782: Synthetic Opioids in Dentistry – Tom Viola, R.Ph., C.C.P. We think we know about drugs and the people who use them. But there is so much we get wrong — and it could be harming our patients! To help you prevent harm and improve your prescribing practices, Kirk Behrendt brings back Tom Viola, “Mr. Pharmacology” and founder of Pharmacology Declassified, to share critical information about synthetic opioids and how it can affect your patients and practice. To expand your knowledge on this compl...
Sep 09, 2024•44 min•Ep. 782
781: What to Say When a New PPO Patient Calls Your Out-Of-Network Office – Dr. Barrett Straub & Dr. Christopher Mazzola A new patient calls your office. They're PPO and ask the dreaded insurance questions. What do you say to bring them in? If you're feeling stuck, keep listening to this episode! Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, and Dr. Christopher Mazzola from the Pankey Institute to share the best strategies and verbal skills to attract PPO patients into your out-of-...
Sep 06, 2024•52 min•Ep. 781
Too many people have sleep apnea — and too many people go undiagnosed and untreated! There is a way to help these patients, and that is to include dental sleep medicine in your practice. To help you do it effectively, Kirk Behrendt brings back Dr. Mark Murphy, executive director of the International Academy of Sleep, with advice for helping sleep-disordered patients while still being profitable. Now is the best time for DSM! To get started today, listen to Episode 780 of The Best Practices Show!...
Sep 04, 2024•43 min•Ep. 780
You're always busy — yet you make no money! Being a referral-based, fee-for-service, and diagnostic practice is the way to fix it, and Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to share how to successfully build this type of practice. Enjoy dentistry while still making money! To learn how, listen to Episode 779 of The Best Practices Show! Learn More About Dr. McKee: Send Dr. McKee an email: jim@mckeedds.com Join Dr. McKee on Facebook: https://www.facebook.com/jim.mc...
Sep 02, 2024•40 min•Ep. 779
You think you're billing your full fee — but you're not! So, to help you get the pay you deserve, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to explain why billing your full fee is crucial, how to train your team members to do it, and ways to not be the limiting factor to collecting your full fee. Stop working one out of every three days for free! To start collecting your full fees today, listen to Episode 778 of The Best Practices Show! Learn More About Ariel: Send Ari...
Aug 30, 2024•28 min•Ep. 778
Objections are a normal part of your practice. They are also opportunities if you change your mindset! To help you reframe objections and see them as gifts, Kirk Behrendt brings back Miranda Beeson, one of ACT’s amazing coaches, with advice and strategies so you can overcome the most common objections you hear in your office. Help more of your patients stay in your chair! To learn how, and to hear more about Miranda’s dental administrator’s course, listen to Episode 777 of The Best Practices Sho...
Aug 28, 2024•40 min•Ep. 777
776: How We Created a Great Dentist-Assistant Team – Dr. Charlie Ward & Ale Gonzalez To create the best experience for your patients, you need the best people on your team. To show what that looks like, Kirk Behrendt brings back Dr. Charlie Ward and his amazing assistant, Ale Gonzalez, to share their tips for cultivating a great team relationship. You don't need 20 years to be aligned! To learn how to plan for success and grow as a team, listen to Episode 776 of The Best Practices Show! Lear...
Aug 26, 2024•47 min•Ep. 776
775: PPO Write-Offs Demystified: Unlock Strategies to Retain More of Your Hard-Earned Money! – Dr. Barrett Straub & Christina Byrne Do you want to trade more time at the office for less energy, less money, and less memories with your family? If you want to stop giving up your time for write-offs, don't miss this episode! Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, and Christina Byrne, ACT’s director of operations and head coach, to help you understand the different gaps in your ...
Aug 23, 2024•59 min•Ep. 775
Dentistry uses modern technology — but the dentistry that's done is not always modern. We are still treating symptoms rather than identifying the cause, and this leads to further problems down the line. There is a better way to help patients, and Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, along with his mentor, Dr. Rick Roblee, to define modern, ideal dentistry and discuss the importance of comprehensive care. Teeth are victims, not the problem! To improve...
Aug 21, 2024•59 min•Ep. 774
773: Consistency is King: Unlock the Hidden Path to More Success - Dr. Kevin Groth Do you ever feel like your life is falling apart? Are you overwhelmed and exhausted every day that you work? There's one habit that can help you fix that! Being consistent is one of the greatest things you can do. To explain how this is the key to a better life, Kirk Behrendt brings back Dr. Kevin Groth, a restorative dentist and one of ACT’s favorite clients, to share how making this one change improved his perso...
