Techniques for Handling People (Day 2 of 5)

Part 1- Techniques in Handling People

1. Don’t criticize, condemn or complain.
   • human nature doesn't admit fault
   • people get defensive and resent the critic
   • it takes patience, character and self control

“When dealing with people, let us remember we are not dealing with creatures of logic.  We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity"

1. Give honest and sincere appreciation.
   • it brings out the best in someone
   • must be sincere and not motivated
   • flattery is cheap praise and doesn’t help long term

“I have yet to find the person, however great or exalted his station, who did not do better work and put forth greater effort under a spirit of approval than he would ever do under a spirit of criticism"

1. Arouse in the other person an eager want.
   • forget your own perspective
   • begin to see others point of view
   • combine your desires with their wants…not manipulation

“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own."   Part 2- Six Ways to Make People Like You

1. Become genuinely interested in other people.
   • You’ve heard the phrase, “you can make more friends in two months by being interested in them, than in two years by making them interested in you."
2. Smile.
   • outer world reflects your inner world
   • force yourself to smile always
3. Remember that a person’s name is to that person the sweetest and most important sound in any language.
   • remembering names makes someone feel valued
   • separates you from everyone else
   • tips for remembering names:  repeat it, ask them to repeat it, repeat it often in conversation, write it down, associate with something about them.
4. Be a good listener.  Encourage others to talk about themselves.
   • ask questions about them
   • show interest about their interests
5. Talk in terms of the other person’s interests.
   • showing interest expressing they are valuable
   • creates longer conversations and impressions
6. Make the other person feel important…and do it sincerely.
   • golden rule…treat others how you wish to be treated
   • start conversations with personal or interest prior to business

  These are amazing tips and strategies….REMINDERS…as to how you can Handle your interactions with people and help make a significant impact on others.  Winning Friends and Influencing People in a “Genuine Way” is not just about Making People Like You, its really about making an Impact.  I believe if you will apply these principles everyday, you will create much more Prosperity and Happiness and gain lasting and deep relationships.  We all need to Practice (not just hear) these ideas.   Tomorrow we will talk about the Next Section of the Book (part 3) which covers 12 Ways to Win People to Your Way of Thinking. Then Thursday we will cover Part 4 on Being a Leader.     Thanks for joining me today on Day 2 of a 5 day Series on How to Win Friends and Influence People.  I’ll see you tomorrow (same place) to continue our discussion.   George Wright III