EP246 How to take feedback from your customers

Welcome back to “I’m a Millionaire! So Now What?”. You’ve found us in the midst of our Value Builder Masterclass for entrepreneurs looking to make a cash-exit from their business in 5-10 years. 

I sat down with Louise Motuzas, Co-founder of Thrive Business consulting, and an accredited exit planner to explore the drivers of building value in your business. 

On the docket today is the vital topic of customer satisfaction. Louise and I chat about:

📝 The importance of asking your customer for feedback about your business and using your customers’ words

📝How customer satisfaction relates to the value of your business in the Value Builder System

📝 How to recover and handle any poor feedback that comes your way 

There’s so much more to the podcast. Have a listen! 🎧

If you haven't heard the rest of our episodes in this Masterclass, please go back and find the series beginning at Episode 240. This series is worth your time if you are looking to make an intentional exit from your business when you are ready.

Ps: If you like what you’ve heard here, please consider leaving me a 5-star review. Thank you!