"By authoring the story of your life, you make a choice to become a victor even in the face of helplessness. You develop your journey to a life story you get to write while training the muscle of resilience. Authoring your life story is taking charge of every aspect of it no matter what the original plan was or the factors in it that were out of your control." One of the world's leading authorities on customer satisfaction, experience, and engagement, founder of the Strativity Group, and author ...
May 05, 2025•55 min•Season 74Ep. 886
"True mental health consists in a perfect recollection of the past." - Arthur Schopenhauer On another trip down the culture highway, our very own Jay Doran is coming in with a list of things to do in order to stay mentally and physically strong in the entrepreneur space. Running your own business is no easy task, so it makes sense that, if you find yourself in that position, you would want to do everything within your power to stay ahead of the game. If you're in tip-top, you're going to minimiz...
May 04, 2025•24 min•Season 74Ep. 885
"People are drawn to other passionate people who develop their purpose. Conscious thought equals internal self-culture." We are back again with another episode based around our very own Jay Doran's work entitled Thirty Days of Thought. Today, Jay is looking into the ties that are created between the way you actively think about things and the culture within yourself that you live by. Culture is something that goes far beyond the external world and is a direct reflection of how you choose to live...
May 03, 2025•9 min•Season 74Ep. 884
"The strength of a person's spirit would then be measured by how much truth he could tolerate; or, more precisely is to what extent he needs to have it diluted, disguised, sweetened, muted, falsified. How much truth can you handle?" On this episode of The Culture Matters Podcast, our very own Jay Doran is back behind the mic to discuss another culture topic on the top of his mind. Today, that topic is truth and, more specifically, how much truth can you handle? At the end of the day, we are all ...
May 02, 2025•17 min•Season 74Ep. 883
"Commissions are just the gasoline. Real estate is the engine. You want to own the engine after a while." Rick Dorn is the founder of Dorn Real Estate Development and we've got him back for his second appearance on the show. While real estate is obviously going to be a big topic of interest, we're going a little deeper for today's conversation. Rick and Jay are talking about how things worked in the "old days", why reading and being responsible for furthering your own education is an invaluable ...
May 01, 2025•1 hr•Season 74Ep. 882
"Successful relationships clearly define boundaries and trust built through open communications." - Dr. Jordan B. Peterson Our very own Jay Doran is back again with another round of culture content and, as has been a focus for the past couple of these episodes, we're taking a look at relationships. Today, we're talking about professional relationships and making sure that they last. Jay is digging into why you want to procure these relationships, how he personally goes about making sure his prof...
Apr 30, 2025•23 min•Season 74Ep. 881
"Rank does not confer privilege or give power. It imposes responsibility." - Peter Drucker Real estate aficionado and founder of the Andy Kowalski Team Andy Kowalski is joining the show for the the first time to give our listeners a glimpse into his expertise in the real estate space and run down a little bit of what he and his team do. Andy and Jay are digging into the value in elevating Main Street instead of Wall Street, what the real estate market looked like before and after the last recess...
Apr 29, 2025•42 min•Season 74Ep. 880
"You must be ready to burn yourself in your own flame. How can you rise anew if you have not first become ashes?" - Friedrich Nietzsche If you have been listening to this show for any length of time, you know we have a pretty sharp focus on company culture. We've covered the subject up one side and down the other with guests, musings from our host, and even quotes relative to the subject. One thing we have not done regularly is give specific ways to build a strong and cohesive culture in your co...
Apr 28, 2025•21 min•Season 74Ep. 879
"Life is not a problem to be solved, but a reality to be experienced." - Søren Kierkegaard We've got our very own Jay Doran back again today with another look into a culture topic that is the bedrock of any business. That bedrock is building relationships with your customers and your teams. And what about those relationships should you always be aiming for? Making those relationships unbreakable. What would be better than one or two ways to ensure those bonds are lasting? How about three? That i...
Apr 27, 2025•17 min•Season 74Ep. 878
"The higher we soar, the smaller we appear to those who cannot fly." - Friedrich Nietzsche We are back again with another episode based around our very own Jay Doran's work entitled Thirty Days of Thought. Today, Jay is reflecting on the section of the book entitled "Caterpillar to Butterfly" by looking at it metaphorically as a chance to grow and change within your business and everyday life. Whether it begins with correcting past mistakes, taking responsibility for repairing a damaged relation...
Apr 26, 2025•23 min•Season 74Ep. 877
"I say unto you, one must still have chaos in one's self to be able to give birth to a dancing star. I say unto you, you still have chaos in yourselves. Where is the lightning to lick you with its tongue. Where is the frenzy with which you should be inoculated. Behold, I give you the übermensch. He is this lightning. He is this frenzy." - Friedrich Nietzsche We've got our very own Jay Doran back again today with another look at a culture topic that is on his mind and that topic today is burnout....
