Effective leaders do more than manage performance: They inspire. They innovate. They listen, and they go out of their way to help their team members succeed. To learn more about modern leadership, we spoke with Laura Smith Dunaief, an experienced learning leader and an instructor for Training Industry’s continuing professional development programs, and Mark Herschberg, a chief technical officer, professor and author of “The Career Toolkit, Essential Skills for Success That No One Taught You.”...
Mar 29, 2021•46 min•Season 1Ep. 39
2020 accelerated the adoption of virtual meeting and collaboration tools, as companies looked to keep their employees connected and engaged as they worked remotely during the coronavirus pandemic. It’s also become clear that remote work and learning are here to stay. We spoke with Matt Giegerich, chief executive officer of The Inception Company, and Shaun Urban, president of The Inception Company, for expert insights on engaging virtual learners in 2021 and beyond. Listen to this new episode, sp...
Mar 08, 2021•33 min
Learning and development (L&D) leaders worldwide are finding new and innovative ways to immerse their learners in training that drives business results. To learn more about experiential learning, we spoke with Meghan Castillo principal learning experience designer at HubSpot, and Hasti Mehta, learning and development operations specialist at HubSpot. Listen now to learn more on: Creating immersive training experiences in a virtual environment. Leveraging experiential learning for increased learn...
Feb 22, 2021•30 min•Season 4Ep. 38
As we recorded this episode in January 2021, the future of work has perhaps never been more uncertain. The coronavirus pandemic has shifted both how many businesses operate and how many employees do their job. To learn more about what the future workforce will look like, and training’s role in developing it, we spoke with Keith Keating, senior director and global learning strategist at GP Strategies. Listen to this new episode, sponsored by GP Strategies, to learn more on: How COVID-19 has impac...
Feb 15, 2021•28 min
The measurement challenge is a common one in the training industry. While we know that L&D plays a key role in helping organizations reach their goals, learning leaders have long struggled to prove the business impact of training. To learn more and uncover the secrets behind effective training measurement and evaluation, we spoke with Asha Pandey, founder and chief learning strategist at EI Design. Listen to this episode, sponsored by EI Design, to learn more on: Common oversights learning leade...
Feb 03, 2021•30 min
2020 was a whirlwind. L&D was hard at work helping organizations navigate the coronavirus’ impact on businesses across industries, whether by rolling out a new health and safety course or shifting in-person programs online. As we begin a new year, we spoke with Tiffany Poeppelman, director of LinkedIn’s business leadership program, and Amy Contreras, head of L&D at Uber Freight, to reflect on the learning trends we saw in 2020 and what to expect in 2021. Listen now to learn more on: The rise of ...
Jan 25, 2021•39 min•Ep. 37
2020 has been a year marked by change, with the coronavirus pandemic disrupting both our personal and professional lives. To keep pace, organizations have had to shift many business operations on the fly, and learning leaders have proved paramount in helping them do so. To learn more about learning and development (L&D)’s role in change management, we spoke with Loren Sanders, enterprise manager of L&D at CVS Health, and Scott Nutter, who retired last month after working with Delta Airlines for ...
Dec 28, 2020•28 min•Ep. 36
With the rise of online collaboration tools, video meeting platforms and even mobile coaching apps, it’s safe to say that the future of work is digital. To learn more about digital leadership, we’re speaking with Anja Emonds expert research manager at CrossKnowledge.
Dec 18, 2020•30 min
The learning and development (L&D) field moves at a fast pace, as societal shifts and emerging technologies continue to impact the business of learning. In honor of Training Industry’s 15-year anniversary, we spoke with Ken Taylor, president and editor-in-chief at Training Industry, to reflect on what’s changed over the last decade and a half and what to expect in the future of the corporate training.
Nov 30, 2020•25 min•Ep. 35
While remote work has its perks, including increased flexibility during such a turbulent time, L&D must ensure leaders have the tools they need to set their remote employees, and their organizations, up for success. We spoke with Sergey Gorbatov and Angela Lane, human performance thought leaders and co-authors of “Fair Talk: Three Steps to Powerful Feedback,” to learn more about giving feedback in a remote workplace.
Nov 30, 2020•30 min•Season 3Ep. 34
Our recently launched research report, “What Makes a Training Organization Great?”, identifies strategic alignment as the most important process capability. With that in mind, today, we spoke with Maggie Redling, manager of learning and development at AvidXchange, Inc., and Coleman Williams, senior manager of human resources and talent operations at AvidXchange, Inc., to learn more about strategic alignment.
Sep 28, 2020•39 min•Season 3Ep. 33
Many businesses are still operating with a remote workforce due to COVID-19, and the sales force is no different. To learn how virtual sales training and coaching can set remote salespeople up for success, we spoke with Mark Magnacca, co-founder and president of Allego.
Sep 23, 2020•35 min
Design thinking is all the rage in the training industry lately, as it can help training managers improve learning solutions and make a greater impact. To learn more about how training managers can develop a design mindset — and leverage it for more effective and innovative training solutions — we spoke with Danny Seals, director of design and experience at GP Strategies.
