Join Josh Appelman as he shares insights into revitalizing multifamily properties through strategic repositioning and hands-on management. Discover how his team targets distressed assets, implements extensive renovations, and achieves sustainable growth in competitive markets like Cincinnati and Dayton. From overcoming challenges with property management to enhancing tenant retention through superior service, Josh discusses the meticulous approach that propels his portfolio towards long-term suc...
Jul 05, 2024•43 min•Ep. 40
In this episode of the Apartments Operators Podcast, our hose, Joseph Gozlan, is joined by Steven Weinstock, a very experienced multifamily operator that brings a perspective of an investor/operator spanning across two full cycles! Steven owned anything from small 2-4 units properties to large apartment communities and shares his experience over the last couple of decades and his insights about where the market is going in 2024. 00:00 01:34 How Steven got started investing in real estate 02:50 W...
Apr 17, 2024•44 min•Ep. 39
Aaron Ford joins the Apartments Operators Podcast to share with host Joseph Gozlan his hybrid approach between in-house processes and 3rd party management companies. Aaron owns about 250 units (with no partners!). All small properties under 50 units and managed to find an interesting balance between relying on a 3rd party management company and running all the management in-house. 00:00 00:48 Who is Aaron Ford? 03:59 Aaron's Hybrid Model Management 06:41 How the hybrid system works 11:28 What as...
Sep 21, 2023•42 min•Ep. 38
Thanks to travel delays I missed my flight to NC and thus didn't get to present this on the 2023 MFINCon so I recorded it and put it out here for everyone that wanted to participate in my session. 01:05 Introduction 01:51 Joseph Gozlan of EBG 04:07 Hear directly from our expert guests 05:44 The Decision 09:01 The Challenge 14:39 The Horror Stories 19:41 The Math 24:02 Self-Management 25:19 The Current Market 29:28 Quick Tips! ----------------------------------------------------------------------...
Jun 26, 2023•37 min•Ep. 37
Ken and Rachel Wick join Joseph Gozlan, Host of the Apartments Operators Podcast, and share their journey from career educators to multifamily owners and operators! 00:00 00:39 The Wicks Background 03:49 How do you choose a third-party management company? 06:52 Treat your property management company as your quarterback 09:08 Thoughts about starting your own property management 17:17 How the Wick couple execute their value add plans 21:56 Introduce a residents benefits package 23:26 Knowing your ...
Jun 22, 2023•38 min•Ep. 36
Joining Joseph Gozlan, host of the Apartments Operators Podcast, Ed Modzel shares how he started his multifamily journey when he turned 60(!) showing that it's really never too late to start investing in multifamily. 00:00 08:25 Ed's Process of Hiring a Property Management Company 10:09 Why you really shouldn't move to the property you're managing! 11:40 The most successful properties that we have are ones that we self-manage 12:59 Self-Management saved us from the COVID downfall 15:59 Before yo...
Jun 09, 2023•44 min•Ep. 35
Eric Upchurch joins host Joseph Gozlan on the Apartments Operators Podcast to share his journey from enlisted to owning & controlling a large portfolio of apartments! Eric started his real estate investing while being on Active Duty and has since created an organization dedicated to educating Active Duty members of the armed forces about the benefits of investing in real estate and helping them get started while still on active duty! 00:00 00:39 How Eric got started with real estate 02:37 Becomi...
Apr 11, 2023•43 min•Ep. 34
Tiffany Mittal joins Joseph Gozlan on the Apartments operators podcast to share her multifamily journey. From running section 8 properties in California to the realization that they need to move away to landlord-friendly Florida where they teamed up with Grant Cardon to develop an easier way for small multifamily operators to implement RUBs using their proprietary software called Utility Ranger. 00:00 04:42 Managing section 8 properties 05:21 Not all Section 8 tenants are equal 09:37 When select...
Apr 03, 2023•36 min•Ep. 33
James Kandasamy Joins host Joseph Gozlan on the Apartments Operators Podcast to share his multifamily Journey. James has syndicated, purchased, and sold thousands of units, self-managing from day one(!). James shares the benefits and challenges that come with self-managing thousands of units and why he chose to do a hotel conversion (spoiler: he made a LOT more money than conventional multifamily value-add) and why he now does a ground-up new construction of a large-scale multifamily community. ...
Mar 15, 2023•57 min•Ep. 32
Description: 00:40 Start of the Journey 01:33 Pay check is just not enough 05:01 They're doing a lot of surgical work with a spoon 05:59 the biggest challenges in the industry when it comes to third party property management 07:32 There's big disconnect between third party management companies and people that are buying value 08:48 The only thing that goes in favor of the bigger companies 09:10 we're operators, we're owners, we're investors. 13:47 field team and office team 16:17 It starts to ge...
