Renovating Player Development: Cocktails at the Tangiers

In this recent interview, Nick Ippolito, Player Development Mentor AKA “The Host Whisperer,” discusses with Trio360 and URComped CEO, Craig Shacklett, how he transforms the culture of player development (“PD”) in casinos by analyzing the current structure, finding areas of value to grow, and determining activities to cut off.

Topics Discussed:
– Nick Ippolitos’ 60-90 day training
– Other departments learning PD
– Player Development targeting strategies
– What needs to change in PD

Watch the interview here: https://trio360.vip/renovating-player-development-cocktails-at-the-tangiers-nick-ippolito-interview-video/