Have you ever wondered about whether you should invest in Continuing Education? In this episode, Kirk welcomes practicing dentist and coach Dr. Andrew Turchin to talk about how to get the biggest ROI from continuing education. The two discuss how to decide on the right courses and Dr. Turchin shares strategies for bridging the gap between CE courses and implementing new skills and knowledge. He also highlights the importance of taking time to reflect on learnings from CE courses and scheduling t...
Feb 14, 2024•50 min•Ep. 692
691: Unlock Your Full-Fee Potential: Elevate Patient Perception and Charge What You're Worth! - Ariel Juday In this episode, Kirk welcomes back coach Ariel Juday to discuss how dentists can unlock their full fee potential and effectively communicate value to patients. Ariel emphasizes the importance of billing the full fee for services, the negative impact of write-offs and the need for a clear financial policy. By creating specific adjustment types and understanding the financial aspects of the...
Feb 12, 2024•1 hr•Ep. 691
You'll hear it again and again on this podcast: core values are critical for practice success! It makes hard decisions easier, the workplace healthier, and everyone happier. If you're struggling with this foundational piece, keep listening! Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, with a step-by-step for how to create a craveable work culture. It all starts with core values! To hear it for the thousandth time, listen to Episode 690 of The Best Practices Show! Epi...
Feb 09, 2024•31 min•Ep. 690
689: The Non-Traditional Path to Creating Your Own Practice - Dr. Will Kelly Dr. Will Kelly, a leader in the field of Esthetic Restorative Dentistry and Dental Implants, shares the story of his unconventional path to dentistry. Dr. Kelly discusses the importance of being true to oneself, emphasizes the value of mentorship, the importance of filtering patients and focusing on treatment acceptance. Dr. Kelly also shares his vision for a practice that is like a speakeasy, where patients seek out hi...
Feb 07, 2024•38 min•Ep. 689
688: 2 Key Tools for Accountability Success - Ariel Juday In this episode, Kirk welcomes dental coach Ariel Juday to talk about two key tools for accountability success in dental practices – the practice scorecard, which helps track important numbers and data to remove emotion from decision-making, and how to determine if team members fit the practice's core values and are in the right roles. This is a useful, don’t miss episode that will help you establish trust and grow your practice the right...
Feb 05, 2024•35 min•Ep. 688
687: Leader’s Rule of 3: Initiating Team Accountability Success – Adriana Booth Do you want your team to be accountable? Then you need to start at the right place — with yourself! To help you understand true accountability and how to instill it as a leader, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, with three rules to follow to improve your team’s performance. Accountability won't happen by itself! To learn how to create a culture of team accountability, listen to Ep...
Feb 02, 2024•40 min•Ep. 687
686: Cracking the Hygiene Code: How Many Days Are Right for Your Practice? - Miranda Beeson & Dr. Barrett Straub Have you ever wondered how many days are right for your practice? Should you expand and if so, what are some best practices you can apply to succeed? Kirk welcomes Miranda Beeson and Dr Barrett Straub to answer these questions and more. They discuss the need to make decisions based on core values, the impact of PPOs on profitability, and highlight the importance of maximizing capa...
Jan 31, 2024•1 hr 4 min•Ep. 686
685: The Non-Dental Aspects to Succeed as a Dentist - Dr. Andrea Ricci & Dr. Christian Coachman Do you ever wonder how things are going to get better in your practice or for you as a dentist? In this episode, Kirk welcomes two educators, Dr. Andrea Ricci and Dr. Christian Coachman, to talk about the non -dental aspects that can help you succeed as a dentist. They emphasize the importance of balance in life and the need to excel in multiple roles. Dr. Ricci shares his personal journey of pers...
Jan 29, 2024•51 min•Ep. 685
684: The Evolution of Dental Education – Dr. John Kois & Dr. Christian Coachman Dentistry has undergone many changes — especially in education. In this episode, Kirk Behrendt and Dr. Christian Coachman bring in Dr. John Kois, founder and director of The Kois Center, to take a look at the past, present, and future of dental education, as well as a few simple ways you can become a better learner. Education has no end! To hear more about The Kois Center and how to become a lifelong learner, lis...
Jan 26, 2024•56 min•Ep. 684
683: Eric Hubbard - Does Culture Really Impact Your P&L? Have you ever wondered whether company culture really affects your P&L? In this episode, Kirk welcomes Eric Hubbard from Pain Free Dental Marketing to talk about the importance of culture and how it can differentiate a dental practice from corporate dentistry. They also discuss the role of core values in shaping culture and the negative impact of tolerating a bad culture fit. Eric shares his personal aha moments and offers advice t...
