352: Practitioner Stories: Customer-Centric Culture At LinkedIn - podcast episode cover

352: Practitioner Stories: Customer-Centric Culture At LinkedIn

May 01, 202417 min
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Episode description

Sam Stern, Senior Manager of CX at LinkedIn, returns for a discussion on customer-centric culture. Along with a candid assessment of the current state of customer-centric culture at LinkedIn, he offers his perspective as a former Forrester analyst-turned-practitioner.
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