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The Data & AI Chief

ThoughtSpotmission.org
Meet the world’s top data and AI leaders transforming how we do business. Hear case studies, industry insights, and personal lessons from the executives leading the data and AI revolution. Join host Cindi Howson, Chief Data & AI Strategy Officer at ThoughtSpot, every other Wednesday to meet the leaders and teams at the cutting edge.
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Episodes

Unilever’s Vandana Khanna and Deeksha Singh on Demystifying Data, Dreaming Bigger, and Inspiring Business Users with The Art of the Possible

If you look around your home, it’s very likely you have at least one item from the Unilever family of brands lying around. From the soap in your shower to the ice cream bars in your freezer, Unilever delivers everyday products that help people get more out of life. And they rely on data to ensure they’re doing so sustainably. Today’s guests are Unilever Director of Digital Finance Transformation, Vandana Khanna, and Director of Data and Analytics, Deeksha Singh. On this episode, the two leaders ...

Mar 23, 202249 minEp. 46

Afterpay’s Nitish Mathew on Prioritizing Customer Needs, Balancing Governance and Freedom, and Giving Your Team Purpose

Nitish Mathew, the Global Head of Data Engineering and Governance at Afterpay, joins The Data Chief to discuss measuring the impact of analytics, the rise of the analytics engineer, the importance of taking risks, and much more. Tune in to learn: Why you can't take a data center mindset to the cloud (6:30) Why stakeholder satisfaction is the ultimate KPI (15:00) Inspiring your team through purpose (19:10) How to build a “walled garden” for business users (22:40) The importance of taking risks an...

Mar 09, 202243 minEp. 45

Rakuten’s Takuya Kitagawa on Digital Twins, Getting a CEO to Love Data, and Moonshots

Whether you’ve passed your cursor over their logo on a streaming service, spotted it on the front of a Golden State Warriors jersey, or use their cash-back rebate system, the Rakuten brand is everywhere and actively expanding. Today’s guest, Takuya Kitagawa is the Managing Executive Officer & CDO at Rakuten. On this episode, Takuya joins Cindi to discuss how the company has found massive, international success across multiple industries by integrating data across lines of business to deliver...

Feb 16, 202247 minEp. 44

Etsy’s Chu-Cheng Hsieh on Using Data to Develop a Thriving Marketplace

As the world continues to fill with impersonal, factory-machined goods, so increases the desire to see and feel more human creativity in the items we use in our lives. Etsy, a community marketplace for creative goods, was designed to help people sell their unique and homemade items online. The company continues to innovate and transform the small-business world, leading by focusing on innovation in their technology. Today’s guest, Chu-Cheng Hsieh, is the first Chief Data Officer at Etsy. On this...

Feb 02, 202244 minEp. 43

Using Data to Transform the Fan Experience in Football and Basketball: Insights from the Indianapolis Colts and Orlando Magic

There’s nothing like watching your favorite sports team live and in-person. The roar of the crowd. The smell of the concession stand. The suspense of the game clock winding down to its final seconds. But would you have guessed that behind every ticket purchase, box of cracker jacks, and Jumbotron moment, there are teams of data professionals working to make your fan experience even more seamless and engaging? Joining Cindi today to discuss the data and analytics powering our favorite sports even...

Jan 19, 202251 minEp. 42

GM’s Iwao Fusillo on Recruiting Top Talent and Building a Successful Data Literacy Strategy

For years, businesses have prioritized academic background and domain expertise when searching for top talent, matching current skills to job reqs with little regard for candidate aptitude. But according to Iwao Fusillo, Chief Data and Analytics Officer at General Motors, this is an outdated strategy. Iwao has led and developed data and analytics teams across multiple verticals, including finance and sports. In his experience, the secret to building successful and diverse teams is assessing pass...

Jan 05, 202251 minEp. 41

ServiceNow’s Vijay Kotu on the Power of Micro-Decisions and Aligning Data Strategy to Business Strategy

Every day we make decisions. Some are as simple as deciding when to leave for work in order to beat traffic or what to eat for breakfast. Others bear much greater importance, such as what new products to launch or what new markets to tackle. Analytics plays an important role in helping your business make these decisions in a smarter, more data-driven way. “The purpose of analytics is to help us make decisions, is to create decision-making capabilities across the company. The next step was to fin...