Aug 19, 2024•45 min•Ep. 773
772: Tracking Success: Data Insights for Thriving Dental Practices! – Angela Heathman If you're at the office over 200 days, that's too much time at work! You can be there less and make more money — you just need to understand your data. To offer some insight into the numbers you need to know, Kirk Behrendt brings back Angela Heathman, one of ACT’s amazing coaches, with insights into analyzing and mastering the key components of a thriving practice. To learn how to work smarter, not just harder,...
Aug 16, 2024•56 min•Ep. 772
771: How Do We Create a Patient-Centric Care Plan? – Katrina Sanders There are 32 white structures in your patients’ mouths — and it’s not the only thing you need to treat. Dentistry is important for whole-body health, and each body that comes in is different from the next. It’s time to drop the one-size-fits-all approach and create a patient-centric care plan! To share how, Kirk Behrendt brings back Katrina Sanders, The Dental WINEgenist, with tips for customizing a care plan to fit each unique...
Aug 14, 2024•1 hr 5 min•Ep. 771
770: Dental Overhead Essentials: 2 Aspects You Can't Ignore – Christina Byrne If you want to make smart business decisions, there's one important thing you need to know. Overhead is the key, and Kirk Behrendt brings back Christina Byrne, ACT’s director of operations and amazing coach, with a framework to help you think better about overhead and maximize profit. Start seeing where your money is going! To learn the best way to track and manage overhead, listen to Episode 770 of The Best Practices ...
Aug 12, 2024•33 min•Ep. 770
You have a million problems to solve in your business. Do you know what else you have? An amazing team that can help you. All you need to do is empower them! To help them support you in the way you need, Kirk Behrendt brings back Miranda Beeson, one of ACT’s amazing coaches, to share one tip for effectively solving problems with your team. Remember — you don't have to do it all! To fix the culture of ineffective problem-solving in your practice, listen to Episode 769 of The Best Practices Show! ...
Aug 09, 2024•50 min•Ep. 769
768: Breaking Down the Barriers in Dentistry & Medicine – Dr. Tiffany Lamberton Your body is interconnected. If you’ve hurt your neck, you’ve probably hurt your jaw joints. But if they go hand in hand, why don't more dentists collaborate with their medical colleagues? To break down the barriers between dentistry and medicine, Kirk Behrendt brings in Dr. Tiffany Lamberton, founder of TMD Collective, to highlight this neglected side of dentistry. Comprehensive, interdisciplinary care will only...
Aug 07, 2024•32 min•Ep. 768
Do you want a more balanced life, but don't know where to start? It’s not as complicated as you think! To help you simplify the process, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, and his guest, Dr. Konstantin Kross, to share the dentist’s life management system, a simple way to organize your time and energy so you can succeed in your practice and beyond. Get more out of your days, your years, and your life! To learn how, listen to Episode 767 of The Best ...
Aug 05, 2024•57 min•Ep. 767
Is your practice a leaky bucket? Do you keep pouring water in, only to have most of it flow back out? Then it’s time to plug those holes! To help you fix your bucket, Kirk Behrendt brings back Carlie Einarson, one of ACT’s amazing coaches, with a framework to improve patient retention. Keep your schedule full, and with the right type of people! To learn how, listen to Episode 766 of The Best Practices Show! Learn More About Carlie: Send Carlie an email: carlie@actdental.com Follow Carlie on ACT’...
Aug 02, 2024•25 min•Ep. 766
765: Outshine Competitors, Release Your 3 Uniques – Courtney Dalton Many dentists provide great dentistry. So, why should a patient come to you? To help you answer this important question, Kirk Behrendt brings back Courtney Dalton, one of ACT’s amazing coaches, with strategies to find three things your practice is uniquely good at. Become better at those things, and you will outshine your competition! To learn the most effective way to set yourself apart, listen to Episode 765 of The Best Practi...
Jul 31, 2024•31 min•Ep. 765
764: Cash Flow Kings and Queens: The Dentist’s Guide to Mastering Accounts Receivable – Ariel Juday What is your favorite collections agency? Your answer should be, “None of them!” Sending patients to collections is not worth the hassle. Instead, you should prevent getting to this point in the first place. To help you master accounts receivable and avoid uncomfortable situations, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, with some of the best practices for managing AR....
Jul 29, 2024•57 min•Ep. 764
763: Leadership for the Restorative Dentist – Kirk Behrendt DOT Fest Exclusive In this special episode, Kirk Behrendt shares his exclusive presentation from the Dental Online Training Fest. He shares some of the basic principles that will elevate your leadership skills and help you create the practice you dream of. To learn the blueprint for a better practice and better life, listen to Episode 763 of The Best Practices Show! Learn More About Kirk and Dental Online Training: Send Kirk an email: k...
