Have you ever encountered the challenge of maintaining a positive professional relationship with a former colleague who has transitioned into a potential competitor? How do you manage this situation to ensure patient loyalty remains with your practice? Join me, Dave Kittle, in this week's episode we will discuss how to manage patient transitions and navigate non-compete agreements based on my personal and career experiences. We will also tackle valuable insights from industry experts on mergers ...
Jan 26, 2024•12 min•Ep. 186
Ever wonder how the world of high-net-worth clients operates within healthcare and physical therapy? Is it possible to market, sell & retain high-quality clients in the healthcare industry? How does it work? This week's The Dave Kittle Show episode, I will be joined by a special guest, Kyle Freeman. A former physical therapist turned sex and empowerment coach, with a mission to lead you towards a more authentic life. As a passionate advocate for embracing one's unique qualities and living wi...
Jan 24, 2024•1 hr•Ep. 185
Have you ever walked into a healthcare practice and immediately felt like you were in good hands? Are you ready to redefine patient care and build a practice that's not just good, but remarkable? Join me, Dave Kittle, in this week's episode that is inspired by Seth Godin's philosophy, where I explore the idea that being 'remarkable' is paramount in today's healthcare environment. This episode focuses on what turns patients into big fans of your practice - from the first Google search to the fina...
Jan 19, 2024•19 min•Ep. 184
Are you a Physical Therapy professional trying to succeed in your practice? Have you ever thought about the balance between pricing, membership models, and your professional responsibilities in the world of Physical Therapy? How can these things improve your PT business practice? Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital, and our guest, To...
Jan 17, 2024•21 min•Ep. 183
Have you imagined stepping into 2024 with a blueprint that's not just about success but about making it your most prosperous and fulfilling year yet? Are you ready to make a strong impact that adds an extra $500,000 to your pocket, and enhances both your personal and professional career? This week's The Dave Kittle Show episode, I will be joined again by Jamey Schrier. Jamey is a physical therapist, previous private practice owner, author, coach, consultant, and speaker. Jamey helps physical the...
Jan 12, 2024•43 min•Ep. 182
Have you ever found yourself on a call with a potential patient, tongue-tied, unsure how to bridge the gap between clinical interrogation and compassionate conversation? But what if you can transform their uncertain beginnings into a meaningful conversation by only using three probing questions? Join me, Dave Kittle, this week as we discuss the top three probing questions designed to lower the guard of potential patients, encourage them to share their experiences, and help us assess whether our ...
Jan 10, 2024•19 min•Ep. 181
As a business owner, are you ready to know the right primary category, and using keywords in your business title impact your Google Business Profile's search rankings? What strategies can businesses, especially in the healthcare field, implement to encourage genuine and positive Google reviews that resonate with potential clients? Join me, Dave Kittle, this week as I share my blueprint to creating business listings that scream 'solution' to potential clients. I’ll also show you how to make your ...
Jan 05, 2024•28 min•Ep. 180
As a business owner, selling and exiting your practice is a crucial decision. Have you ever wondered what the secret sauce is to selling your physical therapy practice for a premium price? What are the critical elements that dictate the true worth of your practice, from the nitty-gritty of realistic valuation multiples to the pivotal role banking regulations play in the big picture? Join me, Dave Kittle, in this week’s podcast episode as we deep dive into the secrets to a lucrative exit from you...
Jan 03, 2024•36 min•Ep. 179
Ever wonder how a physical therapy practice can significantly boost its bottom line without solely relying on insurance reimbursement? Are you ready to leverage insurance-based services as a gateway to upselling additional cash services, ultimately boosting your practice's revenue by 18% profit? Join me this week as I reveal the transformative strategies that will lead an impressive increase in your physical therapy without relying on insurance reimbursements with Ron Miller of Pursuit Physical ...
Dec 29, 2023•32 min•Ep. 178
As we tackle the often-overlooked world of medical billing, how do you maximize payment reimbursement for the financial health of your medical business? Ever wondered if the big secret to getting the most out of your practice’s earnings is buried in the complexities of medical billing? Join me this week for a spectacular conversation with Paul Singh, the CEO (Chief Executive Officer) of Strata PT. Paul is the CEO of StrataPT. Strata’s mission is to help PT, OT & SLP practices run and grow be...