Dec 22, 202143 minEp. 40

The Top Trends in 2022 for Data Leaders from DataRobot, Databricks, and Google

At the end of every year, you’re probably asking the same questions we are. What are the big changes coming next year? How do I stay ahead of them? And what’s separating real trends from the hype? To answer these questions, we are excited to bring together some of the top minds in the industry. In this special episode, we’ll pick their brains and dig into what you need to know to thrive in the year ahead. You’ll hear from three incredible guests -- all of whom are building and shaping the future...

Dec 08, 20211 hr 13 minEp. 39

What To Expect on The Data Chief

We are back with more episodes! In the coming months, you’ll hear from executives and data leaders from companies like Databricks, Google, General Motors, Etsy, ServiceNow, and more. Our guests cover topics like cloud acceleration, ethical AI, data fluency, scaling data teams, the trends that matter as we enter 2022, and much more! You won’t want to miss these upcoming episodes, so be sure to subscribe to The Data Chief on Apple Podcasts or wherever you get your podcasts. Plus, you can dive deep...

Dec 01, 20212 min

Four Must Read Books for Data and Analytics Leaders with Randy Bean, John Thompson, Cole Nussbaumer Knaflic, and Doug Laney

As we wrap up Season 2 of the Data Chief Podcast, It’s time to once again thank all of our listeners for tuning in and sending Cindi your ideas, and to all of our awesome guests who willingly shared their time and insights along the way. This season The Data Chief shared stories such as Sol Rashidi , CAO Estèe Lauder Companies, about how she starts every day by reading for an hour. Or from Season one, Alberto Rey Villaverdo, Executive Director of Advanced Analytics at VirginMedia , about how he ...

Aug 25, 20211 hr 12 minEp. 38

Investec’s Daniel Seymore on Change Management, Business Agility, and Developing Domain Expertise

Is the role of a data scientist still a “sexy job” or has it lost a bit of its luster? And what’s more important for successful data leaders, deep data knowledge or business savvy? Daniel Seymore is the Head of Business Intelligence for Investec , a bank that is delivering out of the ordinary insights in the world of finance to help its customers create and manage wealth. One of Daniel’s career-guiding principles is to question the conventional, and on this episode of The Data Chief, he sheds li...

Aug 11, 202148 minEp. 37

Mastercard’s JoAnn Stonier on Responsible AI and Applying Human-Centric Design Principles to Data Problems

JoAnn Stonier loves her role. After all, when you’re the Chief Data Officer for Mastercard, the opportunities to create real change are plentiful. But Stonier knows her work is about more than just data privacy and governance, it’s about aligning the company’s data strategy to business goals and impacting the organization in a positive way. And of course, making sure that all 725 million of Mastercard’s credit card holders are protected. With a career rooted in privacy, a degree in law, and a ba...

Jul 28, 202150 minEp. 36

Estée Lauder’s Sol Rashidi on Treating Data as a Product, Turning Failures into Success, and the Unique Position of the CDO

Every data professional will gladly discuss their big wins — but what about their big losses? How have career hiccups molded them into the leaders they are today and put them on a path to transform entire industries? Sol Rashidi is the Chief Analytics Officer at the Estée Lauder Company. Throughout her personal and professional life, Sol has used moments of uncertainty as opportunities for growth. Today she is recognized as one of the top 50 most powerful women in tech. On this episode of The Da...

Jul 14, 202146 minEp. 35

Pilot Flying J’s Ameet Shetty on Cloud Data Infrastructure, Governance, Analytics Talent

Data governance. It’s a “dirty word” in business often associated with being told “no,” but from the perspective of the CDO it’s a crucial part of managing data quality and trust. How are employees being held accountable? Do people have the right access to insights? And is your own business’ data infrastructure and governance policies fostering innovation or stifling it? Ameet Shetty is Chief Data and Analytics Officer at Pilot Flying J , a company that serves more than 1.3 million consumers dai...

