The Bottom Line - podcast cover

The Bottom Line

BBC Radio 4www.bbc.co.uk

The definitive business podcast from the BBC.

Each week, the BBC's Evan Davis is joined by bosses, entrepreneurs and industry experts, to lift the lid on how their businesses work, and what it’s like to be in charge. 

They discuss a big issue, a big challenge, or a big question facing their industry.

From managing AI to managing millennials, from supermarkets to supercharging a new product.

And our guests will share their stories of success and failure along the way.  

Podcasts are published every Thursday. And as well as being a podcast, we are also available every Thursday afternoon and Tuesday evening on BBC Radio 4. 

You can now also listen to The Bottom Line on a smart speaker. If you want to listen, just say "Ask BBC Sounds to play The Bottom Line”. It works on most smart speakers.

The Bottom Line has published a spin off series - Decisions That Made Me - where Evan asks entrepreneurs and business leaders about the most crucial moments in their lives and careers. You can watch these episodes here: https://t.ly/oJ8lW.

Got a question or a comment? Get in touch with Evan and the team on email at [email protected].

The Bottom Line is produced in partnership with The Open University and is an EcoAudio certified production.

Episodes

Excess Profits, Windfall Taxes and Incentives

Is it right that businesses making what look like windfall profits pay windfall taxes? And do the recent announcements from the government to lower taxes in general lead to economic growth? Evan Davis and guests discuss. GUESTS Irem Guceri, Associate Professor Economics and Public Policy, Blavatnik School of Government, Oxford Professor Michael Jacobs, Professor of Political Economy, Sheffield University Charlie Mullins, Businessman and Founder, Pimlico Plumbers Dan Neidle, Founder, Tax Policy A...

Sep 29, 202229 min

Little Boxes?

The government target for building houses in the UK is 300,000 a year, but over the past few years only around 60 per cent of that number have been constructed. The sector faces many challenges; labour and skills shortages and rapidly rising prices for raw materials, not to mention uneven planning laws and green building commitments. Are they building the homes the country needs and where it needs them? Evan Davis and guests discuss. GUESTS Ben Dimson, Partner, Property Sector, McKinsey Peter Tr...

Jul 28, 202230 min

Russian Exodus

Hundreds of western businesses have decided to stop operating in Russia as a result of the invasion of Ukraine. But what does leaving Russia actually mean in practical terms – how do you go about it and who bears the cost? Can you end up hurting your own company and your Russian workers more than the Russian state? Evan Davis debates with his guests, one of whom leads a global automotive dealer that has just sold its business in Russia to its local managers. GUESTS: James Alexander, Chief Execut...

Jul 21, 202228 min

Woke or Broke?

From Disney to the Halifax bank, companies are increasingly willing to take a stance on everything. But what is driving this trend and will it continue? Ultimately isn't it the job of a business to make money for its shareholders and not get involved in politics and contentious social issues? Evan Davis and guests discuss. GUESTS Nina Bhatia, Executive Director, Strategy and Commercial Development, John Lewis Partnership Ian Leslie, Journalist and Author of 'Conflicted' Becky Willan, CEO and Co-...

Jul 14, 202229 min

'Sorry, all our agents are busy right now'

Why does it seem so hard to contact a business these days? It's almost like they deliberately hide their phone numbers from us. When we do manage to ring, they often make us sit through an endless list of 'caller options' before allowing us to speaking to anyone. Are they deliberately trying to dissuade us from getting in touch or are we expecting too much too soon from customer services? Evan Davis speak to the people managing our calls. Guests: Leigh Hopwood: Chief Executive of the Call Centre...

Jul 07, 202229 min

Employment Tribunals

What to expect when a workplace dispute ends up in court. Thousands of people lodge grievances relating to their jobs directly with their employers, and that's often where they remain. But if you think you have been unfairly dismissed, or suffered unfair discrimination on the grounds of sex, race of age, the case may end up at an employment tribunal. Dramatic cases - complete with lurid accusations and sometimes huge payouts - are regularly reported on by the media. Evan Davis asks his expert gu...

Jun 30, 202228 min

How to run a petrol station

As petrol and diesel prices hit record highs, Evan Davis looks at the economics of running a petrol station. There's an allegation motorists are being ripped off at the pumps. However, the actual amount of profit some forecourts make from selling fuel may come as a surprise. Guests: Kirsty Waddingham, RKW Plumbing David Charman, Parkfoot Garages James Lowman, Association of Convenience Stores David Fyfe, Argus Media Producer: Nick Holland Sound: Neil Churchill and Rod Farquhar Production Coordin...

Jun 23, 202229 min

Online Reviews

Can we trust the wisdom of the crowd on online review platforms? Evan Davis and guests discuss how businesses can harness this knowledge to their advantage and how they can deal with bad reviews. And how do the platforms that consumers look to for assurance ensure that we're reading the truth? Plus stories of chip shops, splashing in puddles and the mysterious "review farms"... Guests: Anoop Joshi, VP Legal and Platform Integrity, Trustpilot Melissa Norton, Commercial Director, Muddy Puddles Pro...