Dec 27, 2023•23 min•Ep. 177
As we step into a new year, it's natural to expect challenges. How do we tackle these and change our plan to succeed in the coming year? What's the secret to shifting things in an industry dealing with heavy insurance issues and always hunting for great talent? Join me on today's podcast episode as we dive into the crucial challenges physical therapists tackle today. From dealing with stagnant insurance payments to hiring and retaining top talent, I'll guide you through alternative income source...
Dec 22, 2023•20 min•Ep. 176
Ever thought about how your physical therapy practice could use YouTube to connect with patients? Wondering what it takes to grow your practice using this platform? Can the healthcare industry make a splash online? Join me on today's podcast episode as we dive into Tony Maritato's successful YouTube Channel. We've got a 10-step checklist to share that'll help you craft videos that truly engage potential patients. We're talking about patient consent, clear video descriptions, and those hooks that...
Dec 20, 2023•24 min•Ep. 175
What happens when potential patients just... vanish and ghosted you? Would you just let them slip away or give it a shot with a simple, non-invasive follow-up question - that would make the connection alive again? Join Dave this week as he dives into the world of healthcare communication, specifically physical health therapy. He’ll talk about keeping that conversation going even when patients seem to ghost you using the “powerful question” that maintains the connection without making you feel li...
Dec 15, 2023•15 min•Ep. 174
Ever wonder how some physical therapy practices consistently attract and retain private paying patients? Have you considered the strategies that set these practices apart in the competitive healthcare landscape? Join Dave this week to discover key business strategies, including the power of advertising and a strong online presence. He highlighted the value of prompt phone call responses and the game-changing impact of using an answering service in the healthcare industry. Dave will also dive int...
Dec 13, 2023•28 min•Ep. 173
Have you ever wondered how a genuine cold message can make $90,000 monthly for you and your business? How can ONE simple action can help you climb the ladder of success, build connections and referrals, and an advantage to future opportunities? Join Dave this week for an engaging and informative conversation with Will Butler, or what we wanted to call himself as ““an irreverent magnifier of human potential and advocate for financial literacy.” His mission is to change healthcare by improving the...
Dec 08, 2023•45 min•Ep. 172
The holiday season isn't just about festive decorations and warm drinks—it's a golden opportunity to connect with potential clients. Ever considered reaching out to both your current and past clients with a simple holiday greeting? What if I told you that this small gesture could bring back twelve times the return on your investment? Join Dave this week as he shares his personal strategy that's proven to generate a whopping 12X return on investment in his business. He dives into the power of phy...
Dec 06, 2023•15 min•Ep. 171
Wondering how to make your therapy practice more profitable? Ever thought about adding something that not only brings in extra cash but also uses your space smartly and gives your patients a unique service that keeps them coming back? Join Dave this week for an engaging and informative conversation with Ignacio "Iggy" Fanlo, the innovative mind behind Cloud MedSpas and Vansanity. Having embarked on various entrepreneurial endeavors himself, Iggy comprehends the formidable barriers that can hinde...
Dec 01, 2023•29 min•Ep. 170
Ever found yourself lost in the complexities of digital marketing, particularly with Google Ads, pouring money in without a clear idea of what's working and what's not? Ready to discover the strategies to stand out from the crowd and the lessons learned from competing within the Google Ads ecosystem? Join Dave this week as he shares his personal journey of spending over $107,000 on Google Ads for his concierge pain relief home physical therapy practice. Gain an insider’s view as he walks you thr...
Nov 29, 2023•44 min•Ep. 169
Are we staring down the barrel of a physical therapy shortage, and if so, what implications does it hold for the healthcare field? How do you pivot with the challenges in hiring new clinicians, wage issues, and balancing patient load with personal life, and the significance of cultural fit in building a successful care team and business success? Join Dave this week for an enriching discussion with Anthony (Tony) Maritato. Tony is a licensed physical therapist with a specialization in aiding reco...
Nov 24, 2023•30 min•Ep. 168
Have you noticed any shifts in patient satisfaction and retention since implementing strategies for clearer communication about treatment costs? How do you envision the integration of a "cash" cost per visit model impacting your practice's financial landscape and patient engagement? Join Dave this week for a frank discussion with Jerry Durham, a seasoned pro in the healthcare industry. Jerry is a nationally known speaker, author and coach with a singular passion for leveraging the entire practic...
Nov 22, 2023•43 min•Ep. 167
Have you heard about the 'steroid approach' to physician-based marketing? Are you curious on how this marketing method is about bolstering doctors' online presence to draw in new patients, and how it works? Join Dave this week as you discover the true power of physician-based marketing, as he sheds light on his unique 'steroid approach'. You'll know how this method can turn around ailing practices and attract an influx of patients. He also shares his personal experience where he used this approa...