Jun 30, 202131 minEp. 34

Credit Karma’s Ryan Graciano on Data Marts, Data Models, and Disrupting the Credit Landscape

No journey to the cloud is the same. While some will encounter similar obstacles, each journey has its own unique challenges. But what happens when a company born in the midst of a crisis and changing technology, has to innovate just as fast as the changing landscape to keep up? Ryan Graciano is the co-founder and CTO of Credit Karma , a company that is aligning technology and data to help bring transparency to the credit lending process. On this episode of The Data Chief, Ryan explains how Cred...

Jun 16, 202140 minEp. 33

First Command’s Darren Pedroza on Being a Data Activist and Leading your Company Through Digital Transformation

The role of the Chief Data Officer is an evolving one. Today, data professionals are expected to be champions for their business – aligning data goals with business values – while also leading their company’s digital transformation. It’s a position best suited for visionaries, advocates, and change agents. Darren Pedroza is the Vice President of Enterprise Data and Analytics at First Command Financial Services , with a mission of helping military families reach their financial goals. In addition...

Jun 02, 202151 minEp. 32

Kraft Heinz’s Serena Huang on Retaining Top Talent with People Analytics

In the age of data-driven decision making, an adage still bears true: People are a company's most valuable asset. No matter how technologically advanced and forward thinking your company is, it cannot operate without the individuals that make the organization go. So how are companies using data and analytics to not only make better decisions at the company level, but also improve the employee experience? And how are data and analytics predicting trends for the future of work that includes employ...

May 19, 202142 minEp. 31

OpenTable’s Grant Parsamyan on How Data and Analytics is Helping the Restaurant Industry Rebound from COVID-19

The restaurant industry has been one of the hardest hit industries over the last year. Amid countless closures and reopenings, restaurants have overcome many obstacles in an effort to survive. Through these struggles, restaurant professionals have turned to data to optimize everything from takeout orders to new layouts, all the way to analyzing market recovery. Grant Parsamyan is the Senior Vice President for Data and Analytics at OpenTable, an online restaurant reservation service that is empow...

May 05, 202147 minEp. 30

Daily Harvest’s Brad Klingenberg on How Data-Driven Personalization is Driving Food Creation

Data and the power it wields has made its way into every industry over the last decade. From entertainment to real estate, all the way to the fashion industry, companies leading their industries are using data to create uniquely personalized digital experiences. Brad Klingenberg is the Chief Algorithms Officer at Daily Harvest, the direct-to-consumer brand that helps stock your home with fresh, plant-based foods. Brad leads the data team and is charged with using data and algorithms to create me...

Apr 21, 202140 minEp. 29

Opendoor’s Ian Wong on Disrupting the Real Estate Industry with Data-Driven Digital Transformation

“Garbage in, garbage out.” It’s a philosophy every data leader is familiar with. Your algorithms and models are only as good as the data you put in them -- so how do you ensure the data you are leveraging is reliable and trustworthy? Joining Cindi today is Opendoor Co-founder and CTO, Ian Wong. Opendoor is on a mission to remove the guesswork from homebuying, and in this episode, Ian details how the company’s algorithms provide future homebuyers peace of mind about getting the best possible offe...

Apr 07, 202138 minEp. 28

ThoughtSpot’s Ajeet Singh on Designing Disruption for Analytics

Ajeet Singh is a risk taker. There’s no other way to describe someone who's done the things he has and accomplished so much in such a short amount of time. An immigrant, entrepreneur, and and most importantly a disruptor, Singh has constructed two multi-billion dollar entities from the ground up. Throughout his journey, he’s been guided by two principles: his out-of-the-box thinking and curiosity about how he can improve people’s lives. As a young entrepreneur working in Silicon Valley during th...

Mar 10, 202148 minEp. 27

ThoughtSpot’s Cindi Howson on Chief Data Officer Success Strategies

Much like a roller coaster, 2020 was full of many loops, twists, and turns. From accelerated digital transformations to expedited migrations to the cloud, you were asked to do it all— often with far less time and resources. Through it all, The Data Chief was right there with you, along for the unprecedented ride. From the beginning this podcast had a vision: To bring you learnings and best practices from the brightest minds in our industry to help you all become better data stewards. On this epi...

Feb 24, 202138 minEp. 26

Princeton University's Ruja Benjamin on Bias in Data and A.I.