Jun 16, 202228 min

The price of bread

The 'crust' of living: Evan Davis looks at the spiralling costs of baking a loaf of bread. On top of rising energy bills the industry is having to keep up with huge increases in the price of wheat. In this episode a farmer, a miller and a baker explain how they're trying to make ends meet. Guests: Sarah Bell, Wheat Farmer and Grain Consultant. Julius Deane, Wheat Director at Carrs Flour Mills Ltd Mike Roberts, Deputy Chairman of Roberts Bakery Producer: Nick Holland Sound: Rod Farquhar Productio...

Jun 09, 202228 min

Business and Energy

How will soaring energy costs affect UK corporations? Prices are spiking, not least because of the war in Ukraine. Energy is essential for everything from heating offices to transportation to manufacturing, so what happens when it just becomes too expensive? Evan Davis and guests discuss the current energy crisis and ask how long is it likely to last and what we can do to reduce the vulnerability of our businesses. GUESTS Michael Lewis, Eon Energy Natalie Quail, Founder Smiletime Tina McKenzie, ...

Mar 24, 202229 min

Levelling Up

Evan Davis and guests examine the prospects for business in this government priority for increasing economic activity beyond the Southeast of England. How important is political devolution? Or are practical changes, like transport links and skills education more significant? Guests: Andrew Carter, chief executive, Centre for Cities Akash Paun, senior fellow at the Institute for Government Steve Cole, maritime business improvement director for BAE Systems Lucy Winskell, chair of the North-East En...

Mar 17, 202229 min

Changing China

How will shifts in China's economic policies affect global commerce? The nation is the world's second-biggest economy and it's been the centre of globalised manufacturing for over three decades. But after a global pandemic, an energy crisis and now war in Ukraine, is this going to change? Already, President Xi Jinping has plans to move away from the reliance on global trade towards expanding domestic consumption, alongside targets for encouraging innovation in technology and artificial intellige...

Mar 10, 202229 min

Russia and the global economy

What will the consequences of the invasion of Ukraine be for the world's economy - and for us? From the effects on the energy markets to the tough sanctions regime, we can already see ripple effects across Europe and the rest of the globe, at a time when the world's economy is still in a febrile post-Covid state. Evan Davis and guests discuss the likely and immediate picture for business, growth and incomes. Guests: Duncan Weldon, economist and author of the Value Added newsletter on Substack. A...

Mar 03, 202229 min

Buy Now, Pay Later

What's behind the explosion in popularity of Klarna and its competitors? Most of us have found ourselves wanting something that we can’t quite afford. If you’re low on funds and waiting for money to come in, there are a multitude of borrowing options, from overdrafts and loans to credit cards. A new option that is expanding fast is the Buy Now Pay Later model, where customers have the option to pay back money for their purchases and there’s no interest charges - provided the debts are cleared on...

Feb 24, 202229 min

Alcohol-free drinks

Like alcohol, but don't want to drink? For the "sober-curious" consumer there's a range of low-alcohol alternatives on the market from gins and spirits to beers and craft lagers. But are they as good as the real thing? What is the social purpose of these substitute drinks? And why do they tend to have similar prices to their alcoholic rivals - even though they are taxed at a far lower rate? Evan Davis and guests explore the expansion of the low-alcohol market, the rising demand for luxury alcoho...

Feb 17, 202228 min

The Price Shock

Prices are rising - but are we heading into an unprecedented economic period? So far, wages haven't yet followed. How different is what's going on now from the conventional boom and bust cycle? Evan Davis and guests discuss. Guests: Dr Jennifer Smith, Associate Professor of Economics, Warwick University Professor Michael McMahon, Oxford University Sonali Punhani, UK Chief Economist at Credit Suisse Producer: Julie Ball Production Coordinators: Sophie Hill and Siobhan Reed Sound: Rod Farquhar Edi...

Feb 10, 202229 min

Your childhood in the workplace

Psychotherapist Naomi Shragai talks to Evan Davis about how our emotional baggage can harm our work life.. She advises businesses and employees on how to recognise our deeper personal impulses, which often stem from our childhoods. Her book 'The Man Who Mistook his Job for His Life' catalogues phenomena like narcissism, fear of rejection and imposter syndrome, Naomi tells us how to recognise these powerful forces, and what we can do about them. Producer: Julie Ball Studio Manager: Neil Churchill...

Feb 03, 202229 min

Conflict at Work

Evan Davis and guests discuss how best to resolve disputes between colleagues - both making the best of it and avoiding the worst. Despite our best efforts, conflict never disappears – it’s always there, when humans gather. In the office, it can be start with something as trivial as a coffee cup left on a colleague's desk. And from there, it can spiral into a situation where people are unwilling to work with each other, or even suffer mental ill health as result. Three experts give advice on how...

Nov 18, 202128 min

Class in the workplace

How can companies create a level playing field for applicants and employees from lower socio-economic backgrounds? Evan Davis and guests discuss the sometimes invisible barriers and assumptions which exclude some from getting jobs or getting promoted. Many believe that the job interview format tends to favour the social skills of those from the middle and upper middle classes. Diversity schemes help - but there are questions about whether they go far enough. Is this the final taboo when it comes...

