The Casino Business Podcast - podcast cover

The Casino Business Podcast

Craig Shackletttrio360.vip
Join URComped and TRIO360 CEO, Craig Shacklett, as he speaks with industry experts on the latest news, trends, and tips every casino executive should know.

Episodes

Sports Betting, Gaming Technology, and Casino Industry Growth

URComped CEO, Craig Shacklett, sits with SCCG Management's founder and owner, Stephen Crystal, to discuss his growing history of involvement in the casino industry, current gaming technology investments, and Betfred Sports betting!

Jul 17, 202022 min

Where does the cash go when the casino closes?

URComped CEO, Craig Shacklett, interviews Casino CashTrac's Cheif Revenue Officer, Wanor Franca, to learn more about what happened to cash when the casinos shut down, what were the early effects of reopening the casino, how Casino CashTrac software forecasts where money needs to go, and what casinos are going to handle less employees.

Jul 16, 202025 min

Derek Stevens free flight promo goes viral

URComped CEO, Craig Shacklett, interviews Derek Stevens to here about his Free Flight Promotion, learn his history in gaining ownership of Golden Gate and The D, as well as updates on his brand new Downtown Las Vegas Project, Circa Resort and Casino!

Jun 29, 202019 min

Hard Rock Hotel and Casino Lake Tahoe reopens 2020

URComped CEO, Craig Shacklett, interviews Hard Rock Lake Tahoe's Executive Director of Casino Marketing, Eric Barbaro, to discuss the reopening of Hard Rock Casino Lake Tahoe, what changes they're implementing due to the pandemic, and what makes Hard Rock Lake Tahoe special.

Jun 17, 202016 min

Viejas Casino and Resort reopening 2020

URComped CEO, Craig Shacklett interviews Viejas Casino and Resort's VP of Player Development, Kacie Martin. Topics discussed include what precautionary measures are Viejas implementing for COVID-19, what casino games are at Viejas Casino and Resort, and what is it about Viejas that appeals to players.

Jun 05, 202012 min

What makes a great Casino Host

URComped CEO, Craig Shacklett, and Casino Host Trainer, Nick Ippolito dive deeper into what it takes to be a successful Casino Host. Player development, incremental revenue strategies, and qualities that Casino Executives should look for in their Casino Hosts are just a few of the topics discussed with “The Host Whisperer.”

May 28, 202053 min

How Casino Employment is Changing

Throughout the COVID-19 period, industries across the board have decreased their employment. URComped CEO, Craig Shacklett, interviews Bristol Associates President, Ben Farber, to learn more about how Bristol Associates assists with Casino Employment. Effects from COVID-19 on employment, what casinos are doing with employment in order to follow the market trends, and what casinos should do for a strong recovery are just a few of the topics discussed.

May 14, 202021 min

Bring on the Virtual Casino Experience!

Goldfire Studio's newest game, Casino RPG, is not your average online casino game. It’s a NEW virtual casino experience. Not only can users play their favorite casino games, but can also interact with other players! URComped CEO, interviews Goldfire Studios CEO and founder, James Simpson to learn all about this NEW virtual casino experience.

May 13, 202014 min

MSC's Voyagers Club Casino Program

Craig Shacklett, URComped CEO, interviews MSC's Casino and Business Development Manager , Neil Gumbs, to learn more about MSC's casino program. How do comps and certificates work, waived fees, status match, and incentives to rebook are a few of the topics discussed within this interview

May 12, 202025 min

How Gamblit Gaming's Games differ from other slot machines

Craig Shacklett, URComped CEO, sits with Gamblit Gaming's VP of Business Development, Marcus Yoder, to discuss how Gamblit Gaming got started, how they got their games to the casino floor, and how their games are different from other slot machines.

Apr 23, 202018 min

Casino Cash Trac Interview-New Casino Auditing Software

Craig Shacklett, URComped CEO, interviews Wanor Franca from Casino Cash Trac to learn more about new software for casino auditing. This interview takes viewers behind the scenes on what happens to money once it leaves a player's wallet.

Apr 10, 202028 min

Royal Caribbean's Club Royale Tier Benefits extended!

