“You begin to grow exponentially when you understand yourself and your limitations” - Marlene Schwartz Welcome to episode 62 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payment processing partner whose mission is to drive the credit union movement forward. For this episode, I had the pleasure of sitting down with Marlene Schwartz at the recent CUES ...
Feb 28, 2020•40 min•Season 2Ep. 62
“Never let the number of times you’ve gone around the sun be a limit on your potential” - Ryan Donovan Welcome to episode 61 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payment processing partner whose mission is to drive the credit union movement forward. Do you think policymakers’ perception of credit unions is static? Listen as Ryan Donovan, Chie...
Feb 21, 2020•50 min•Season 2Ep. 61
“Life happens to everyone, don’t judge” - Maria LaVelle Welcome to episode 60 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payment processing partner whose mission is to drive the credit union movement forward. Have you ever had a mentor push you to be more than you thought you could be? Listen, as Maria LaVelle, President, and CEO of Pheple Federal ...
Feb 14, 2020•39 min•Season 2Ep. 60
“Set the goal. Create the plan. Then forget the goal and work the plan.” - Anthony Hernandez Welcome to episode 59 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the credit union movement forward. Do you know how vital the defense credit unions are to military personnel and their families? Listen in...
Feb 07, 2020•56 min•Season 2Ep. 59
“Help people so they can focus on life.” - Rhonda Hotard Welcome to episode 58 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the credit union movement forward. What is your ‘Why’? Listen as Randy and his guest Rhonda Hotard discuss how asking this question can change the member service at your cred...
Jan 31, 2020•45 min•Season 2Ep. 58
“Title doesn’t make you a leader.” - Jeff Olson Welcome to episode 57 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the credit union movement forward. In today’s episode, I’m speaking with Jeff Olson. Jeff is the President and CEO of The Credit Union Association of the Dakotas. I’ve enjoyed getting...
Jan 24, 2020•36 min•Season 2Ep. 57
"Get out of your own way and remember that there are no guarantees in life. Live it fully every day." - Rachel Pross Welcome to episode 56 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the credit union movement forward. In today's episode, I’m speaking with Rachel Pross. Rachel is the Chief Risk Of...
Jan 17, 2020•45 min•Season 2Ep. 56
“If you have a personal goal. You and only you can change that.” - Deepthi Dommaraju Welcome to episode 55 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by our friends at CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the credit union movement forward. In this episode, Randy is speaking with Deepthi Dommaraju. She is the Vice President of Data Analysis at Trella...
Jan 10, 2020•34 min•Season 2Ep. 55
“Proper preparation and planning prevent poor performance.” - Chairman Rodney E. Hood Welcome to episode 54 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . This episode is brought to you by CO-OP Financial Services . CO-OP is your trusted payments processing partner whose mission is to drive the credit union movement forward. In this episode, Randy is speaking with The Honorable Rodney E. Hood . He was nominated by the President and confirmed in 201...
Jan 03, 2020•53 min•Season 2Ep. 54
“It doesn’t have to be done or perfect to launch.” - Randy Smith Welcome episode 53 of The CUInsight Experience podcast. The season one finale. Hosted by Randy Smith , co-founder of CUInsight.com . This episode the tables are turned and Jill Nowacki, president and CEO of Humanidei (and my human), plays host and is putting me on the hot seat. Jill asks me all the questions I have asked my guests this last year on the show, along with a few little twists. We talk about my favorite guests , episode...
Dec 20, 2019•46 min•Season 1Ep. 53
“There’s a light that shines for people who are of service and purpose.” - Renée Sattiewhite Welcome to episode 52 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . In this episode Randy welcomes Renée Sattiewhite to the show. Renée is the President and CEO of the African-American Credit Union Coalition. Randy and Renée both attended the 20th SACCA Congress in Mombasa, Kenya, where they got to spend a little time together. Listen as they talk about everyt...
Dec 13, 2019•49 min•Season 1Ep. 52
“Never show up with a problem without at least one solution.” - Tom Kane Welcome to episode 51 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Today Randy welcomes Tom Kane to the show. Tom is the President and CEO of the Illinois Credit Union League, as well as LSC and other organizations. Tom received a Masters Degree in International Relations with a focus on the Soviet Union, and that led him to a job with the CIA. But lucky for us, sixteen years ag...
