Ep3 Cognitive Diversity & Inclusion

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Dr Amanda Potter sharing her research on Cognitive Diversity - why it is critical for business and team effectiveness and how it is different from demographic or identity diversity.

In this episode, Amanda is being interviewed by Tim Hepworth.

The Chief Psychology Officer website is now available https://www.thecpo.co.uk/

To contact Amanda via LinkedIn:
linkedin.com/in/amandapotterzircon

To contact Amanda via email:
[email protected]

For more information about the BeTalent Strengths Questionnaire please go to: https://www.betalent.com/product-strengths

Timestamps 

Cognitive Diversity 

• 00:00 – Introduction to Cognitive Diversity 
• 00:49 – What exactly is Cognitive Diversity? 
• 01:03 – Demographic Diversity 
• 01:34 – It’s how we think; its all in your mind 
• 01:41 – Heuristics 101 
• 01:53 – Inside vs. Outside 

Importance of Cognitive Diversity 

• 02:09 – Why are we discussing it? 
• 02:32 – Own your consequences 
• 02:46 – Is inclusion an illusion? 
• 03:25 – Strengths 
• 03:56 – Is strengths the same as motivation? 
• 04:16 – Being meticulous and motivated 
• 05:00 – The application of strengths in organizations 
• 05:26 – They are outstanding & above-average 
• 05:56 – Banks like averages 
• 06:47 – Are strengths part of our personalities? 
• 06:58 – Personality vs. Strengths 
• 07:35 – Why talk about strengths over Cognitive Diversity? 
• 07:58 – Strengths as indicators 
• 08:12 – Benefits of Cognitive Diversity 

It sounds bad, but somehow its all good… 

• 08:32 – The 4 areas of a business that benefit from Cognitive Diversity 
• 09:29 – How do we achieve Cognitive Diversity? 
• 09:40 – Step-by-step guide 
• 10:00 – Accountability & Responsibility 
• 10:17 – Recruitment 
• 11:05 – Celebrate difference 
• 11:21 – Learn from our mistakes 
• 11:52 – Gain Cognitive Diversity, from frustration 
• 12:22 – Demographic or Cognitive Diversity? Why not both! 
• 12:57 – Cognitive Diversity in a Psychologically unsafe environment 
• 13:30 – Loss of Diversity, be more compliant 
• 14:02 – Less likely to learn 
• 14:34 – For your service, good or bad Diversity?... 
• 14:51 – A culture of homogeny 
• 15:14 – Is age a guarantee of success? 

Teams & Cognitive Bias 

• 15:54 – The Recipe for building a diverse team 
• 16:20 – Does personality count? 
• 16:35 –Introverts vs. Extroverts 
• 17:20 – Importance of Diversity 
• 18:13 – Making sense of the world 
• 18:33 – Causes of Shortcuts and Unconscious Bias 
• 18:54 – Trigger happy Amygdala 
• 19:48 – Keep an eye on Bias, but what about Age Bias? 
• 20:04 – Ending a career with less proactivity 
• 20:26 – Beginning a career with a enthusiasm 
• 20:45 – Undermining Cognitive Diversity 
• 20:57 – Profile Matching 
• 21:38 – Ethics of profile matching methodology 

Episodes are available here https://www.thecpo.co.uk/

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