Mar 10, 2023•38 min•Ep. 31
Jonathan New is an active duty Navy personnel and still managed to grow his multifamily portfolio with his partners to over 700 units! Jonathan joins Joseph Gozlan, host of the Apartments Operators podcast to discuss how their team operates multiple multifamily properties across multiple states and dealing with multiple different third-party property managers. 00:00 Intro03:22 We use third party management everywhere! 04:51 It's just all about networking! 05:50 Others might have the right fit, w...
Feb 28, 2023•30 min•Ep. 30
Episode 129: Increasing NOI by negotiations with utilities companies with Kevin Gardner - Apartments Operators Podcast In this episode of The Apartments Operators Podcast Joseph Gozlan is hosting Kevin Gardner. Kevin is providing a service many apartment operators haven't heard about: negotiating access agreements with utility providers like internet and cable! Watch through to see how Kevin's method can help increase your income through one-time payments and ongoing revenue share! 00:00 02:02 o...
Feb 03, 2023•26 min•Ep. 29
Shane Carter joins Joseph Gozlan on the Apartments Operators Podcast to share his over 25 years journey from buying small 4plex and 6plex properties to buying large institutional grade multifamily. Shane shares the challenges along the journey and his plans to create his own property management company in the near future. Episode 128: Stepping Up to Institutional Grade Multifamily with Shane Carter - Apartments Operators Podcast 00:00 06:12 there's no right way to make a third party property man...
Jan 26, 2023•38 min•Ep. 28
Joseph Gozlan hosts Steven Nguyen on the Apartments Operators Podcast Episode 127 to discuss how Steven grew his portfolio to over 90 units on his own with no partners and while still having a busy W2 job! Steven shares his insights and honestly admits some of the regrets he has from the journey. Episode 127: Zero to over 90 units while still working a W2 with Steven Nguyen 01:42 House Hacking: I lived in the master bedroom and I had to rent out the other 04:21 There is good debt, bad debt, and ...
Jan 10, 2023•41 min•Ep. 27
Derek Vickers joins Joseph Gozlan on The Apartments Operators Podcast to discuss the operations of mobile parks, ways to force appreciation in mobile home parks and how similar the challenges mobile home parks operators face to the ones multifamily operators face. Episode 126: Deep Dive into Mobile Home Parks Management with Derek Vickers 00:00 - pay more to do the job right 20:11 Good talent is worth paying more for! 22:56 Advantages of concentration! The economy of scale of managing multiple p...
Jan 04, 2023•44 min•Ep. 26
On this episode of the Apartments Operators Podcast, we are joined by Stewart Beal to discuss how he plans to shift his strategies for the new real estate market of 2023, How he built a portfolio of over 3,000 multifamily units, and how he created the infrastructure and the team to support this large operation! Episode 125: Shifting Strategies for the New Real Estate Market with Stewart Beal Thoughts about the current market, inflation, and rising interest rates Why sitting on the sideline and w...
Dec 16, 2022•40 min•Ep. 25
Paul Moore returns to the Apartments Operators Podcast to discuss how he and his fund expanded their portfolio from multifamily to it's close cousins the mobile home parks and the self storage facilities. We discuss the similarities to multifamily operations and the differences and hear Paul's thoughts about the future of these asset classes. If you're considering investing in multifamily properties, mobile home parks or self storage facilities, then you'll want to check out this episode! Episod...
Dec 08, 2022•36 min•Ep. 24
In this episode of The Apartments Operators Podcast, we're taking a deep dive into multi-family insurance. Calvin Roberts joins us to discuss the ins and outs of this important topic, from the basics of what it is to the biggest challenges that multifamily investors face when it comes to property damage and liability. We discussed what multi-family insurance is, the different types of coverage it offers, and how to find the right policy for your needs. Episode 123: Deep Dive into Multi-Family In...
Dec 02, 2022•40 min•Ep. 23
Episode 122: I Prefer Smaller Multifamily Assets Focusing on small properties can make you more money? Why 3rd party management works for small properties. Never trust your business to people just because they are friends of yours. Finding property management who owns the same property class as yours can be a game changer. Look for a property management company with the same goals as you. Identify your management team before you acquire. Look into the property management that is being used by th...