Nov 11, 202128 min

The Lottery Business

The National Lottery contract is up for grabs. While the results aren't scheduled to be announced until early 2022, the bids are in and being considered - and across the industry it seems that this is the closest competition yet with four major players in the running. How do lotteries, large and small, operate? And what obligations does the industry have towards customers who might be vulnerable? Evan Davis speaks to Camelot, who have been running The National Lottery since its inception 27 year...

Nov 04, 202129 min

The Quick Commerce Economy

Evan Davis looks at the expanding world of ultrafast home delivery. App-based firms like Getir promise to get a grocery order to your home in just 10 minutes. During the pandemic demand for such services skyrocketed. As new companies enter the market, is Q-commerce economically sustainable - or will there be a brutal shake-out? Evan speaks to players in this rapidly growing sector - and to a critic of it. GUESTS Turancan Salur, general manager, Getir UK Christa Bloom-Burrows, co-founder, Biff's ...

Oct 28, 202129 min

Carbon Capture

Can carbon capture save the planet - and make money? The government has announced millions of pounds of funding to support the UK's emerging carbon capture industry. How will it change our futures? Evan Davis speaks to the head of The East Coast Cluster, a project awarded some of this financial support, alongside other industry leaders, to understand whether this revolutionary technology could solve our climate change problems, or whether it is another way to evade our environmental obligations....

Oct 21, 202128 min

Hybrid working

In 2020, the pandemic hit, and the world locked down. Suddenly white-collar staff went from working in the office, to working remotely. But now we are opening up, will people want to return? Hybrid working has become the buzzword of employers across the country, allowing individuals to have more flexibility over where they work. So how likely is this to function effectively? How do businesses manage staff and productivity? And will there ever be anyone in the office on Fridays....? Join Evan Dav...

Oct 14, 202128 min

Labour shortages and the new model economy

Labour shortages, particularly in the hospitality and HGV sector have dominated the headlines from petrol shortages, to worries about Christmas dinner being off the menu. And its not just the logistics sector at risk - hospitality, agriculture and the care sector have all reported labour problems in post-pandemic, post-Brexit Britain. So what exactly is the solution? Do we bring in more labour from abroad? Do we invest in training and developing British workers? Or are companies going to have to...

Oct 07, 202128 min

Clinical Trials

The extraordinary success of the creation of vaccines for Covid-19 has made the business of clinical trials look simple. But appearances can be deceptive and it usually takes many years and costs hundreds of millions of pounds to bring a new drug, therapy or medical device successfully to market. Evan Davis and his guests discuss how the economics of commercial clinical trials now look for companies in the light of such a disruptive event as the pandemic. How far is greater collaboration - with ...

Jul 22, 202128 min

Carbon labelling

Should consumers be told the carbon footprint of the products they buy? And if so, how? In recent years, a shift in customer attitudes towards climate change has caused businesses to up their game when it comes to showcasing the environmental impact of products. But just how transparent it this? How much do buyers want to know about how sustainable their shopping is? Evan Davis and guests discuss the highly complex issues around carbon labelling and how best to communicate sustainable business p...

Jul 15, 202128 min

Rolling out electric vehicles

Electric vehicles are a hot topic. Nissan has announced it will construct a factory to produce EVs, while the government says no new vehicles running on petrol or diesel will be sold after 2030. The electric transport sector will play a crucial role in tackling climate change. But are we on track to hit these targets? Can EVs deliver the same reliable service as combustion engine vehicles and reduce "range anxiety"? Does the rolling out of this transition have consumers convinced? Evan Davis and...

Jul 01, 202128 min

The Purple Pound

The spending power of disabled people and their families - the so-called purple pound - is valued at £249 billion a year. So is there a competitive business advantage in designing accessible goods and services? Evan Davis and guests discuss, with examples ranging from haircare products to hotel rooms. Guests Sam Latif, Company Accessibility Leader at Proctor and Gamble Robin Sheppard, Co-Founder and President of Bespoke Hotels and Gavin Neate, Chief Executive and Founder of Neatebox Producer: Le...

Jun 24, 202129 min

The Future of Cruises

For nearly 20 years, the cruise industry experienced huge growth. Then a pandemic hit. After a year of forking out for boats docked in port and devastating headlines chronicling outbreaks early on in 2020, what does this mean for the future of cruises? How are they restarting, what barriers are they facing and - most importantly - how do they convince customers that they are indeed safe? Guests Dr Jennifer Holland, Lecturer in Tourism, Suffolk Business School Ben Bouldin, Vice President, EMA, Ro...

Jun 17, 202129 min

Sound of the suburbs

For years the suburbs have been seen as places to live, from which you can commute to a big city to work. But has the pandemic pushed the economic pendulum in the other direction? With more people working from home and cities becoming quieter, could this lead to a revival of the suburban economy? Evan Davis explores the national picture and hears from entrepreneurs in Denton, Greater Manchester, who have helped revive its struggling town centre, encouraging people to spend money locally. Guests ...

Jun 10, 202128 min
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