Jan 24, 2024•35 min•Ep. 683
682: The Data Accountability Prescription: 3 Vital Strategies for Your Practice - Christina Byrne Ever wonder how to best use data to improve your practice? This episode is for you! Kirk brings back Christina Bryne, Director of Operations for ACT Dental to talk about the topic of data. The two discuss data accountability and Christina provides three vital data strategies that you can apply to your practice. This insightful episode promises valuable takeaways for practitioners seeking to elevate ...
Jan 22, 2024•36 min•Ep. 682
681: Airway Dentistry IS Possible in Your General Practice – Dr. Elizabeth Turner If you haven't already, it’s time to add airway to your practice. Not only is it possible, it’s becoming necessary to have in your general practice. To help you get started, Kirk Behrendt brings in Dr. Elizabeth Turner, an up-and-coming airway guru, with advice for approaching the topic with your patients. Airway is here to stay! To learn how you can guide patients to better airway health, listen to Episode 681 of ...
Jan 19, 2024•34 min•Ep. 681
680: Staff Management vs. Team Leadership - Dr Jim McKee Have you ever thought that you need a better way to lead and manage your people? How do you even go about finding the right people? That’s what this episode is all about. The guest is Dr. Jim McKee, a Spear Resident Faculty member, lecturer, author, educator, and mentor to Kirk. You’ll hear about why the right team is key to the success of your business and the difference between management and leadership. Jim shares his tips on team leade...
Jan 17, 2024•40 min•Ep. 680
679: The Dentist's Blueprint to Perfect Hiring: Ensure Every Team Member is a Perfect Fit - Miranda Beeson In the latest episode of The Best Practices Show, Kirk welcomes guest Miranda Beeson to discuss the critical issues of dental staffing shortages. The episode sheds light on the predominant concerns of dental practices—staff shortages and hiring difficulties, onboarding, and the interview process. Kirk and Miranda discuss the need for intentional onboarding strategies, the importance of asse...
Jan 15, 2024•1 hr 5 min•Ep. 679
678: Unlocking Time: Reclaim Your Hygiene Appointment with These 5 Masterful Tips – Angela Heathman Are you and your hygienists always running out of time? Do you want a way to stay on schedule? If you're struggling with time, don't miss this episode! Kirk Behrendt brings back Angela Heathman, one of ACT’s amazing coaches, to share some time management tips for a smooth, stress-free schedule. Stop working through lunch to make up for lost time! To learn how you and your team can take control of ...
Jan 12, 2024•30 min•Ep. 678
677: Finding the Best Learning Around Dental Sleep Medicine - Dr Steve Carstensen In this episode, Kirk Behrendt explores the world of dental sleep medicine education with Dr. Steve Carstensen. With a plethora of choices available for dental professionals seeking to expand their understanding of this vital aspect of dentistry, Dr. Carstensen shares insights on how to navigate through the overwhelming options. From historical perspectives to the current landscape, this episode sheds light on the ...
Jan 10, 2024•51 min•Ep. 677
676: The 3 Top Lessons I Learned About Social Media – Dr. Christian Coachman Even today, word of mouth is still the best way to grow your practice. But what if you want to leverage social media? To help you effectively generate content that will grow your business, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, with his key insights about social media and how to be online. Share useful information, not “show-off” information! To learn more, listen to Episode 6...
Jan 08, 2024•48 min•Ep. 676
675: How Do I Respond Within My Core Values When Bad Things Happen? – Katrina Sanders Sometimes, things don't go as well as you planned. What can you do to not lose your mind? Your first step is to have core values, and Kirk Behrendt brings back Katrina Sanders, The Dental WINEgenist, to share how her core values helped turn one of her failures into an opportunity. Challenges will always happen — so choose how you respond to them! To learn how, listen to Episode 675 of The Best Practices Show! E...
Jan 05, 2024•53 min•Ep. 675
674: The Hidden Secret to Patient Loyalty: The First Phone Call – Robyn Theisen Do you want more loyal patients in your practice? Of course you do! To help you attract those high-value patients, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to share the secrets of the first phone call. Win people over before they step into your office! To learn how a phone call can get patients to stay, listen to Episode 674 of The Best Practices Show! Episode Resources: Send Robyn an em...
Jan 03, 2024•30 min•Ep. 674
673: Red Flags to Green Lights: Strategies for Transforming the Top 3 Dental KPIs – Miranda Beeson If you want to grow your practice, you need data. But which numbers should you track, and why? To help you answer those questions, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education and amazing coach, to share the top three KPIs you need to know and what to do when your numbers aren't great. Take your practice from red to green! To learn the secrets to transforming your practice,...
Dec 29, 2023•52 min•Ep. 673
672: You Never Know What You Could Do Without Trying Hard - Dr. Tuyen Nguyen It’s easy to think your goals, your dreams, what you aspire to do or be are so far away. Dr. Tuyen Nguyen thought that too. Many years ago he moved to the United States and with a lot of hard work and dedication the doors he always wanted to open were his to step through. If you’re feeling challenged, in a rut or aren’t sure what’s next, get some inspiration here. Learn more in Episode 672 of The Best Practices Show! Ep...
