Five Key Questions for Jennifer Abril: Leadership, Transformation, and the Future of Chemicals - Ep. 221 - podcast episode cover

Five Key Questions for Jennifer Abril: Leadership, Transformation, and the Future of Chemicals - Ep. 221

Jun 24, 202517 minEp. 221
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Episode description

Leadership transitions can shape the future of entire industries. With Jennifer Abril stepping into the role of President and CEO at the American Cleaning Institute (ACI), host Victoria Meyer spotlights Jennifer’s unique leadership journey, her approach to driving transformation, and the qualities that make her a strong fit for ACI. Through selected highlights from previous conversations, listeners gain insights into Jennifer’s background in advocacy, coalition building, and the importance of strategic alignment across diverse industry groups. 

The episode unpacks key themes such as the challenges of balancing member needs, the strategic acquisition of industry events, and how trade associations are adapting to dynamic supply chains and shifting market demands. With a look at signs of industry change and priorities for the future, the conversation offers valuable perspective for chemical industry professionals interested in leadership, organizational transformation, and what lies ahead for ACI under Jennifer’s guidance. 

 

Get additional insights on: 

  • Leadership in Transition: Jennifer Abril's move from SOCMA to the American Cleaning Institute 
  • How SOCMA and ACI connect diverse members and shape specialty chemical manufacturing's future. 
  • Jennifer's approach to reinventing trade association value—from reclaiming events to meeting evolving member needs. 
  • Industry responses to localization, reshoring, and policy shifts in building adaptable business models. 
  • Key trends and regulatory impacts chemical professionals should monitor under Jennifer's leadership. 

 

Our job is really to listen, interpret, validate, and then be smart enough to give it back to the industry—as a, ‘we heard you say this, we’ve acted, and now we’re providing you that solution that you didn’t even know how to ask us for, but we heard you.’”  —Jennifer Abril 

00:00 "Five Questions with Jennifer Brill" 


05:27 "Future Insights & Signposts" 


07:07 Unexpected Career Path in Chemistry 


13:20 Industry Insight and Responsive Solutions 


16:01 Rise in Localization and Reshoring Efforts 


17:49 Federal Workforce Transition Challenges 


 

 

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Transcript

"Five Questions with Jennifer Brill"

Welcome to The Chemical Show, the podcast where Chemical means business. I'm your host, Victoria Meyer, bringing you stories and insights from leaders driving innovation and growth across the chemical industry. Each week we explore key trends, real world challenges, and the strategies that make an impact. Let's get started. Welcome back to the Chemical Show where Leaders Talk Business. This is a special remix of the Chemical Show. You may have seen the news recently that Jennifer a Abril.

Currently president and CEO of SOCMA was named the new president and CEO of the American Cleaning Institute. I am super excited for Jennifer and for ACI. In fact, when Melissa Stead the prior leader of ACI announced her departure and that she was moving over to the Consumer Brands Association, I thought, oh my gosh, Jennifer's gonna be a great fit. And as it turns out, the ACI Board think so as well. So, yay.

I'm super excited for Jennifer and for ACI, both SOCMA and ACI are near and dear to my heart. And I know that SOCMA's gonna have some big shoes to fill with Jennifer departing the organization. But I also know that she's gonna be a great fit for ACI and it's exciting to see this happening. So, side note, she's taken over for Melissa Hockstad, who is another amazing leader and one whom I've interviewed twice for the podcast. I'll link to those episodes here.

She's now at the Consumer Brands Association and doing amazing. So good for Melissa. Good for Jennifer Abril. Good for ACI Great all the way around. so this is a classic remix. I've had the opportunity to gen interview Jennifer twice for the chemical show and I am bringing you five questions to help you get to know Jennifer. This is based on prior interviews that I've done with her, that are gonna shine a light on her leadership.

Introduce you to her and maybe give you a glimpse of why she's heading over to ACI, again, I have no insider knowledge. Let me just, state that for the record. And actually once Jennifer's in seat at ACI, I know that she's, gonna be back on the podcast. We're making some plans for end of this year, early next year to bring a fresh podcast, fresh point of view, et cetera. But for now, five questions with Jennifer Abril. question number one. Who is Jennifer Abril?

You guys know that I like to start every episode with an origin story, and Jennifer's first episode in particular was no different. So here we go. Tell us a bit about you. What's your origin story? How did you come to be working in the chemical industry and specifically at trade associations? great question. Thanks for asking. And it's funny because I no expectation that I would be working either for chemical or for trade associations.

