The evolving risks and rewards of AI

Regarding GenAI, tech leaders grapple with enterprise readiness, business value, risk, and talent. Shamim Mohammad, Executive Vice President, CIO, and CTO at CarMax, and Greg Simpson, a Zscaler advisor and former CTO of Synchrony Financial, recently shared their insights for securely using AI with Kavitha Mariappan, Zscaler EVP, Customer Experience & Transformation. From creativity amplification to improved customer experience, there are huge gains you can help enable as long as security and governance are front and center.