Dec 27, 2023•43 min•Ep. 672
671: Part 2 – Top 10 Phone Skills for Tackling the Toughest Patient Questions! – Miranda Beeson Patients ask the toughest questions — and your team has a tough time answering them. To help them navigate the most difficult questions they will encounter, Kirk Behrendt returns with Miranda Beeson to finish Part 2 of ACT’s training webinar. Equip your team with critical phone skills to make your practice thrive! To learn how, listen to Episode 671 of The Best Practices Show! Episode Resources: Send ...
Dec 22, 2023•53 min•Ep. 671
670: Part 1 - Top 10 Phone Skills for Tackling the Toughest Patient Questions! - Miranda Beeson Join us with our resident expert Miranda Beeson in this 2 part series on improving phone skills to improve a consumer experience and ultimately improve your business. Learn how to provide the kind of experience that makes people feel safe, secure and excited to visit you. It’s all here in Episode 670 of The Best Practices Show! Episode Resources: Subscribe to The Best Practices Show podcast https://th...
Dec 20, 2023•51 min•Ep. 670
669: The Best Way to Recession Proof Your Practice - Dr. Leonard Hess When business slows down, it can be worrisome for your practice. Take control back by learning to think bigger, investing in yourself and treatment planning for your patients, not the insurance companies. Dr. Leonard Hess of the Dawson academy joins us to show you how. Learn more in Episode 669 of The Best Practices Show! Episode Resources: Subscribe to The Best Practices Show podcast https://the-best-practices-show.captivate....
Dec 18, 2023•38 min•Ep. 669
668: Your Practice Within Your Practice – Dr. Brent Bush Do you want to better serve your patients, but don't feel like you have the time? One solution is to create a practice within your practice. To help you get started, Kirk Behrendt brings in Dr. Brent Bush from The Pankey Institute to share his journey and experiences that changed his practice. You can slow down and still get busy! To hear how you can be a better dentist for your patients — no matter where you are — listen to Episode 668 of...
Dec 15, 2023•34 min•Ep. 668
667: Scaling with the Right Culture - Dr. Brett Levin & Dr. Jennifer Derse Growing a practice is more than acquiring or opening new offices. And it’s hard! Dr. Brett Levin & Dr. Jennifer Derse have done it with their Espire practice. And have the secrets to scale your business and keep the culture you want. Learn more in Episode 667 of The Best Practices Show! Episode Resources: Subscribe to The Best Practices Show podcast https://the-best-practices-show.captivate.fm/listen Join ACT’s To...
Dec 13, 2023•50 min•Ep. 667
666: AR is a Team Sport - Dayna Johnson Collecting money isn’t always an easy conversation, but it’s critical to the business. And it’s not just an admin task. The whole team should be learning how to get involved and support the profitability of the business. Listen to expert Dayna Johnson share her systematic approach. Learn more in Episode 666 of The Best Practices Show! Episode Resources: Subscribe to The Best Practices Show podcast https://the-best-practices-show.captivate.fm/listen Join AC...
Dec 11, 2023•38 min•Ep. 666
665: Treatment Planning & Digital Are Not the Same Thing! – Dr. Jeff Rouse If you're new in the digital space, there's one thing you should know: digital smile design and treatment planning are not the same thing! To explain how they're different and why the confusion is one of his biggest pet peeves, Kirk Behrendt brings back Dr. Jeff Rouse from Spear Education with advice for using digital and analog in your treatment planning process. Analog isn't outdated just yet! To learn why the best ...
Dec 08, 2023•40 min•Ep. 665
664: Winning with Data - 7 Practice KPIs to Illuminate Practice Health - Robyn Theisen It’s not just about tracking any numbers. You have to know which numbers are the best to make a real impact. When you track these 7 KPIs you can make a treatment plan to illuminate your practice health. Learn more in Episode 664 of The Best Practices Show! Episode Resources: Subscribe to The Best Practices Show podcast https://the-best-practices-show.captivate.fm/listen Join ACT’s To The Top Study Club https:/...
Dec 06, 2023•35 min•Ep. 664
663: How to Make Clear Aligners Profitable - Allison Lacoursiere Whether you offer clear aligners in your practice or you’ve been thinking about it, Allison Lacoursiere has tips on how to bring them into your practice efficiently, get your patients to overcome cost barriers and how to make it profitable. Learn more in Episode 663 of The Best Practices Show! Episode Resources: Subscribe to The Best Practices Show podcast https://the-best-practices-show.captivate.fm/listen Join ACT’s To The Top St...
Dec 04, 2023•29 min•Ep. 663
