#42 Creating the Ideal Customer Services for a Crypto Company - Clemens Behrend

All Episodes can be found at www.thecryptopodcast.org

Podcast Coaching + All Social Media + Donations link https://bio.link/podcaster

Our Facebook Group can be found at https://www.facebook.com/thecryptopodcast

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About my Guest:

Clemens holds a BSc degree in Economics and has a rich background in building customer-facing support solutions in Web 3. He spent five years building Bitpanda's customer support/community department from scratch and scaling it from pre-seed to unicorn. His knowledge in the field is extensive, and he is known for his strong analytical and managerial skills.

What we Discussed:

- Scaling up Customer Service for Bitpanda

- His Crypto Journey

- Advising a Winery to use Bitcoin

- Mining to Heat Houses or Buildings

- FTX

- Pros and Cons of Ai and Chat Bots

- Customer Acquisition

- Social Media Tips

- NFTs

and more

How to Contact Clemens:

https://www.web3cx.io/

https://www.linkedin.com/in/clemensbehrend/