May 27, 2021•32 min•Ep. 22
Episode 121: Not all Third-Party Management companies are born equal From accountant to Investor to multifamily Syndicator How having a 3rd party management company can help you grow your portfolio. How to attract and retain the right and long-term tenants! Alina shares some of the challenges she faced with the 3rd party management. Using storage unit rental to boost your income. Residential vs Commercial Management Companies How being pets friendly can help with tenant retention! Websites: http...
May 20, 2021•34 min•Ep. 21
Feras Moussa joins us on The Apartments Operators Podcast to share his journey and discuss the real truth behind creating and running your own property management and furthermore, creating a 3rd party property management company that manages multifamily properties for other owners! Episode 120: The Real Math Behind Self Management with Feras Moussa - The Apartments Operators Podcast Ferras's journey from software to real estate How to modernize 3rd party property management It's better to know t...
May 13, 2021•43 min•Ep. 20
How Kelley leverages Multi Family to be a better mom! From a lone ranger to 160 million multifamily partnerships Know what your competitors are charging and never be afraid to test the waters and push boundaries Renovation on demand is always a good way to go for value add In house staff and skilled workers is the more efficient way to operate Realizing how you are forced to get creative when the going gets tough and learning how to handle it Tenant communication is one way to get through hard t...
Apr 29, 2021•43 min•Ep. 19
-How to go from hating your job to building a business you're passionate about -Think ahead and plan for your retirement -Focus on generating income or on allocating income -Why Jack chose 3rd party management over self-management -Lesson learned: Always dig deeper before selecting a management company -Recommendations are important but do your own research. -When selecting your management team it's important to interview the front liners (maintenance, leasing agent, managers, etc) -Make sure th...
Apr 22, 2021•47 min•Ep. 18
-The importance of finding a 3rd party management that knows how to work with the type of assets you own -Look for a team with an on-staff maintenance crew -Good accounting systems are vital! -Establishing a consistent communication schedule with your team -5 things to ask yourself to figure out if you should replace your management team -Why retention is the most efficient way to save money and increase income -Importance of customer service for your tenants Website: www.higinvestor.com Podcast...
Dec 04, 2020•40 min•Ep. 17
- How to get started early. - Management is a hands-on business - It's surprisingly easy for the operations to go south if you're not paying attention to it. - Execution is the key. - Learn how to manage employees based on their performance not on your emotion. - 3rd party over self-management? - Do your due diligence. - It's always a good thing to ask around or get referrals when selecting a management company. - People is everything! - Never expect that everything will be perfect. - Having a c...
Nov 19, 2020•36 min•Ep. 16
Focus on asset management From self-management to 3rd party - Going the other way! You got to have a solid budget to start self-management Finding good property management by looking at their organizational structure. Look for a company that has the resources to run the business. Always look for a management company that pays attention to you before starting business with them. It's better to get a smaller management company that's committed to your business needs Never stop paying attention to ...
Nov 12, 2020•54 min•Ep. 15
The acquisition phase will take you 2-6 months but the operation part will be from 6 to 60 years! Residential and industrial will be the shining star for this pandemic. You need 3rd party management for experience, contact, network and marketing. An efficient Technological infrastracture can help you manage and track everything to know what's going on. Constant communication is key. It's better to get somebody who has enough expereince to guide you rather than to learn things the hard way and lo...
Aug 21, 2020•46 min•Ep. 14
Making the transition from 3rd party to self-management Know what to look for in a manager Get someone who knows what they're doing, not just a warm body. Don't hire based on how they talk, verify they can actually perform. Find out what you are doing wrong and learn from it. Always give back to your tenants Be firm and approachable at the same time. Company efficiency is a sure way to save. Utilities ARE controllable! "You are not leasing apartments, they are just boxes, you are leasing custome...
Aug 13, 2020•54 min•Ep. 13
Organic growth from the first duplex to 500 units Keeping the business within the family Growth through leveraging your network Managing a diverse property class without a 3rd party management Having a solid maintenance line up can help you save money. "The common-sense approach on how to take care of a client" Good, prompt, maintenance is the key to retaining your tenants Take care of your tenant and you'll be set Rewarding good tenants, especially the long term ones! Always look forward, be po...
Aug 06, 2020•42 min•Ep. 12
From Single Family to Multifamily business. Multi Family is not a passive income business. Be fully aware of your skill set. Know if your property management company is also active in your other market location Choose your third party management depending on their clientele Look for stabilized assets. Be involved with your property management Basic fundamentals about customer service is always important Most effective ways to save. Staying on top of amenities and technology is the best way to sa...
Jul 10, 2020•53 min•Ep. 11
