case acceptance because they’re an important opportunity to build trust, demonstrate excellence, and ensure understanding with patients. When handoffs are handled poorly, patients lose confidence in the recommended treatment and hesitate to ...
Oct 18, 2023•23 min
In this 3-part series, Dr. John Meis and Wendy Briggs are explaining ways to increase the case acceptance rate in a dental practice. When a practice doesn’t have a well-defined and consistent case acceptance process in place, patients don’t get the information and reassurance they need to move forward with necessary dental care. When this happens, their health declines, the team gets frustrated, and practice performance declines. But what we’ve learned working with practices across the US is tha...
Oct 04, 2023•19 min
When you talk with the team about your practice goals and share key performance indicators (KPIs), are they excited and motivated to reach those numbers or do their eyes glaze over? Today, we're sharing a segment from one of our recent practice growth retreats. In this session, Heather Driscoll is talking about what you can do to create more excitement and energy around your biggest goals. Very few dental professionals wake up in the morning excited to increase production by a certain percentage...
Sep 13, 2023•30 min
