¶ Ben's Social Media Marketing Journey
Welcome back to another episode of Before we Hit Record where you get to hear all the cool , juicy , fun , intriguing conversations between me and an upcoming podcast guest before that guest expert episode releases . And today is pretty cool .
If you remember , I started this whole segment because I'm all lonely here in Mexico where I live and I want to actually meet not just record episodes with other interesting and successful online entrepreneurs .
And we have somebody here named Ben and I actually knew Ben from way back three-ish years ago when I coached him inside of one of Rick Moretti's programs called what was that called Ben ?
Oh , I think it was called Offer , offer to Optimize , was it ?
That's it . Yep , you got it .
Offer to Optimize , and so , if you're listening , what's going to happen here is you just get to hear Ben and I get to know each other and catch up in all the conversation that happens Because you know what Back in the day , back in my day , you know we used to sit down with folks and get to know them before we ever did business with them .
And Ben is the owner of Engage Video Marketing . He's a passionate online video strategist , video producer , international speaker . By the way , he just finished up speaking at Social Media Marketing World not virtually , but standing physically in person on stage .
He's legit and what he does is he works with high impact brands worldwide to connect them with their ideal audiences through effective online video marketing and , as the host of his own podcast called the Engage Video Podcast and coached to hundreds of video strategists globally , here's Ben's mission it's to help other creatives , marketers and entrepreneurs and video
producers better understand how to attract , engage and convert audiences online with video . Shoot , ben , sign me up . Did I do that right ? Sound good .
Hey , sounds like I wrote it yeah great I love it .
You did write it , but at the same time you have . I feel like things have progressed so far , so much . It's been three years . And then I'm kind of perusing through Instagram looking for people to meet and I see you are following somebody that I'm following and I'm like I know that guy . And then I see that you're speaking at Social Media Marketing World .
No , maybe I wanted to attend Social Media Marketing World and I saw you on their webpage and I'm like I know him . Oh my gosh , this is a big . How did that happen ? By the way , how did you get on the Social Media Marketing World ?
stage . Yeah , I mean , it's a cool story . So I actually first . This is my second time speaking at social media marketing world in 2024 . I first spoke there in 2020 , just before the world shut down .
I think you remember what happened .
Yeah , but I mean my story prior to that . I mean , I've been building an audience and establishing myself as a video strategist for years , right , and that's what led me into Rick's program and to meet you in the first place .
So you know my background prior to that and still today is running a video strategy agency video production company here in Queensland , australia . But yeah , long story short . Basically , I attended Social Media Marketing World in 2019 for the first time , so flew across to the States and attended .
So many of my friends in this , you know , online digital marketing world were there , so it was great chance to kind of meet people in person that you kind of virtually connected to , right ?
Yeah , so I attended and I , you know , I met at that conference , as as you do , mike Stelzner , who's a , you know , head of social media examiner and puts the conference on . Took a little selfie with him , you know , because you've got to remember that moment , right .
And then , you know , later that year , in 2019 , they were social media examiner , were promoting a YouTube conference or a video summit . I can't remember what it was called . It was like a virtual video based summit and I have , I host a video summit . I can't remember what it was called .
It was like a virtual video based summit and I have I host a video marketing podcast . So I kind of used that as an opportunity to say , hey , maybe I can get someone from social media examiner on my podcast to kind of promote and cross promote this upcoming video marketing summit that they were doing .
So I reached out Instagram direct video message to Mike Stelzner and and kind of introduced myself to him and said , hey , you know , can I support the summit some way on my podcast ? And you know , mike replied to me and said well , we don't really have the experts here at Social Media Examiner our kind of .
You know , our speakers at our summit are the video experts . So , you know , won't come on your podcast . But he said hey , but I'll have a listen to your podcast . And so , and obviously he did listen to it , because the next day he replied to me and said I had to listen to your podcast . It's great , actually , I will come on your podcast himself .
So Mike came on the podcast because at the time , social media examiner were just starting like kind of a stronger push into YouTube . So I don't know if you've been following that company for a while , you'd know that they weren't really doing much on YouTube .
But they , you know , a few years back back in 2019 , late 2019 , they they started a solid push into to YouTube content . So he came on my show and shared a whole bunch about what the social media examiner video strategy was going to be moving forward . Yeah , from there .
