Putting the Heart Back in Business

Can you afford to put heart into business? In 2022, maybe a better question is – can you afford not to? Over our Experience Ecosystem miniseries, we’ve talked a lot about the practical elements of experience – implementing a new system, bridging gaps between the old one, helping your org understand the value of experience, and more. But when humans are the heart of your business, your business needs heart. Join Shawn Nason and Zack Hamilton as we talk about keeping humans at the heart of your business’ experience, the importance of heart-centered leadership and using human-first principles to connect with your customers on a deeper level. Learn more about your ad choices. Visit megaphone.fm/adchoices