304: YH Professional Follow Up
Apr 19, 2018•38 min
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Episode description
Professional Follow-Up has 2 categories of failure:
1)You don't follow up/ i.e., you quit. 2)You follow-up in the wrong way
The professional will always remain professional. The customer should always feel good at the end of your call. Here are 5 rules to remember:
Always be Professional Always Make Them Feel Good Always Agree Always Offer Another Service Always Use a Tag
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