Basically , he then asked a bit more about what I do and then invited me on his podcast . So I , back in 2019 , was on the social media examiner podcast and then after that , he said come and speak at my conference and and that was it . So , yeah , I spoke there in 2020 . It was great .
No one was shaking hands , everyone was fist pumping and using hand sanitizer . And then , all of a sudden , we flew home and locked ourselves in our homes for a few years . That's right . You guys hold on a second .
Well , I still use hand sanitizer because I'm lazy , you know , like I can't go back to soap .
Hand sanitization is important .
Yeah right , I don't use the soap bar or little pump it bottle because it's like why go back to like washing whoever washed ? Their hands or the like sufficient amount of seconds anyway , right , like 45 seconds . What is it like ? I was told ?
well , I remember it's like happy birthday to you . The song happy birthday twice right yep okay , cool , we got it , but ain't nobody do that apple watches , like introduce the .
I don't know if you wear an apple watch , but introduce this kind of recognition that you're washing your hands at the time and then , and then it , like it would kind of tell you that you've washed your hands for long enough .
I turned that off as soon as I could okay , so here's the story and then and then we need to hear more about , like of in detail . I'm going to ask some stuff that went down with you .
Sure , yeah , popping it up , or you can see other episodes where I visually go through , like certain clients or people who submit them their funnels and kind of pick them apart , analyze and give practical tips to improve those . So , ben , I'm chuckling because I'm surprised .
As much as China can , like throw its weight around , I'm surprised that they didn't get everyone who had , like , an Apple watch or another smartwatch and say and set up something where , like , if you washed your hands effectively enough , then the data went through and gave you like some sort of code that showed that you were , you know , doing personal hygiene .
So you know that I got stuck outside of China right back in 2020 yeah , I've heard your story , yeah , right . I was thinking . One of the reasons that I didn't initially return after like right when the pandemic started was because the lockdown there was just super , super intense , Like one person per family could leave a week like their house .
But I was telling another lady do you know how they tracked and why ? They were initially like , Actually , all the way until they decided to let the pandemic run rampant , they pretty much squashed it . You know how they did that ? No , I don't think so . Color-coded QR codes on people's cell phones .
So they have this app called WeChat and WeChat you heard of it , yeah yeah . Yeah , sure , all right . So it's like a super app , right . Combine your Facebook , your Instagram for the person for the listener who doesn't know .
Combine your Venmo , your PayPal , all payment platforms or most of them in the States and Australia and wherever else you're listening from with Instagram and Facebook , and even like eBay and wherever else you do , your purchasing , amazoncom . Combine that into a super app and then , like , 95% of the people in China have this app , right , and so it's everywhere .
And so what they did is they gave you red , yellow , green , red . You've had , you know , covid in the past 14 days . Hey , can saying you're the video specialist , can saying that word still , like get the reach of your video lowered because social media .
I don't think so , okay , cool because , like before , you know , I would just put up like I wouldn't say it , and I would put up on my old videos like a picture of Voldemort , you know Harry Potter , and kind of bleep the word out . Anyway , now we could say the word all the time . So what they would do then ?
Yeah , they got these QR codes If you had it within the past 14 days and you were red , and if you there was something for yellow and there was something for green , and they tracked everyone because they got access to your data .
So imagine if you're living in at home in your development , you know your community and somebody near enough to you let's say like 16 houses down for a random number , gets it .
Then , like everyone else's codes , go red and in order to like , go anywhere , do anything , you have to first go to , like the local clinic and line up with your red QR code , because they know where you're at physically , and take , get one of those q-tips , swab super high , tickling your brain , and then , if it's negative , then you get a green code and you
can merrily go about your life right , and so I didn't want to go back to that . That's intense , it's quite intense . The tracking is out of control , oh man . You could drive to a market or a place Like imagine if you were doing your regular . Just because you're in the vicinity , yep , but they can track you back in time .
So like , let's say , you went on a Monday to get groceries and now it's like Thursday , but somebody was diagnosed with COVID back on that Monday . They just like go back in time in their systems and everyone who passed within a certain radius of that point when that person got it , you know . Then their QR codes go red too .
