Dealing With Changes in Leadership - podcast episode cover

Dealing With Changes in Leadership

Mar 21, 20239 min
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Episode description

Changes are inevitable, and, in particular, changes in leadership occur quite frequently. John Kaplan explains how to adjust to a new sales leader. He discusses:
  • Maintaining your focus when teams around you are being restructured.
  • Adapting to a new sales style imposed by new leadership while still making it your own.
  • Handling leadership changes in departments outside of your own that still affect you.
  • The responsibility of sales leaders to help their teams understand a change.

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Transcript

And regardless of the change, we should always be reflecting on our jobs and asking ourselves what about this job is giving me energy? And what about this job is taking my energy away? You're listening to the Audible Ready Podcast, the show that helps you and your teams sell more faster. We'll feature sales leaders sharing their best insights on how to create a sales engine that helps you fuel repeatable revenue growth, presented by the team at Force Management, a leader

in B to B sales effectiveness. Let's get started. Hello and welcome to the Audible Ready Sales Podcast. I'm Rachel club Miller. Today we are going to talk about some challenges you may be faced with internally in your organization. John Kaplan joins me for the conversation today. Hi John, Hi Rachel, how are you good? Good so John? This topic came from some of the reps in our Ascender and Force Management network. We know that the leadership

you have is credical to your success. But what do you need to do if there's a change in your leadership? How do you handle it? So that's what we're talking about today. John. Let's start with the basics. If you have a leadership change, First you want to know their stance, so to speak, and you want to make sure you're aligned with that leadership. Your action steps to make sure you are aligned with the new leadership as it relates to what you need to do well. I think the first thing

we need to do is just a couple of levels sets. Change is inevitable and we as humans are hard wired to resist the change. So I would first ask how do I typically handle change? And I open minded and my closed minded, and I need to be honest with myself. So this can help with your response to the change and with your leadership. Listen for the why or the purpose of the change and see if you can emotionally connect to it. Leaders should know that when people emotionally connect to a why, the

what and the how are easier. And also you should listen for expected outcomes before you get caught up in the task to get there. Oh that's good. Listen for those expected outcomes and understand the why. I mean, how many times have we been in roles or we're thinking I just don't understand why

I'm doing us right right right? That's an issue and I know some of you out there listening maybe dealing with this right Now your job seems fine, you're staying in your current role, but there's a lot of shuffling going around you. So John, here's my next question. How do you find your footing or make sure you maintain your focus when teams are getting restructured. Well, this might sound like really obvious, but the first thing you got to

do is focus on what you can control. And if your assignment is unchanged, then you already know what to do. You got to deliver it. Gets your plan, don't get overly caught up in changes that don't affect you. Then understand that changes, but stay focused on delivering your plan. That's good. I know it seems obvious, but sometimes when we're in the middle of it, it's good to hear the bullet point. So here's another common one, John, as it relates to changing leadership. You have a new

sales leader or a new sales manager come in with. It's somebody whom you're not familiar with, and they have a new way of doing things. They want a new way of doing things. They're pushing you to do things you haven't done before. It maybe for the better. It could be some administrative things, maybe some things you find cumbersome. What are some tips to adapt to new sales styles imposed by new leaderships while still making it your own and

keeping your own focus. I think this is a really good question. So, I mean, the first thing I would do with a new leader over me would be to reach out to them and get proactive and do that as soon as possible, And maybe my message would be how can I help you in your new role? I think this is a really really uncommon way of thinking about it. When you get a new leader, most of the initial meetings for that new leader, you know, they're all about what's not working

and what needs to be fixed and why people aren't happy. So what if you shared with the new leader what you think is working well and what you like most about your job. Although this is rare, I've really valued people

that have done this for me when I took over new teams. It's a great way to establish early trust with a new leader, and then down the road, if there are things that you're being asked to do that are either you don't understand or are not adding value to you, it's easier to have that conversation with the new leader because you've already kind of built that trust, And at the end of the day, every new leader is going to bring something new to a team, so you might be the person who helps them

figure out how to make sure the team feels like it being done for them and not to them. Yep, for them and not to them. So John, next question, what if the changes in leadership are outside a sales organization, but they still impact you. How can you leverage your own leaders and managers when there are changes in departments like product or marketing. Well, I think great companies should have great communication plans, and these communication plans should

have clear connections to what any changes will mean for the individual. But if it's not clear for you, then you've got to ask. I think at the end of the day, great companies strive to align around the knowledge and skills required for sellers to be able to deliver great answers to the four essential questions that you hear us talking about all the time. What problems do we solve for our customers, how specifically do we solve them, how do we

solve them differently or better than others? And where have we done it before? Changes are either helping you get better with these answers or they're not. Yeah, so I think as we rapture John, for whatever reason you mentioned to it, you mentioned it earlier. Changes around you are going to happen. Sometimes they may be drastic enough to make you leave, and that's certainly

valid. There are good reasons for leaving companies. But if that's not your reality and you are there for the longer haul, you want to stick around, what's your bottom line for those people? Well, again, change is inevitable and we as humans are hard wired to resist it. So focus on understanding the why of the change, and it's going to be easier for you.

The what and the how become easier, and regardless of the change, we should always be reflecting on our jobs and asking ourselves what about this job is giving me energy? And what about this job is taking my energy away? So whether you stay in a job or go to a different job, you have to understand this about yourself. History has a way of repeating itself.

Lastly, this is a great podcast for leaders to listen to. There are always changes in organizations and it's your responsibility to help your people understand them, get out in front of it as best you can. People have a tendency to evaluate change one of two ways. It's either being dot to me or for me. Focus on for me for me. All right, that's it. Thank you, John, You're welcome, and thank you to all of you for listening to the Audible Ready Sales Podcast. Before you click off

or click next, be sure to check out our platform as sender. We have some great things going on there. You can get your deal questions asked in our community. We're in the middle of a great selling to the c Suite series. You can watch the replace of those. Be sure to check it out my dot asender dot com. At Force Management, we're focused on transforming sales organizations into elite teams. Are proven methodologies, deliver programs that build

company alignment and fuel repeatable revenue growth. Give your teams the ability to execute the growth strategy at the point of sale. Our strength is our experience. The proof is in our results. Let's get started. Visit us at force management dot com. You've been listening to the Audible Ready podcast. To not miss an episode, subscribe to the show in your favorite podcast player. Until next time.

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