It happened to be one of these, stories where you start networking with people and you fall into a role and life takes you on your journey. So, many years ago, early in my career, I was working for a, a lobbyist here in Washington, DC I was in charge of coalition building and, the American Chemistry Council was a big part of several of the coalitions that I ran, and they expanded their international department and that's when I had an opportunity to join them.

And I focused on, product stewardship and public health issues internationally. In some of the, global activities on the regulatory and public health side for a while. So I was there for eight years and then came over to for three, had an opportunity to run the fragrance association, here in North America. And I spent eight years doing that. And then I had an opportunity to come back to SOCMA and uh, it's been a great, homecoming for me. I bet that's neat.

In fact, the, the whole being able to come back into an organization doesn't always happen. So it's nice sometimes to be able to do it, go off, get experience, and then come back and bring those new insights back in. Question number two. next we talk about working with diverse groups as you know. The role of an industry association president and CEO is complex.

They are navigating not just the organization itself, the industry group and its teams of people and the work that it's doing, but also balancing the needs of its various members, companies big and SOCMAll, who may not always have the same. Alignment and expectations. Right. So I find that the industry groups that I've seen across the, the chemical industry do a pretty good job of that. And Jennifer has done a great job of that with SOCMA.

I think we'll see that coming over to ACI as well, which is frankly already a very well aligned organization. But I think it's complex. And so I've, I talked with Jennifer just about that topic, about how do you balance those various needs. Listen in.

Victoria

So I'm gonna turn the conversation here a little bit and let's talk about leadership. Because I think it's unique, to be in a role such as you are as leader of an industry organization where I know you have your staff, but your constituents and your members cover a wide range of companies, very different agendas, and yet you need to create alignment and you've, as you've obviously created alignment, for instance, with your strategic plan. How do you do that?

How do you get alignment across such a diverse organization, of member companies?

Jennifer

It is not easy. It takes a lot of listening. It takes a lot of pulling themes. I think I was fortunate

"Future Insights & Signposts"

to have had the position early in my career. To, be in charge of coalition building because I think I, I honed those skills early and I didn't realize I was building them. What is I think unique about SOCMA is that each company is similarly situated, but we don't have that much direct competition with each other. Right. Because even when you get down to. You might have somebody who has, a reactor that's the size you need or, but somebody else doesn't. Right.

So there's oftentimes just nuances that, make, for very few direct competitors, competitors. as an industry group, we SOCMA staff have to be really, really aware of the themes. So it's our job to listen between the lines and to figure out what is it that we can be doing to support the specialty and chemical manufacturing sector. Specifically know how to ask us for that. So our job is really to listen, interpret, validate, and then be SOCMArt enough to give it back to the industry.

as a, we heard you say this, we've acted, and now we're providing you that solution that you didn't even know how to ask us for, but we heard you.

Victoria

That's interesting, fascinating. It's good consulting skills as well. So

Unexpected Career Path in Chemistry

you've, you've got it in spades.

Question three, we talk about transformation. So I think what's been really fascinating is the transformation that Jennifer has led SOCMA through, to help it become more effective for its members. The story that we're, we talk about that she's sharing is how SOCMA actually went back and acquired. A trade show, acquired a conference because they had stepped away from that and then they realized under her direction what a huge gap that was.

So we talk about the importance of strategy and transformation and this continual evolution, and frankly, the underlying theme of This is also staying in tune with member needs. Here you go. so I know that you've been, you know, since you've been back at SOCMA you've driven some major transformations, including acquiring some other, another trade show, which I don't often hear that happening with trade associations. So what prompted that and what does that do for you?

Yeah, another great question. So one of the things that I think, I didn't appreciate the first time that I worked at SOCMA was how vital, SOCMA's role was to being that connector for the industry so that contract manufacturers and especially chemical manufacturers could really be able to find clients. We were not really aware at the time as a staff of how vital our contribution was.

For 20 years, we ran a massive trade show called Informex, and honestly, it got to be all consuming as a project for the association. And we had an opportunity to sell it, and for a number of reasons it made sense at the time. But what we found was that that left a very big hole in our value proposition and also how we interacted with the industry. Took us a long time to realize that because.

The, the group we sold it to, which is a conference organizer, had turned the, the focus of the show into more of a pharmaceutical type lifecycle. They, they put together some different, smaller trade shows that they bought and kind of formed it into what is now CPHI, north America. But that really changed the focus of Informex and. Still a loose affiliation with it. It really wasn't satisfying the primary, membership of the association.

So there were a number of different opportunities, but really what we realized was that we were standing on the sidelines where the industry was asking us to be part again, of the commercial lifeblood of helping people find each other. Once we did some research and validated that as. A primary value proposition. It changed everything. Once we started bringing back the idea of how we could help make matches industry, that's where I think we've found our stride again.