Sep 21, 2020•26 min
Leadership can make or break organizational success. In a crisis, this is even more true. Companies need leaders who can guide them through these turbulent times and into the future. To learn more about leading during a crisis, we spoke with Maureen Metcalf, chief executive officer of the Innovative Leadership Institute and host of the podcast “Innovative Leadership, Co-Creating Our Future.” Listen now to learn more on: Best practices for effective crisis leadership training. The skills leaders ...
Sep 17, 2020•31 min•Season 3Ep. 32
On-the-job coaching has become a popular topic across the learning and development field and business at large. But what does effective on-the-job coaching look like? And what does training have to do with it? To find out, we spoke with Ronda Bowman, global learning and development leader with HPE Financial Services, and Carolon Donnally, an executive coach with the Internal Revenue Service.
Aug 24, 2020•35 min
As we recorded this episode, the coronavirus pandemic was impacting nearly all industries — and employees. To find out how learning and development (L&D) can support employee wellness and well-being, we spoke with Celeste Headlee, award-winning journalist, speaker, and bestselling author of “We Need to Talk: How to Have Conversations That Matter” and “Do Nothing: How to Break Away from Overworking, Overdoing, and Underliving.”
Jul 27, 2020•23 min•Season 3Ep. 30
The murders of Ahmaud Arbery, George Floyd and Breonna Taylor sparked outrage over the systemic racism Black people continue to face in their daily lives and has brought racial injustice to the forefront of conversations among individuals, communities and organizations. To learn more about what learning and development (L&D) leaders can do to help eliminate racism in the workplace, we spoke with Dr. Theresa Horne and Dr. Russell Robinson, senior training professionals at government agencies, and...
Jul 01, 2020•58 min•Season 3Ep. 29
When we recorded this episode in April 2020, many, if not most, organizations had implemented remote work policies in light of the coronavirus pandemic. As a result, many training managers were working to convert their in-person courses and programs into virtual training. Cindy Huggett, a consultant, facilitator and author of several books on virtual training, and Heather Schultes, CPTM, the director of global training at TransPerfect, share tips on making this transition ....
May 11, 2020•23 min
For an organization to be truly inclusive, supporting all employees and becoming more supportive and effective, leaders must have certain traits and skills.
Mar 30, 2020•43 min•Season 3Ep. 27
Forget everything you know about virtual meetings . Imagine being able to engage with others, from anywhere across the globe, just like you would if you were sitting across the room from them. New technologies can make this happen.
Mar 24, 2020•23 min
To learn more about what makes an effective performance review, what doesn’t, and how to train managers on giving performance reviews, we’re here with Roberta Matuson, president of Matuson Consulting, and Jared Narlock, MPA, SHRM-SCP, a talent development and engagement consultant for Nemours Children’s Health System.
Feb 25, 2020•34 min•Season 3Ep. 26
As we enter the 2020s, it’s a good time to consider what the future of work looks like — and to make sure it brings equal opportunity to everyone.
Jan 27, 2020•36 min•Season 3Ep. 7
Developing a global training program that has the power to improve business results presents a new set of challenges for learning leaders.
Dec 30, 2019•37 min•Season 2Ep. 24
Learning technologies have continued to evolve across the learning and development field. Effectively managing these technologies can be a challenge.
Nov 25, 2019•18 min•Season 2Ep. 23
More and more, we hear that soft skills are the key to success even, or maybe especially, in an increasingly automated world. But what do we mean when we say soft skills, and why are they the key to success? How do you know if your organization has a workforce with strong soft skills, and how can you develop them in your employees? In this episode of The Business of Learning , Shelley Osborne, head of learning and development at Udemy, and G. Riley Mills, co-founder and chief operating officer o...
Oct 28, 2019•38 min•Season 23Ep. 7
In this episode of The Business of Learning, Melissa White, director of business operations at The Kool Source, and Nina Redding, senior learning resource consultant at Alberta Motor Association, share their insights on
Sep 30, 2019•26 min•Season 2Ep. 21
One of the most well-known and popular models in L&D is 70-20-10. Recent research by Training Industry updated the model to the 55-25-20 model and reinforced the importance of social interactions and collaborations as a part of an employee’s learning experience. How can you balance the benefits of social learning with the need to have content appropriately vetted and curated? To answer this question, we spoke with Lauren Harris, CPTM, of the University of Colorado Boulder and Juliana Stancampian...
Aug 26, 2019•34 min•Season 2Ep. 20
Training Industry research has found that one of the biggest challenges facing learning leaders is measuring the effectiveness of their training. On this episode of The Business of Learning, Kevin M. Yates discusses this challenge and shares tips.
Jul 29, 2019•33 min•Season 2Ep. 19
Safety training experts Bridgette Wilder (City of Memphis) and Fred Stawitz share their tips on making safety training engaging, the role of training in risk management and mitigation, and emerging technologies such as VR/AR and artificial intelligence.
Jun 24, 2019•37 min•Season 2Ep. 18
Dr. Kristal Walker, CPTM, director of organizational development at Guitar Center, and Alycia Angle, senior talent management consultant at Ochsner Health System, share their career journeys so far, with takeaways for training professionals.
May 24, 2019•28 min•Season 2Ep. 17
