“I can give you the blueprint, but you’ve got to own your own development” - Ty Muse Welcome to episode 212 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, short and long-term incentive plans, compensation studies, scorecard design...
Jun 20, 2025•47 min•Season 7Ep. 212
“We must really control the inputs we are taking into our brain.” - Lauren Culp Welcome to episode 211 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Alacriti —a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disburse...
Jun 06, 2025•38 min•Season 7Ep. 211
“...You establish trust with your team by being... willing to be vulnerable enough to, as a leader... to say... that's something that I hadn't thought about. That is an expertise that I don't have right now.” - Greg Michlig Welcome to episode 210 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Alacriti —a leading payments fintech helping credit unions compete with chall...
May 23, 2025•40 min•Season 7Ep. 210
“Leaning into your best self—that's what brings joy and happiness.” – Tracie Kenyon Welcome to episode 209 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Alacriti —a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disb...
May 09, 2025•44 min•Season 7Ep. 209
“Trust is the currency that keeps credit unions thriving.” - Jill Nowacki Welcome to episode 208 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Alacriti —a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers, digital disburseme...
Apr 25, 2025•36 min•Season 7Ep. 208
“ If you’re looking for evidence of your failure, you’ll find that evidence. ” - Jill Nowacki Welcome to episode 207 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Alacriti —a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money movement experiences for loan payments, A2A transfers...
Apr 11, 2025•35 min•Season 7Ep. 207
“Be unreasonable, but not unrealistic.” - Renée Sattiewhite Welcome to episode 206 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Trellance . Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team e...
Mar 28, 2025•44 min•Season 7Ep. 206
“ Don’t just bounce back—bounce better. ” - Randy Smith Welcome to episode 205 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Trellance . Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensur...
Mar 14, 2025•35 min•Season 7Ep. 205
“ As long as you take your job seriously and not yourself seriously, you’re ok .” - Mike Valentine Welcome to episode 204 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Trellance . Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and...
Feb 28, 2025•40 min•Season 7Ep. 204
“ Looking out a couple years, your strategic plan may still be viable, but it sure has to be flexible .” - Randy Smith Welcome to episode 203 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Trellance . Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of ...
Feb 14, 2025•34 min•Season 7Ep. 203
“ Recognize your own humanity and give yourself the resources you need to cultivate optimism .” - Jill Nowacki Welcome to episode 202 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Trellance . Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytic...
Jan 31, 2025•34 min•Season 7Ep. 202
“There's nothing we can do today that makes tomorrow happen exactly how we think...” - Jill Nowacki Welcome to episode 201 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com , and Jill Nowacki, President and CEO of Humanidei . This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and...
Jan 17, 2025•34 min•Season 7Ep. 201
“Stay authentic to your path.” - Jill Nowacki Thank you for tuning in to episode 200 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. My guest on today’s show is Jill Nowacki, President and CEO of Humanidei . As we celebrate our milestone of 200 episodes, Jill and I reflect on 2024 (and her becoming co-host in 2025). We discuss the changing human expectations, pace of change, and transformational change within credit unions in 2024. As we look to the ...
Dec 06, 2024•42 min•Season 6Ep. 200
“Our job is to encourage credit unions to reach underserved markets and show them how it can be a huge growth strategy.” - Cathie Mahon Thank you for tuning in to episode 199 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei . Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent. My guest on today’s show is Cathie Mahon, President and CEO at Inclusiv . Cathie share...
Nov 22, 2024•45 min•Season 6Ep. 199
“A good leader will create conversation by being honest about what they believe, even if they know people will disagree with it.” - Sekou Bermiss Thank you for tuning in to episode 198 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei . Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent. My guest on today’s show is Sekou Bermiss , Associate Professor of Strategy an...
Nov 08, 2024•48 min•Season 6Ep. 198
“Learn to listen and be a collaborator.” - Renée Sattiewhite Thank you for tuning in to episode 197 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial institutions throughout North America, operating with velocity to hel...
Oct 25, 2024•38 min•Season 6Ep. 197
“The biggest thing credit unions need is grit.” - Samantha Beeler Thank you for tuning in to episode 196 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial institutions throughout North America, operating with velocity t...
Oct 11, 2024•47 min•Season 6Ep. 196
“At the heart of every digital transformation is cultural transformation.” - Michael Crowl Thank you for tuning in to episode 195 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial institutions throughout North America, ...
Sep 27, 2024•38 min•Season 6Ep. 195
“Push the envelope. Don't let your role, your organization, our industry as a whole become stagnant.” - Lauren Culp Thank you for tuning in to episode 194 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial institutions t...
Sep 13, 2024•46 min•Season 6Ep. 194
“When we take a minute to help ourselves, that leaves us in a better place to support others.” - Robbie Young Thank you for tuning in to episode 193 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial institutions through...
Aug 30, 2024•41 min•Season 6Ep. 193
“Trust exists at the crossroads of confidence and empathy.” - Pamela Barnum Thank you for tuning in to episode 192 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial institutions throughout North America, operating with ...
Aug 16, 2024•45 min•Season 6Ep. 192
“As credit unions, what we do and why we do it, is incredibly important.” - Leigh Brady Thank you for tuning in to episode 191 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial institutions throughout North America, ope...
Aug 02, 2024•47 min•Season 6Ep. 191
“We have to listen to people to understand their experience.” - Jill Nowacki Thank you for tuning in to episode 190 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera , formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial institutions throughout North America, operating with...
Jul 19, 2024•40 min•Season 6Ep. 190
“It takes five percent of people to make a difference.” - John Hope Bryant Thank you for tuning in to episode 189 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity . Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in turn, your membe...
Jul 05, 2024•48 min•Season 6Ep. 189
“Our opportunity is to figure out how to retain and elevate talent within our movement.” - Tobi Weingart Thank you for tuning in to episode 188 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity . Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more en...
Jun 21, 2024•45 min•Season 6Ep. 188
“Inspire people to grow and use their potential.” - Lisa Florian Thank you for tuning in to episode 187 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity . Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in turn, your members are too...
Jun 07, 2024•38 min•Season 6Ep. 187
“A great leader starts with empathy.” - Tim Anderson Thank you for tuning in to episode 186 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity . Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in turn, your members are too. My guest o...
May 24, 2024•38 min•Season 6Ep. 186
“We maintain our sense of purpose in serving our country.” - Tony Hernandez Thank you for tuning in to episode 185 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity . Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in turn, your memb...
May 10, 2024•44 min•Season 6Ep. 185
“We have a special opportunity to make a difference in people’s lives.” - Jennifer Borowy Thank you for tuning in to episode 184 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity . Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in t...
Apr 26, 2024•45 min•Season 6Ep. 184
Always go back to the roots of your ‘why’.” - Hector Martin Thank you for tuning in to episode 183 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Motivosity . Motivosity is all about building amazing company cultures that help people be happier at work. Through building recognition, connection, and community within the credit union, Motivosity makes your employees more engaged, and in turn, your members are too. My ...
Apr 12, 2024•45 min•Season 6Ep. 183
