Show 64 - Does the Insurance industry care enough about CX?
Mar 21, 2018•37 min
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Episode description
Russell Goldsmith is joined by Martin Hill-Wilson, Founder of Brainfood Consulting, Alistair Burton, an expert in Interaction Analytics at Genesys, and Sharon O’Dea, Co-founder of Lithos Partners to discuss the topic of Customer Experience within the Insurance Industry.
This episode was produced in partnership with Genesys.
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