So all of a sudden you're like four days later and your QR code on your phone goes red . Now you can't be mobile . You still have to go get your nose swab . They're really good at doing that kind of stuff anyway . So that was a tangent what happened to you during the pandemic .
after we met inside the program , like give us a snapshot of , like what your business was doing then so I've for many years have had two businesses that I'm kind of working on side by side , and you know , in fact , I think one of the early coaching conversations we had with you , Kwejo , was kind of simplifying some of that stuff , right .
Because , at the time I think you know we're talking 2020 here , so during that kind of pandemic year , I guess was when , I think we first met and I had my agency . So I've been building my video marketing , video production company for 15 years here . So you know I've been doing that like creating video content for brands and businesses .
You know , around Australia for many years I built a team here . You know physical offices and that sort of thing . So I've been doing Australia for many years , built a team here . You know physical offices and that sort of thing . So I've been doing that for many years and that's my bread and butter .
You know , that's what pays the bills , that's what you know take home salary and all that sort of stuff .
But I , about seven or eight years ago , I started this engaged video marketing side of my personal brand journey right , which started with the podcast as a way of just sharing and talking about video strategy , and then released a course which , at the time , was called Online Video Strategy Blueprint Course and this was teaching video strategy primarily to video
producers . So my target market was other video producers , people who can go out and make video at a high quality for their clients , but they're not talking about the strategy side of things with their clients , right . So you know that's kind of was going well .
Well enough , it was kind of open , close launch model where I launched to , depending on the year , three times a year , okay .
Okay , what was that price point ? Randomly , but curious .
Price point . It started out around 700 US dollars , I think it was like 697 . And then it got up to 997 , I think , in its latest iteration . Okay , and so at the time , I was kind of open , closed launching , so it was going well enough and I was trying to . You know , the reason why I joined Rick's program at the time was to really optimize that . Right .
That is the whole point . Right , just get better at that whole approach of doing . I tried a few different launch models and things like that
¶ Entrepreneurial Journey and Focusing on Success
. But then in 2020 , off the back of my first speaking at Social Media Marketing World , I launched a membership as well . So , you know , add another thing to the mix , right . And that did not go very well .
So , you know , I had about 10 members at its peak and I think I just didn't really have a clear vision for what it was going to be or what it should be . And the members that I had were good and they were engaged , but I didn't .
I just wasn't able to crack the code of getting more people enrolled in that and , to be honest , I had so much going on and it was the pandemic year as we're talking about that I didn't really get a clear plan in place for it .
So I ended up actually closing that membership after 12 months and that was one of the simplification kind of pieces of advice that you shared with me at the time , and it was such a weight off my shoulders actually to close that oh really . It was a low value membership .
It was like I think it was $40 a month or $39 , $37 a month and for 10 members that's not a lot of income , right . $9.37 a month and for 10 members , that's not a lot of income , right . So it's like $400 or something for , you know , kind of getting on monthly calls and , you know , adding new content to the membership and it yeah .
So it was such a weight off my shoulders to let that go and that allowed me to then focus on doubling down and clarifying my message for , for my main course , right . So I ended up , you know , over the course of the next 12 months I think we're talking 2021 there just refining the course , re-recording and relaunching as the video strategist's master class .
So I've kind of rebranded the course . Um , and you know I still continue to sell that . It's now an evergreen model at a lower price point . So it's back to 6 697 as an evergreen model . But you know I still haven't really nailed the the funnel for that . So you know , maybe I need to have a chat with you more about that .
But you're the funnel guy , right ? I ?
I am the funnel guy , though I'm also going through a period of rebranding where I used to , so I primarily do ads management and then for a number of clients it's ads management and funnel fixing together .
But you know , after just like looking at my business , like my time , at like what I really wanted to do with the business , I decided I'm just going to serve clients one way managing ads and rather than putting funnel fixing and ads together , I'll just separate that and do like strategy calls separately .
If somebody wants to hire me for a couple hours to look at their funnel and they can , can't , and that was that was kind of my . I don't know if you call it a pivot . I feel like pivot kind of hide , something that wasn't working , but it was working . I just decided to change it . So you did set up your course on evergreen .
