The Dealership Fixit Podcast - podcast cover

The Dealership Fixit Podcast

Jacob Berry•linktr.ee
Business
Management
Welcome to the Dealership Fixit Podcast, a show dedicated to power sports dealership professionals! In today's ever-evolving market, staying ahead of the game is vital. We invite you to subscribe to our podcast and gain access to the secrets of success in the motorcycle and ATV dealership life. In each episode, we dive into the challenges and opportunities each power sports dealership faces today. Our expert insights from various industry leaders, seasoned professionals, and innovative thinkers have significantly impacted the industry. After All, In Your Dealership, You Are The Fixit.
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Episodes

A Customer Fired Me Today - Episode 4

I got a phone call to cancel services from a many year customer. This is a customer that I've known for 11 years. I consider the managers there friends. And... They canned me! Who's fault is that? You guessed it... It's mine. What to do next. Dealership Fix-It discusses powersports and RV dealership challenges.

Jan 18, 2019•7 min

The OL' CX - what the heck is that? - Episode 3

In this episode 3 if the Dealership Fix-It podcast, i speak briefly about CX also known as customer experience. It's been a buzz word for years but I've formed my own theory about how to keep it simple. It's as simple as taking your CX expectations to the level that tl rival or beat your dealership owner's own. Check it out and please share with any dealership friends you think might like to hear it.

Jan 16, 2019•9 min

S1:E0 - Welcome! Short intro on this podcast

Welcome and thanks for checking us out. Dealership Fix-it hopes to touch on common themes where changes are recommended to my clients, at dealerships in the powersports or RV businesses.

Jan 11, 2019•49 sec
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