Joining Cindi today is Ruha Benjamin , a professor of African American Studies at Princeton University and the founding director of the IDA B. WELLS Just Data Lab . She has studied the social dimensions of science, technology, and medicine for over 15 years and speaks widely on issues of innovation, equity, health, and justice in the U.S. and globally. Ruha is the author of Race After Technology: Abolitionist Tools for the New Jim Code and People's Science: Bodies and Rights on the Stem Cell Fro...

Feb 03, 202140 minEp. 25

Verizon's Radha Sankaran on Personalizing Customer Experiences and Improving Frontline Decision-Making with Data

Joining Cindi today is Radha Sankaran , the Executive Director of Advanced Analytics/AI and ML at Verizon . Radha is a technology executive with more than 24 years of hands-on leadership experience with a proven track record in fast-paced and quality-driven product delivery. She has led and managed high-performance teams in the telecom and wireless industry for 4G LTE, IoT, and 5G technologies. Today, Radha and Cindi discuss the benefits of personalizing customer experience - including why perso...

Jan 20, 202149 minEp. 24

Donald Farmer, Wayne Eckerson, and Tom Davenport on Data and Analytics Trends to Watch in 2021

This week we have a very special episode featuring insights from three data and analytics leaders on what to expect in 2021. You’ll hear from: Donald Farmer, a principal at TreeHive Strategy Wayne Eckerson, the Founder and Principal Consultant at Eckerson Group Tom Davenport, Distinguished Professor of Information Technology and Management at Babson College They discuss everything from how to remain relevant in the rapidly evolving data and analytics industry, what technologies will have the big...

Jan 13, 202158 minEp. 23

Citigroup's Chris Powers on Data Literacy

Joining Cindi today is Chris Powers , Senior Vice President and Global Product Manager of Business Data Analytics & Digital Innovations at Citigroup . On this episode, Chris and Cindi discuss data literacy as a thought process that is nurtured by a good old-fashioned willingness to take things apart and put them back together again, what common data sense is and how it can be taught to people without shaming them, and why "the five whys" are an invaluable technique for solving almost any pro...

Jan 06, 202158 minEp. 22

Nationwide's Jim Tyo on Data Governance Best Practices

Joining Cindi today is Jim Tyo , CDO at investment management firm Invesco, and the former CDO at Nationwide, where he was responsible for overall strategic vision, planning, execution, and management of all activities related to the operation of the Enterprise Data Office (EDO). On this episode, Jim and Cindi discuss best practices and the evolution of data governance and information quality over the past decade, taking the 'digital twin' approach from the world of manufacturing and applying it...

Dec 02, 202054 minEp. 21

Federal Government's Suzette Kent on Federal Data Strategy and IT Modernization

Joining Cindi today is Suzette Kent , the former US Federal Chief Information Officer. Suzette joined the Federal Government in 2018 from the financial services industry with two key goals: drive IT modernization and overcome the challenges in federal IT budgeting and funding alignment. On this episode, Suzette and Cindi discuss the creative friction between the public and private sector, the pros and cons of how the public and private sectors operate and what they can gain by collaborating with...

Nov 11, 202057 minEp. 20

Ensemble Health Partners' Jon Osborn and Snowflake's Todd Crosslin on Cloud Innovation in Healthcare

Joining Cindi today are two guests: Jon Osborn , Software Technology Executive and former SVP, Chief Technical and Data Officer at Ensemble Health Partners , and Todd Crosslin , the Global Head of Healthcare and Life Sciences at Snowflake . On this episode, Jon, Todd, and Cindi discuss how people in the healthcare chain of command can collaborate with one another more freely than ever before thanks to cloud innovations that make sensitive data safely and instantly available to all parties, why t...

Oct 28, 202052 minEp. 19

Medibanks' Craig Rowlands on Saving Lives with Data Literacy

Today's guest is Craig Rowlands, the General Manager of Medibank. Craig is an ambitious leader with a proven track record for delivering major projects including data management, production, and business intelligence solutions. On this episode, Craig and Cindi discuss the life- and cost-saving benefits of leveraging data to improve decision making in healthcare, how moving from financial services to healthcare has given Craig a more holistic view of what's possible with data, why an individual s...

Oct 14, 20201 hrEp. 18
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