It is selling , so it's working .
Yeah yeah , it's working well enough . You know I don't make a lot of sales . You know it varies between a few sales a month to . You know , when I do a bit more of a push you can get a bit bit more than that .
But I think the other side to my story is it's typical entrepreneurial kind of lack of focus sometimes right , okay , you got idea right , but no , I mean , it's not for the last couple of years , particularly coming out of the pandemic , right , we kind of started this conversation talking about the pandemic , but coming out of the pandemic and getting back into
business as usual in inverted commas right , I made a conscious decision to double down and focus on my agency . To double down and focus on my , my agency . So my , my goal here is , you know , to do the right things in my agency over the next number of years , to free up more time for me to do the things that I want to do in the online space .
So , you know , although I'll keep the Engage Video Marketing brand going , you know , invested in new website and , you know , new copywriting and all of that last year , so , you know , continuing to focus on that but I feel , from a from a business perspective , if I can do the right things in my agency , get the right people in place here , which is starting to
work now , right , so I've got the team and the processes and things where you know I can and for the first time last year went um , went away for two weeks in this business and didn't have to touch anything and the business kept going .
And that's the first time in 15 years for me of being able to , you know , actually step away from my business , but the business kept going . And that's the first time in 15 years for me of being able to , you know , actually step away from my business , but the team kept going . That's big Like a physical team in an office here in Australia .
So I feel if I can do a few more things to move me a bit further out of that , particularly out of the business development and sales which is my kind of main role in the agency Sure , then I think I'll set myself up in a good way .
So , yeah , that's why , yeah , when you got split focus , you can only kind of put a certain amount of time in certain things right . So , yeah , that's , that's the lesson that I've been learning I understand .
I've definitely gone through large periods of my life pursuing multiple things . I feel like that's a popular like . People are like , yeah , you want to have like multiple irons in the fire , you know , see what works out . But it's like if you focus on one though , it's more likely to work out way better than testing a bunch of different things .
First , where do you travel to when you take a vacation for two weeks in queensland ? That's a state in Australia , and the capital is Brisbane , right . It's a state , that's right .
Yeah , correct , yes , okay , hey , well done Geography for the win . So where do I travel to ? So at this particular case , we traveled to Fiji . So it was not in Australia . So we took a family trip to Fiji for two weeks .
I am so sorry , hold on , we're just going to keep this on the podcast , but I need to let my uber eats driver in bueno , which allows me on the podcast to remind listeners that I do live in Mexico .
Yeah , and speaking some fluent Mexican as well .
Some fluent Uber Eats Spanish . I guess that's the problem , because I don't really get out . I'm just here behind my computer screens .
But yeah , as far as ordering Uber Eats , well , now I'm worried that you've got your Uber Eats sitting there and we can't eat during the podcast , or is this ?
one of those podcasts where you're just chowing down . No , no , no no , I could do that , just build that into the brand so I could just eat food and have a podcast .
It's , it's a popular niche of online video . Actually , not in , not that I watch it , but you know people eating on camera .
Apparently that's a thing like the asmr stuff , like with the super it's like asmr , I guess well yeah , I don't know , I don't , I don't , I wouldn't do that , because my mom taught me to eat with my mouth closed .
Not that I always do that , but I feel like podcast episode would be just a slap in her face if I was eating there and if she saw it she might like fly down here and set me straight .
So yeah , no , let's not do that no , it's not .
It's not like a meal , it's just groceries gotcha , my nanny will get them and bring them in and chop up . I basically I eat like a rabbit .
So like every day it's like the same , like quinoa and various colors of bell peppers and broccoli and chicken and beef and salmon and this sort of thing , and so she just preps everything and puts it in tupperwares and then I kind of chow away . That's pretty good .
So you were going to tell me about vacation , like where does one vacation from where you're located at ? You said to the kingdom of fiji yeah , well , we went to fiji .
We're going back to fiji this year , actually , because it was so good , um oh really , yeah , so yes , we've got a couple of . We got a couple of kids . So kids are 10 and 12 and the the good thing about fiji I don't know if you've been quite joe , but you know when you go to the right sort of resorts they have great kids clubs , right .
