You can watch every episode and more on our website: https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/whizbang-training/ Twitter: @WhizBangTrain...
Retail Expert Bob Negen takes a look back to the start of the pandemic and remembers the important lessons we have all learned so far. Tune in tomorrow on Facebook for the final episode of the Coronavirus and The Independent Retailer Podcast. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/c...
"Everybody's talking at me I don't hear a word they're saying Only the echoes of my mind" ~ Fred Neil We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/whizbang-training/ Twitter: @WhizBangTrain
Now is the time to shift gears and get on fire for what's next! In episode 51, retail expert Bob Negen discusses pulling away from the competition as retail starts to open back up. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/whizbang-training/ Twitter: @WhizBangTrain...
We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/whizbang-training/ Twitter: @WhizBangTrain
Be prepared for the unexpected, and don't forget to take care of yourself. In episode 49, retail expert Bob Negen discusses what may be the "New Normal", and preparing yourself, even when it's hard, for the long haul. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/whizbang-training/...
Retail Expert Bob Negen recaps some highlights from the live Community Forum and discusses some thoughts on staying safe as you begin to re-open your retail store. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/whizbang-training/ Twitter: @WhizBangTrain...
Don't think about it...just do it: Important lessons from Grandpa Nibbelink.
Today Bob tackles a tough question facing retailers everywhere? He gives his take on what the right way to approach your decision is and how to go about enforcing whatever policy you decide on. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/whizbang-training/ Twitter: @WhizBangTrain...
If we've said it once, we've said it a million times, you MUST become an expert in adding on! Today Bob talks about a case study in why adding on is so effective. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/whizbang-training/ Twitter: @WhizBangTrain...
As we move into the next phases of re-opening everyone is encountering different struggles, unfortunately as independent retailers some of these struggles are very angry customers. In this episode Bob talks about some of the best ways to stay safe (and sane) when dealing with these customers.
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In episode 42, retail expert Bob Negen discusses the unknown, being OK with uncertainty, and embracing the long game. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/whizbang-training/ Twitter: @WhizBangTrain
Each day gives us the opportunity to be present. Let go of the past and what things used to be like, let go of the future and what you imagine it could be like... Work in the present day, the current circumstances.
What will retail success look like in the future? What parts of your past store experience can you expand and adapt for all the new ways your customer wants to experience your store? There are many ways to envision success in this time when foot traffic is down, but you need your sales to go up.
Creating a business where everyone clearly understands their role is the key to having a business that runs well, has little drama, and gives the owner peace of mind. In today's episode, Bob explores the Retail Accountability Blueprint, a framework for getting this done. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining...
Instead of hoping this epidemic situation will quickly end, we instead have to focus on creating a new normal. Business will be different for the foreseeable future - how are you going to react? How will you adjust, adapt, and advance into the new future? There's much to be hopeful about, but there's no avoiding the fact that many things must change. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on...
Marketing your retail business is changing from the goal of driving people into a store to giving customers many options to buy. In this episode Bob Negen explores this shift and how it affects marketing Mothers Day during a pandemic. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/w...
Retail is going to change, that much is inevitable. But what isn't going to change is how important selling is to the success of your store. In fact, it's going to be even MORE important going forward that your selling skills are excellent, because every customer is going to be extremely valuable. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining I...
Even the most positive business person can have a day that goes sideways. Every store owner has customers get under their skin, an employee that disappoints, family members who make you crazy. It's OK. Give yourself a break and feel what you feel. Then use a strategy touted by mindfulness masters... and begin again. Begin again to feel positive and productive. Begin again to believe in serving your customers. Begin again to have fun and feel happy in your store... And when another bad day comes ...
This pandemic has certainly been showing people's true colors, and sometimes these true colors aren't pretty. Today Bob dives into why people are acting the way that they are, and how you can "de-emotionalize" the reactions you're getting. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/comp...
One of the unavoidable aspects of this pandemic is an enormous amount of emotion, from your customers, from your employees, and in yourself. As you start to think about reopening your store, you’ll likely be on the receiving end of some strong emotion. Today Bob talks about how you can communicate effectively with your customers, and why being extra communicative is especially important during this pandemic. We've consolidated all of our coronavirus related content on our website! https://whizba...
As the world moves towards reopening, the concept of an "Emotional Bank Account" is more important than ever. Today Bob talks about how important it is to build a strong emotional connection with your customers, and why doing so will pay off in spades. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.link...
As things start to SLOWLY reopen across the country, there is a retail reckoning on the horizon. Today Bob talks about the “retailers journey” and the new bar that retailers need to hit in order to be successful. He also gives some ideas for how to transition from “Shopkeeper” to “Retail Pro” and finally to “Entrepreneur as an Artist.” We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! ...
At the end of the day, this pandemic is changing the way our world works in ways that we will feel for a very long time. Today Bob talks about the fundamental shift that he sees occurring in the way that independent retailers market their stores, and how good retailers can capitalize on this shift. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining ...
Today Bob talks about how the way we approach a crisis affects our ability to see the opportunities that present themselves at the end of a crisis. He talks through the steps you can take to move forward in this crisis and look for opportunities moving forward. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn:...
This pandemic is challenging us all in new ways, but it also giving us opportunities we've never had. In this episode, Bob talks about how you have a unique opportunity to rebuild your culture and come back stronger than ever. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/whizbang-...
Today Bob talks about the big mistake he made in yesterday's podcast and what he's doing to correct it. He also talks about the importance of the HUSTLE and how the best retailers are hustling during this time. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavi rus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/whizbang-training/ Twitt...
In today's episode, Bob reminds us all that everything is about perspective, even during a pandemic. He goes through three important perspectives to keep in mind while moving forward with your business and your life during these times. We've consolidated all of our coronavirus related content on our website! https://whizbangtraining.com/coronavirus We'd love to connect with you on Social Media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining LinkedIn: www.linkedin.com/company/...
Today Bob builds on yesterdays podcast and talks about why it's so important to get the most out of every customer during this pandemic. He also gives you some ideas for how to give every customer an exceptional experience - even during a quarantine. We've collected all of our coronavirus resources on one page on our website: www.whizbangtraining.com/coronavirus We'd love to connect with you on social media! FB: www.facebook.com/WhizBangTraining Instagram: @whizbangtraining Twitter: @WhizBangTra...
