010 - How to Diffuse Conflict Before It Begins
Sep 10, 2019•15 min•Season 1Ep. 10
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Episode description
Conflict is inevitable. But often, we unwittingly escalate it. In this episode, I share a concept called “holding space for others.” It’s a technique for diffusing or de-escalating conflict and gives you the best chance of resolving it. I share a five-part framework for doing this, using the acronym S.P.A.C.E.
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