CX Cast: 2024 Preview
Dec 26, 2023•8 min
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Episode description
Though we’re out for the holidays this week, we’re dropping in with a short preview of what we have planned for the CX Cast in 2024. Tune in to hear what’s to come, including:
Our annual series on Forrester’s 2024 predictions, airing throughout January.
A preview of Forrester’s 2024 events theme, “Human + AI,” and what it means for the customer lifecycle.
And more content from Forrester analysts throughout the year.
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