Dec 06, 2019•50 min•Season 1Ep. 51
“Stand up for the things in our life that count.” - Sue Mitchell Welcome to episode 50 The CUInsight Experience with your host Randy Smith , co-founder of CUInsight.com . In this episode, Randy is very excited to welcome Susan Mitchell. Sue is the CEO of Mitchell, Stankovic and Associates, and a long-time credit union advocate. Sue and her team started the Underground Collision; to get conversations started around subjects that aren’t being tackled at the moment. She says to her it’s all about b...
Nov 29, 2019•40 min•Season 1Ep. 50
“We are only limited by our imagination.” - Denise Wymore Welcome to episode 49 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Today Randy welcomes Denise Wymore to the show. Denise has been in the credit union industry for over 30 years and with NACUSO for almost four. She is responsible for membership development and helping CUSOs tell their stories. She lives in New Mexico, with her husband Mark and two dogs, and she is also a Volunteer Firefighter/...
Nov 22, 2019•35 min•Season 1Ep. 49
“Focus on the well being of the people.” - George Ombado Welcome to episode 48 The CUInsight Experience with your host Randy Smith , co-founder of CUInsight.com . In this episode, Randy welcomes George Ombado, CEO of ACCOSCA , a Pan-African confederation of national associations of savings and credit cooperatives societies. This episode was recorded at the 20th Annual SACCA Congress in Mombasa, Kenya. ACCOSCA has developed programs aimed at improving socio-economic needs of Africa through saving...
Nov 19, 2019•31 min•Season 1Ep. 48
“The more engaged your employees are, the more engaged your members are.” - Julie Ferguson Picture this, warm sunshine, sand running through your toes, and the breeze from the Indian Ocean gently ruffling your hair. Randy Smith , co-founder of CUInsight.com , is on location with his guest Julie Ferguson at the 20th SACCA Congress in beautiful Mombasa, Kenya. Listen in as they have a friendly conversation about their experiences in credit unions and beyond. Julie is a small business owner, and a ...
Nov 15, 2019•32 min•Season 1Ep. 47
“Great leaders are surrounded by a village of great leaders.” - Steph Sherrodd Steph Sherrodd is our guest on episode 46 of The CUInsight Experience podcast with your host Randy Smith , co-founder of CUInsight.com . Steph is the President and CEO of TDECU in Houston, the largest credit union in Houston and the 4th largest in the state of Texas. Their purpose is to improve the lives of their members, employees, and communities. Steph is very passionate about developing team members to become lead...
Nov 08, 2019•32 min•Season 1Ep. 46
“Our focus is on who we serve and how we serve them. That is what has made us successful.” - Bill Cheney Welcome to episode 45 The CUInsight Experience with your host Randy Smith , co-founder of CUInsight.com . In this episode, Randy welcomes Bill Cheney, the President, and CEO of the SchoolsFirst Federal Credit Union. They are taping this episode from Mombasa, Kenya, where Bill was the keynote speaker at the 20th SACCA Congress. Bill speaks to us about how SchoolsFirst gives back to their local...
Nov 01, 2019•48 min•Season 1Ep. 45
"Go do the thing that makes you uncomfortable, go push yourself, go stretch yourself." - Mollie Bell Welcome to episode 44 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Randy welcomes Mollie Bell to the show. Mollie is the Chief Development Officer at Ent Credit Union in Colorado Springs. Her peers know her as a person with a real passion for helping people reach their full potential. Many who know her say she’s one of the most interesting people they...
Oct 25, 2019•43 min•Season 1Ep. 44
“Community development is not a fad, it’s who we are.” - Jim Morrell Welcome to episode 43 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Randy welcomes Jim Morrell to the show. Jim is the President and CEO of Peninsula Credit Union in Shelton, Washington, he is also involved community and international development and on the board of NACHA. Jim believes that when credit unions are entwined with community purpose, it benefits everyone involved. Randy a...
Oct 18, 2019•44 min•Season 1Ep. 43
“Everything we see was created by someone.” - Monica Belz Welcome to episode 42 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Today Randy is talking with Monica Belz, President and CEO of Kauai Government Employees FCU. In essence, credit unions are social enterprises with social missions. Monica discusses what this means and gives us examples of how this impacts how she runs her credit union on Kauai. Monica believes that we can truly forge sustainab...