So the Fijian people just love kids and you know the kids clubs . It's super fun , like the kids want to go to the kids club and the parents ain't complaining . And the parents ain't complaining , right ?
So the kids club cut off is 12 years old , so after 12 , then you're not really supposed to , you're not going to the kids club anymore so our eldest daughter is now 12 years old this year , so you know , and she will be 12 when we go back to Fiji later in the year .
So it's kind of our last chance to have have the kids off to kids club , so maybe we're gonna we're gonna make the most of that what's your plan like after she can't go to the kids club , then I guess just gotta hang around with us , or you know I , I guess you know I haven't got a teenager yet .
She's 12 now , right , but I guess when they're a teenager , they just say that mom and dad are boring too right , so they go off and do what they do if we go to places like that .
But could be the good thing and the bad thing about being at a resort with a teenager , but hey , you know yeah , she's a good kid though , so yeah , so I mean , yeah , there's that , but yeah , I mean , look , queensland , where I live in australia , is like you know the tourism , one of the tourism capitals of australia , so there's , you know , beaches and
there's so many places to go locally and that's typically what we do . We don't typically go to overseas holidays , as a family . You know we typically stay more local . So , yeah , it's good Love living here .
¶ Spider Killing and Online Video Strategy
I'm like what was that show ? This is completely random , but is it Hearsay ? No , there was some show that was talking about how , like spiders are your friends and you shouldn't kill them and stuff . And they couldn't air the episode of the show in australia because , like there there's like actually tons of very scary spiders . Do you have like ?
I haven't . I mean I I know that I live in australia , that there is , know we've got the dangerous spiders and snakes and you know everything's poisonous and out to kill you here in Australia . But I haven't heard that specifically about not being able to air a show because of that . But it makes sense .
Was it I'm like ? Was it Dora the Explorer ? Was it Pepper Pig ?
So it was like a kid's show that was saying you know , go and cuddle a spider , yeah , you know , go and cuddle a spider .
Yeah , you know that propaganda that says don't kill spiders . You know , now somebody's listening and getting offended , but that's okay because this is a get-to-know-me . I have one of those electric rackets .
It's about the size of the paddleboard , you know , but it has mesh on it and you use it to kill things Because I live in a desert basically Cacti and spiders and lizards and scorpions , and so we get those creatures and I kill those creatures , happily so .
Okay , well , yeah , I mean , look in Australia , they're just everywhere . I mean I don't really go out to kill them . We catch them and let them go outside if they're inside .
Okay , there we go .
So it's like we're the yin and the yang as far as animals or critters go Well , my daughters will get upset with me if I squashed a spider .
Well , you don't tell them .
Sometimes I'm happy to squash a spider , right Depends . Some spiders are cute , though , right , you don't want to kill them , but some are just like a pest .
I don't know . I'm going to say that I don't believe there's any cute spiders . Maybe I haven't seen enough of a variety of spiders too .
They're not cute oh my gosh .
So I think we're going to finish here , because we're going to hop into the next episode , where you're talking about why online businesses need to make sure they're not neglecting video , and so you're going to drop some strategy and how , quite literally , because you're an expert at teaching people how to use online , like online video or video in general .
Is there any video that's not online these days ? But to increase their business sales ? Yeah , anything you want to add to that before we jump into the next episode and record that well , it's actually what you just mentioned there .
When I first launched my course , I call it the online video strategy blueprint , and for years I referred to it as online video , right . But the last couple of years , I'm like , why am I even saying online video ? Of course it's online video , right , exactly that .
So , you know , as I transitioned to naming the course of video strategist masterclass , I've also moved away from you know , very deliberately away from just referring to it as online video , because every bit , every bit of video content is online somewhere yeah yeah , now looking forward to the next episode . Got some uh , got some value to share , I'm sure .
And , um , yeah , look , look forward to diving in cool .
Well , thanks for getting to know me and letting like me get to know you and catch up for a bit . And , listener , as you are listening in the show notes below , if you're listening far enough into the future will be a link that you can click on to go directly to the next episode , where Bit and I will talk . Not online video , just video , just video .
Strategy for online businesses . And so until then , until the next time that you see me or hear from me , be blessed , take care and goodbye .