We've always been very strong on advocacy, as I mentioned. You know, that's, that was the reason that we started was government affairs or government interaction. that's always been a strength for us. But there's nobody else in the industry that really holds the place that SOCMA has held in facilitating commercial connectivity in such a way where we can be objectively helpful. But you know, we can really lean into the trust that the industry has with us and try to make sure that we, we help.

Find that business partner, that's the needle in the haystack that's gonna make the projects. All right. Question number four. I tied around supply chain and strategy and listening. and Jennifer talks about the theme for the SOCMA show that occurred earlier this year. And how that came about, but also how they've identified the key priorities for the organization and its members.

And I think this just goes to show, the importance of this connectivity of the leader of the group and its member companies.

MIC2

for the first time, we've actually, rallied around a theme for this year.

Victoria

Oh, okay.

MIC2

Usually trade shows don't carry themes, but we're trying to inject a lot of what SOCMA does into this event as well, so that we can make it more additive and value added. And so, the theme that we chose, and it is, uh, appropriate, is adapting supply chains for a changing world.

Victoria

Mmm.

MIC2

then we had three different sub themes underneath. One was around trying to understand new innovations and how is AI driving those. Another one is around policy changes. A lot of those

Victoria

Yeah, a lot of those.

MIC2

And the third one is about regionalization, localization, what are the changing dynamics there? All of those things are top of mind and it turned out to be really on target.

Victoria

And I think that piece around localization is so critical. And it ties to that chain story, because I think as across the chemical industry, as supply chains have gotten more expensive, have gotten longer, we've got all the uncertainties around what the tariff picture is, that creating resilient local supply chains, business opportunities becomes really critical.

MIC2

Absolutely. So one of the things that we have been tracking for the last few years is asking what part of your new inquiries or existing inquiries do you believe have to do with on shoring or reshoring efforts? And it's been really interesting because we haven't had we've had anecdotal data, but we just did a survey going into this conference and asked again. The theme is very heavy on intentionality around localization.

I know the last time we asked about this, there were some anecdotes that said, I think I'm getting new projects because of localization, but it might be that they just aren't. My customers aren't telling me that's the driver. It might be a new project that in other years they might have shopped it to other geographies, but maybe they're shopping it inside of North America now first.

Industry Insight and Responsive Solutions

But this year, when we asked again, we saw a jump in more purposeful localization. And that has a lot to do with this changing supply chain and all the global dynamics that are happening.

Victoria

Absolutely. And I think what's been interesting as well is when you look at the global chemical market, the U. S. continues to be a bright spot, in terms of innovation and growth. But I think you know what you talk about this intentionality of on shoring and reshoring and localization is a reflection of a global dynamic shift in chemical manufacturing

MIC2

That's exactly right. So we were looking at, you know, we're looking at a changing world, right?

question number five, which is around signposts for the future. So I, I always love to look and see, so what should we be looking for? This question comes from the interview we did in February, 2025. And as you guys know. Man, this has been a bit of a tumultuous year, right? A lot of twists and turns. Gosh, the whole play with Terrace was not yet visible.

But I think kind of thinking about what are those signposts for the future, what we were looking at in February is not actually so different from what we're looking at here in June and as we go forward. So listen in.

Victoria

So Jennifer, this has been great. If there were things that you would tell people to, you know, keep your eye on, because these are signed posts for the year and signed posts as we go forward, what would they be?

MIC2

Yeah, so I think we need to really understand the federal workforce, right? Paying attention to what happens after this initial surge of activities through executive orders, all of what Elon Musk has been, effectuating right now, and some of the cabinet members are not in place yet. So then how do you transition from the White House led, initiatives into the agencies? So I think there's a bumpy part that's going to happen there.

We're going to need to wait and see what happens, and then we're going to have to do a lot of proactive, supportive messaging to the administration on how we're going to help. And we are going to help with these aims. We are in a good

Victoria

Absolutely.

Well, that's it. Five questions with Jennifer Abril. I hope you've enjoyed today's episode. And it's given you a glimpse of her. If you're a long time listener, you've heard some of these stories, but maybe not in this way. And if you are new to the Chemical Show, well hit the subscribe button 'cause I want you to stick around and. Stay and subscribe and

Rise in Localization and Reshoring Efforts

follow. Um, and I hope this gives you some insights to Jennifer Abril, and her role at SOCMA. And I guess we can only project how she's gonna take that forward to ACI. But congrats, Jennifer. Congrats ACI. And to everyone here, thanks for listening. Keep listening, keep following, keep sharing, and we will talk with you again soon.

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