09.13.22 Customer Service Comes to Airlines! / Beware Training Repayment Agreements

The airline industry has been a mess, stretched thin by labor shortages as the travel industry rebounds. Thanks to DOT and public pressure, for the first time in 40 years passengers have a clear guide to their rights when flights are canceled or delayed. Clark walks you through the new DOT - Airline Customer Service Dashboard and what YOU need to do when grounded. Also, a worker warning: Why you need to be cautious when an employer offers you any kind of internal training.

• DOT Airline Dashboard: Segment 1
• Ask Clark: Segment 2
• Training Repayment Agreements: Segment 3
• Ask Clark: Segment 4

Mentioned on the show:

• What America’s 10 Largest Airlines Offer if Your Flight Is Canceled or Delayed
• Google Flights
• File a Consumer Complaint - Department of Transportation
• Air Travel Complaints | US Department of Transportation
• Online travel itinerary and trip planner - TripIt
• Lemonade Insurance Review: How It Works, Coverage Options
• Best Renters Insurance Companies and Ones To Avoid
• Clark's National Travel Deals

Clark.com resources

• Episode transcripts
• Clark.com daily money newsletter
• Consumer Action Center Free Helpline: 636-492-5275

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