Nov 17, 2023•18 min•Ep. 166
Do you want to know the power of a robust value proposition and how this can set you apart in a crowded market, especially in Physical Therapy? What is the greatest game changer that can create a lifetime value for a client, which has great potential to propel your business forward? Join Dave this week as he welcomes back Antony Maritato. Anthony is a licensed physical therapist with a specialization in aiding recovery post-total knee replacement surgery. He is the proud owner of Total Therapy S...
Nov 15, 2023•41 min•Ep. 165
Ever wondered why revenue isn't the biggest driver of valuations in a healthcare business or physical therapy practice? Imagine a practice with an adjusted EBITDA of $300,000 - how can it enhance its value? Join Dave this week as he breaks down the complexity of valuing practices based on adjusted EBITDA. Listen in as he reveals the biggest drivers of valuations, highlighting why revenue isn't necessarily the key factor. He also discusses the importance of adjusted EBITDA and how understanding a...
Nov 10, 2023•23 min•Ep. 164
As a clinic owner, do you understand the distinction between getting a business bought and getting it sold, as well as how the value of a practice is determined? What are the factors that can significantly impact a practice's value? Join Dave this week in a cross-post episode from StrataPT, hosted by Paul Singh. Paul is the CEO of StrataPT. Strata’s mission is to help PT, OT & SLP practices run and grow better. Our goal is to become the Stripe for Healthcare. Strata solves healthcare workers...
Nov 08, 2023•44 min•Ep. 163
Ever wonder how to go from being just a business owner to becoming a savvy seller who maximizes their wealth and protects their investment? How will you prepare yourself for the world of strategic business exits and unlock the true value of your business? Join Dave this week as he welcomes Elliot Holland, CEO of Guardian Due Diligence to the show. Elliott is an expert in the acquisition of small and medium sized businesses. He helps first-time buyers manage the challenging and nuanced due dilige...
Nov 03, 2023•40 min•Ep. 162
Are you curious about the ins and outs of preparing and exiting a practice that's beneficial for both you and the future buyer of your practice? Ever thought about having a game plan in place, even before the idea of selling your practice crossed your mind? Preparing and exiting a business can be a complex journey, but what if I told you there are ways to simplify this process? In this replay of Dave Kittle’s Live Panel, Dave has an engaging conversation with physical therapy industry experts - ...
Nov 01, 2023•58 min•Ep. 161
Here’s a critical question that many business owners struggle with, “What happens to your profits after you've earned them?” How can you, as a practice owner, optimize profits and make strategic business investments? How will you allocate funds effectively and target areas of your business that need it most? Join Dave this week as he welcomes back the CEO of Pendleton Street Business Advisors, John Barnes. John is a graduate of The University of North Carolina at Chapel Hill. He serves his commu...
Oct 27, 2023•31 min•Ep. 160
Are you trapped in the time-for-dollars trade as a physical therapist? Ever wondered how to craft solutions-based offers that pack more value? Join Dave this week as he welcomes back Greg Todd with an engaging and enriching conversation. In 2009, he birthed Smart Success Healthcare, a coaching and consulting powerhouse that's equipped thousands of healthcare professionals across various specialties to kickstart and amplify their online ventures. His mission is to empower 10,000 healthcare provid...
Oct 25, 2023•55 min•Ep. 159
Ever wondered how joining forces with nearby practices can help maximize your purchase price and create generational wealth? Are you prepared for a journey into the depths of the healthcare practice world on the potential benefits of merging practices? Join Dave this week as he welcomes the founder and CEO of Empire Dental Arts, Dr. D. Todd Russell, DDS. Todd is a successful dental partnership organization based in Northeast Ohio. He is an award-winning dentist and executive leader with 30+ year...
Oct 20, 2023•39 min•Ep. 158
Ever wondered what goes on behind the scenes in the high-stakes world of healthcare mergers and acquisitions? How would you foster a true partnership between the buyer and the seller? And what makes a practice outshine others? Join Dave this week as he welcomes Ed Motherway, a seasoned executive with extensive experience in private equity, onto the show. Ed Motherway, a previous C-suite executive, private equity executive, board member, board advisor, and turnaround expert, speaks about his expe...
Oct 18, 2023•39 min•Ep. 157