Apr 25, 2025•22 min•Season 74Ep. 876
"In the luxury business, you have to build on heritage." - Bernard Arnault On today's episode of The Culture Matters Podcast, our very own Jay Doran is back again to discuss another selection from the culture catalog. Jay is going down the business branding rabbit hole today and looking at some of the factors that go into creating memorable branding for a business. What part in your branding do your values need to play? Is there a family legacy involved or a brand new endeavor? Where do you even...
Apr 24, 2025•17 min•Season 73Ep. 875
"The beautiful thing about podcasting is it's just talking. It can be funny or it can be terrifying. It can be sweet; it can be obnoxious. It almost has no definitive form. In that sense, it's one of the best ways to explore an idea and certainly much less limiting than trying to express the same idea in stand-up comedy. For some ideas, stand-up is best, but it's really, really nice to have podcasts as well." - Joe Rogan Co-founder of GHA Marketing and co-host of the "Corporate Treasury 101" pod...
Apr 23, 2025•52 min•Season 73Ep. 874
"I would rather have an army of sheep led by a lion, than an army of lions led by a sheep." - Alexander the Great On today's episode of The Culture Matters Podcast, our very own Jay Doran is here to take a look at another culture topic. This particular discussion is focusing on great leaders and their focus on vulnerability being something that separates the good ones from the great ones. And what better leader to focus on than Alexander the Great? Embrace your vulnerability on this episode of T...
Apr 22, 2025•29 min•Season 73Ep. 873
"What is a founder? A founder is one who starts a business. What is a CEO? The Chief Executive Officer maintains, runs, and grows a founded business. Not all CEO's are founders, but every founder is a CEO." The Head of Engagement and Outreach at American Business Media as well as our good friend and frequent guest Andrew Berman is joining us again for a little chat about the structure of a business. Who is at the top of the organization? As we all know, it is usually the CEO, but what does that ...
Apr 21, 2025•53 min•Season 73Ep. 872
"Management is doing things right. Leadership is doing the right things." - Peter Drucker We've got another dose of culture content coming your way with our very own Jay Doran taking some time to discuss an important culture topic. That topic today is recognizing and solving silent conflicts in the workplace. This is obviously a difficult issue to spot and properly diagnose and can be even more difficult to handle appropriately. But we aren't here to shy away from the tough topics. After this ep...
Apr 20, 2025•15 min•Season 73Ep. 871
"I am a forest and a night of dark trees, but he who is not afraid of my darkness will find banks full of roses under my cypresses." - Friedrich Nietzsche We are back again with another episode based around our very own Jay Doran's work entitled Thirty Days of Thought. Today, Jay is speaking on the section called "Pulling Through" and taking the listeners through what this section means to him and what the book is meant to do. Thirty Days of Thought is meant to be a thought exercise for the read...
Apr 19, 2025•17 min•Season 73Ep. 870
"The tyrant dies and his rule is over. The martyr dies and his rule begins." - Søren Kierkegaard As we continue to celebrate the life of our friend, Kevin DeLory , we have our friend and Kevin's, Jason Frazier , a strategy coach with 20/20 Vision for Success Coaching, to share some stories and insights brought on through a relationship with Kevin. From the values of love, honor, and respect through leadership skills and unwavering determination, Kevin truly had an impact on all those that he cam...
Apr 18, 2025•32 min•Season 73Ep. 869
"The tyrant dies and his rule is over. The martyr dies and his rule begins." - Søren Kierkegaard Our guest today is the Head of Engagement and Outreach at American Business Media, Andrew Berman , and we're continuing to celebrate the life of our friend, Kevin DeLory . Andrew and Jay are taking a look back at some of their early memories of Kevin and how his presence in their lives made an impact both personally and professionally. Kevin was a risk-taker and someone who believed in himself and th...
Apr 17, 2025•29 min•Season 73Ep. 868
"The tyrant dies and his rule is over. The martyr dies and his rule begins." - Søren Kierkegaard On today's episode of The Culture Matters Podcast, we are continuing to celebrate the life of our friend Kevin DeLory , with a conversation with someone who knew him well, Fobby Naghmi . Fobby and Jay are taking a look at the impact that Kevin had on both of their lives, while also getting into who Kevin was and what made him such an outstanding individual. He was truly one of a kind and it is our gr...