Craig Shacklett, URComped CEO, interviews Royal Caribbean's Casino Alliance Manager, Jon Wamba to get insight on Royal Caribbean announced today that their Club Royale Tier Program's Benefits have been extended due to the cruise suspension.

Apr 08, 20206 min

Vol 8- Casino Comp Questions with Craig

Check out our this volume where we answer questions including: - Why does NCL (Norwegian Cruise Lines) Casinos at Sea Charge admins fees? - Will URComped automatically try to upgrade my onboard cruise certificate? -Can you choose your cabin through URComped? and more!

Sep 23, 201916 min

URComped Visits Mercy Ships

Craig Shacklett, URComped CEO, sits with Russ Holmes, Director of Corporate Partnerships, to learn more about Mercy Ships! Learn more and engage with Mercy Ships: http://www.mercyships.org/URComped Read More: https://urcomped.com/blog/details/1056536/mercy-ships/

Jun 26, 201918 min

Hippodrome London Casino Interview

Craig Shacklett, URComped CEO, sits down with Casey Cohen, Hippodrome Casino in London CMO. They discuss: - Cohen's growth in the Casino Industry - Hippodrome Entertainment (Magic Mike) - Casino Owner's brand in the industry - Steve Wynn. Simon Thomas. Trump. Binion. Derick Stevens - How casinos bring in new customers - How casinos determine what a player gets. - Casino Marketing Growth Path - What Casino Whales or Huge Players can get away with - UK Casinos vs. American Casinos...

Jun 07, 201950 min

Caesars News, Atlantic City, Casino Car Giveaways and More!

Darryl McEwen, Seven Stars Insider and Mr. AC Casino, and Craig Shacklett, URComped CEO, discuss Caesars News and MORE! Topics -Casino Airfare Credit Promotion through Caesars Rewards -Atlantic City Casino Car Giveaways -Casino Upgrades For more info go to www.sevenstarsinsider.com

May 28, 20199 min

How to Maximize your Casino Comps/ Offers- Game Show

The URComped team play "How to Maximize your Comps" and Craig, URComped CEO, discusses helpful tips and tricks to use while playing in the casino to get the best offers and bang for your buck!

Mar 21, 201917 min

Caesars Rewards New Tier Credit System

Craig Shacklett, URComped CEO, talks with Darryl McEwen, the Seven Stars Insider and Mr. AC Casino, about Caesars Rewards- Caesars new credit system, how to hit different status levels, insider tips, and Las Vegas during the super bowl. They also discuss the new ownership of Oceans Casino Resort in Atlantic City and the new upcoming cruise with URComped.

Feb 18, 201933 min

Why Las Vegas is still ranked #1 Most Sinful City in America

During a Recent WalletHub Study Las Vegas charted #1 for America's most Sinful City. Dr. David Schwartz explains the methodology behind the study and what categories came in to play. Other than the "all you can eat buffet of sins " Vegas offers, there are some exciting new things to keep watch for!

Dec 12, 201816 min

The Future of Cash in Casinos

No more leaving the table because you run out of cash! The Casino industry is growing rapidly and new, innovative technology is tagging right along to help change the casino experience. Lock Trust's VP of Casino Cash Services, Andrew Spalding, shows us the Future of Cash in Casinos- The Mobile Casino ATM. Table players may never have to walk to the casino ATM again.

Dec 12, 201834 min

"Las Vegas Casinos are Worried the Worst is Yet to Come"- Dr. David Schwartz explains

Dr. David Schwartz, Center for Gaming UNLV, goes in depth about his Forbes article, "Las Vegas Casinos are Worried the Worst is Yet to Come," which discusses the decrease in Nevada Gaming numbers. Craig Shacklett, CEO of URComped, questions and listens as this expert discusses.. 1. What happened on the Strip during September and why 2. Quarter 3 earnings influences 3. Appetite for retail gambling vs high rolling 4. Caesars palace leadership

Nov 08, 201815 min

Seven Stars Insider Darryl McEwen on Caesars, Cruising, and more

Darryl McEwen speaks with Craig Shacklett, CEO of URComped, on a variety of topics, including: His favorite Caesars properties His thoughts on the Cruise experience vs. Land-based casinos Legalized sports betting, new entrants in the Atlantic City market and More!!

Nov 05, 201839 min
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