Jul 26, 2024•57 min•Ep. 763
What is the number-one enemy of teeth? Sometimes, it’s the dentist! Esthetic dentistry is rising in popularity — and harming many patients. To highlight the difference between esthetic and healthcare dentistry, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, to explain why esthetics has its place, but shouldn't be the priority. Cosmetic dental procedures won't improve your patients’ health! To change the way you think about cosmetic and healthcare dentistry, li...
Jul 24, 2024•55 min•Ep. 762
761: The Energy Quotient & How Many Days You Work for Free as a Dentist – Dr. Barrett Straub You've put a ton of time, money, and effort into becoming a dentist. You deserve to make a profit! If that sounds impossible, keep listening. Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to explain why working harder isn't making you more money, and how understanding the energy quotient will help you gain ultimate control over your practice. It’s time to stop working harder for less! To l...
Jul 22, 2024•35 min•Ep. 761
Collecting 95% sounds great — until you do the math. That missing five percent of your net production is a lot of money! To help you understand what's picking your pockets and how to put a stop to it, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, with some strategies to eliminate the silent killer of your profit. To learn the quickest, easiest way to add cash flow back into your practice, listen to Episode 760 of The Best Practices Show! Learn More About Dr. Straub: Send Dr. Straub an...
Jul 19, 2024•37 min•Ep. 760
Whether it’s preventing burnout, maximizing profitability, or enhancing your patients’ experience, you need data. Knowing your numbers will empower your team, and Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, and Heather Crockett, one of ACT’s amazing coaches, to help you identify the data you should be tracking to elevate your practice. To learn about the metrics that matter to boost your business, listen to Episode 759 of The Best Practices Show! Learn More About Miran...
Jul 17, 2024•1 hr 23 min•Ep. 759
In dental school, you're taught to be the answer for everyone. But who are you really the answer for? To help you answer this critical question, Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to explain why you don't need to be everyone’s dentist, and how to be selective with the patients you see. To learn how to build a sustainable practice with an ideal patient base, listen to Episode 758 of The Best Practices Show! Learn More About Dr. McKee: Send Dr. McKee an email: ...
Jul 15, 2024•50 min•Ep. 758
757: 1 Simple Way to Prevent No-Shows – Miranda Beeson Who do you blame for holes in your schedule? If you said admin, it’s time to reassess your systems! Cancellations and no-shows start in the back, not up front! To help you reduce them, Kirk Behrendt brings in Miranda Beeson, ACT’s director of education, to provide a simple solution for keeping your schedule full of the patients you want. To learn the secret to attracting committed patients, listen to Episode 757 of The Best Practices Show! L...
Jul 12, 2024•43 min•Ep. 757
756: How to Kickstart Your Best Year Yet: The Ultimate Guide to Getting Started! – Heather Crockett Do you want a better year? Are you dreaming of working less days? There's one thing you need to do to make it happen — start planning ahead. To teach you how, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, with the ultimate guide to help you think better about your time. Plan ahead so you can be ahead! To learn how to take control of every schedule in your life, listen t...
Jul 10, 2024•25 min•Ep. 756
A beautiful smile is always the goal — but it’s not the only goal in orthodontics. To reframe the role of early intervention and how it can transform patients’ lives, Kirk Behrendt brings back Dr. Rebecca Bockow, instructor from Spear Education, to explain the benefits beyond straightening teeth. When you understand the potential of orthodontics, you can help more patients long term! To learn more and register for Dr. Bockow’s course, Healthy Growth - Healthy Faces, listen to Episode 755 of The ...
Jul 08, 2024•34 min•Ep. 755
Dealing with insurance is not fun. It’s frustrating, time-consuming, and the least enjoyable part about dentistry. But there are ways to make it tolerable! To share how, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, with three tips to get your team aligned and ready to have the insurance conversation with your patients. To increase your team’s confidence when talking about insurance, listen to Episode 754 of The Best Practices Show! Learn More About Robyn: Send Robyn an ...
Jul 05, 2024•22 min•Ep. 754
753: Maximize Your Margins: Slash PPO Write-Offs and Skyrocket Your Dental Profits – Dr. Barrett Straub & Miranda Beeson Do you want to own a practice just for someone else to control it? If not, don't miss this episode! Kirk Behrendt brings in Dr. Barrett Straub, ACT’s CEO, and Miranda Beeson, ACT’s director of education, with a treatment plan to get you out of the thumbs of insurance so you can achieve financial freedom and personal fulfillment. With careful, strategic planning you can sta...
Jul 03, 2024•1 hr 17 min•Ep. 753
