103: Ask Heidi - Needs Analysis

In this episode I answer the question "What process, model, or framework do you use for needs analysis? Does it have to be a formal process?"

For some great questions to ask during needs analysis, visit the Ultimate Guide to Working with SMEs on the Useful Stuff website. 

For more on Roger Kaufman's work, I highly suggest visiting the HPT Treasures website! 

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• Work with me or see what I'm working on with Useful Stuff