Apr 16, 2025•34 min•Season 73Ep. 867
"The tyrant dies and his rule is over. The martyr dies and his rule begins." - Søren Kierkegaard As we continue to celebrate the life of our friend Kevin DeLory , our guest today is someone who Kevin worked with closely for a long time: the founder and CEO of EPM Eddy Perez . Eddy and Jay are sharing experiences and and what made Kevin such an important part of each of their lives. His spirit, sense of humor, work ethic, and ability to truly connect with people is what made Kevin so special to s...
Apr 15, 2025•48 min•Season 73Ep. 866
"The tyrant dies and his rule is over. The martyr dies and his rule begins." - Søren Kierkegaard On today's episode of The Culture Matters Podcast, we are paying tribute to a dear friend who left this world too soon. Kevin DeLory was a loving family man, a well-respected and trusted person both inside and outside of his professional life, a frequent guest and collaborator with Culture Matters, and someone who truly made those lucky enough to be around him better. He was a teacher and a friend an...
Apr 14, 2025•18 min•Season 73Ep. 865
"In my whole life, I have known no wise people over a broad subject matter area who didn't read all the time. None. Zero. You'd be amazed at how much Warren reads; at how much I read. My children laugh at me. They think I'm a book with a couple of legs sticking out." - Charlie Munger The Investor Series rolls on today, but with a bit of a different look and feel. Our good friend and usual co-host Aleck Arena will not be joining in on this conversation. Instead, our very own Jay Doran will be fly...
Apr 13, 2025•33 min•Season 73Ep. 864
"The two greatest warriors are patience and time." - Leo Tolstoy Our guests today are the Head of Engagement and Outreach at American Business Media, Andrew Berman , and the Chief Marketing Officer of Paramount Residential Mortgage Group, Paul Lucido , and these three gents are continuing their journey through Thirty Days of Thought. Today, the lads are digging into exponential growth and what it means from not only a business standpoint, but from a personal one as well. To grow as human beings ...
Apr 12, 2025•43 min•Season 72Ep. 863
"Every man takes the limits of his own field of vision for the limits of the world." - Arthur Schopenhauer On today's episode of The Culture Matters Podcast, our very own Jay Doran is sitting down for a quick thought experiment regarding a healthy mindset. Understanding that not every day or situation is going to be a positive one and learning to work through those things is a key element to making sure that you're keeping your attitude and will to move forward in the right place. Now keeping it...
Apr 11, 2025•14 min•Season 72Ep. 862
"The integration of longevity science, the financial planning, isn't just an innovation. It's a necessity for modern wealth management." Author of Healthy Wealthy Longevity , entrepreneur, and founder of Longevity Financial Partners Jon Sabes is joining the show today and we're going down deep down the scientific rabbit hole. Jon and Jay are digging into some of the science behind expanding the human lifespan, the importance of your health in the pursuit of a longer life, and how we can tie our ...
Apr 10, 2025•54 min•Season 72Ep. 861
"Knowing your own darkness is the best method for dealing with the darkness of others." Chief Victory Officer at the Center for Victory and Executive Coach and the Director of Learning and Development of Top Contractor School Eric Guy is back on the program for a little look at the duality of man. Everyone has choices to make throughout their lives and different paths that can be taken. Choosing who you want to be and how you want to act is going to directly affect your relationships and knowing...
Apr 09, 2025•27 min•Season 72Ep. 860
"The most important thing in communication is hearing what isn't said." - Peter Drucker We're keeping this culture train rolling down the tracks with some more content from our very own Jay Doran . Today, Jay is breaking down exactly what a leader's role is when it comes to the formation of the culture in their company. Should the leader be solely responsible for the culture and, once established, what is their role moving forward? What happens when the market changes or the employee perception ...
Apr 08, 2025•16 min•Season 72Ep. 859
"The tyrant dies and his rule is over. A martyr dies and his rule begins." - Søren Kierkegaard On today's episode of The Culture Matters Podcast, our very own Jay Doran is taking a look at the impact on retention through the lens of Deloitte's core values. As one of the "big four" global accounting firms, Deloitte knows a thing or two about retention of not only customers, but of employees as well. Jay is going through their values and picking out why they work so well and where those values are...
Apr 07, 2025•28 min•Season 72Ep. 858
"Every man takes the limits of his own field of vision for the limits of the world." - Arthur Schopenhauer Continuing our series on investing on The Culture Matters Podcast, we are welcoming back the founder of Arena Securities, Aleck Arena , to co-host the show with our very own Jay Doran and they are sitting down with Jordan Cvetanovski who is the Chairman, CIO, and Portfolio Manager with Pella Funds Management. During this conversation, these three gents are discussing Jordan's philosophies a...
Apr 06, 2025•1 hr 1 min•Season 72Ep. 857