Oct 11, 2019•48 min•Season 1Ep. 42
“If you don’t make the time for it, it’s never going to happen.” - Miriam De Dios Woodward Thank you for tuning in to episode 41 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . Today Randy is talking to Miriam De Dios Woodward, the President and CEO of PolicyWorks . Regulatory compliance challenges that confront credit unions change and grow every year. Miriam believes in the value credit unions bring and is dedicated to helping them navigate the changi...
Oct 04, 2019•36 min•Season 1Ep. 41
“Be who you are whether it's your credit union, you as a leader, or as an individual.” - John Bratsakis Welcome to episode 40 of The CUInsight Experience podcast, hosted by Randy Smith , Co-Founder of CUInsight.com . In this episode, Randy has a conversation with John Bratsakis, the President and CEO of the Maryland and DC Credit Union Association. Giving a voice to credit unions with our legislators is something John feels strongly about. He believes that being present, learning, and listening ...
Sep 27, 2019•39 min•Season 1Ep. 40
“When one of us succeeds, we all rise.” - Lauren Culp Welcome to episode 39 of The CUInsight Experience podcast. Hosted by Randy Smith , Co-Founder of CUInsight.com . In this episode, Randy has a conversation with Lauren Culp, the new Publisher and CEO of CUInsight.com. Randy and Lauren talk about the need for credit unions to embrace their identity and nimbly adapt to changes both for the market and for the workforce. Lauren shares her perspective on how credit unions will be able to keep up wi...
Sep 20, 2019•37 min•Season 1Ep. 39
“It’s not so much what happens to you in life that matters, it’s how you choose to respond to it.” - Amy Downs Welcome to episode 38 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . In this episode, Randy is talking to Amy Downs President and CEO of Allegiance Credit Union in Oklahoma City, she is a motivational speaker, an IronMan Triathlete and an Oklahoma City Bombing survivor. Amy discusses what happened to her and her co-workers when the federal bui...
Sep 13, 2019•46 min•Season 1Ep. 38
“Opportunities are abundant. Time is scarce. Being intentional matters.” Jill Nowacki Welcome to episode 37 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder of CUInsight.com . In this episode, Randy is talking to Jill Nowacki , President and CEO of Humanidei , a human capital strategy firm launched this summer to help organizations become workplaces of choice for today’s workforce. Jill and Randy discuss her new company, how to find talented people, and some of the challen...
Sep 06, 2019•48 min•Season 1Ep. 37
“What’s the outcome the member cares about?” - Tansley Stearns Welcome to episode 36 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder, and publisher of CUInsight.com . In this episode, Randy has a conversation with Tansley Stearns, the Chief People and Strategy Officer at Canvas Credit Union in Denver Colorado. Randy and Tansley discuss the war for talent and her goal to make credit unions the employer of choice for college graduates. Tansley talks about the intersection o...
Aug 30, 2019•47 min•Season 1Ep. 36
"If we are going to leave a legacy in life, let's leave a rich one." - Mark Weber Welcome to episode 35 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder, and publisher of CUInsight.com . In this episode, Randy is talking to Mark Weber CEO and Chairman of Strum, the new face of Weber Marketing Group. Strum with Mark at the helm is doing research into artificial intelligence and other ways to make it possible for credit unions data to be actionable. Mark shares the journey t...
Aug 23, 2019•59 min•Season 1Ep. 35
"It’s very easy to find the right answer to the wrong question." - Melina Palmer Welcome to episode 34 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder and publisher of CUInsight.com . On this episode, Randy is chatting with Melina Palmer the host of The Brainy Business podcast and a teacher of behavioral economics. She helps entrepreneurs and companies to understand the small changes that can make a big difference in increasing engagement. Listen in as Melina shares how s...
Aug 16, 2019•42 min•Season 1Ep. 34
"If you don’t want to know the truth, don’t ask the question." - George Hofheimer Welcome to episode 33 of The CUInsight Experience podcast. Hosted by Randy Smith , co-founder and publisher of CUInsight.com . On this episode, Randy is chatting with George Hofheimer, the EVP Chief Research and Development Officer at Filene. Learn all about George’s time in the Peace Corps, the challenges credit unions face today, and what’s new at Filene. Filene is a research organization invested in providing ne...
Aug 09, 2019•45 min•Season 1Ep. 33
