Jack Rubin's Subscription Behemoth Will Cross $70M While Growing 300% - podcast episode cover

Jack Rubin's Subscription Behemoth Will Cross $70M While Growing 300%

The Andrew Faris Podcast
Aug 01, 2023•53 min
--:--
--:--
Listen in podcast apps:
Apple Podcasts
Spotify
Download
YouTube
Overcast
Pocket Casts
Episodes.fm
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

I might be more bullish on Jack Rubin's Purdy & Figg than any other brand on which I've personally worked.

That's because not only does the UK-based natural cleaning product brand have the core financial markers of a successful subscription brand (ridiculous repeat rate, low churn, good margins), but it's co-founder and co-CEO, Jack Rubin, has all the markers of a successful ecommerce operator (smart, humble, relentlessly focused on the drivers of his shareholder value–especially contribution margin).

Even after working with Jack as a business coach for months, I was repeatedly knocked back by his insights.

Frankly, this is one of the most insight-loaded episodes I've ever released. Soak it up.

EPISODE HIGHLIGHTS

  • [00:00:09] Subscription e-commerce business success.
  • [00:06:13] Product experience drives customer retention.
  • [00:11:23] Subscription brands prioritize future value.
  • [00:17:37] Subscription model with strategic pricing.
  • [00:23:19] Testing beats received wisdom.
  • [00:25:07] Testing and adapting drives success.
  • [00:31:02] Measurement and clear targets drive success.
  • [00:36:40] Predicting customer behavior is crucial.
  • [00:39:49] Tracking metrics for effective forecasting.
  • [00:45:38] Weekly forecasting improves business performance.
  • [00:48:55] Data-driven decision making is key.
  • [00:51:13] Generosity and thoughtfulness create value.

EPISODE SPONSOR

Virtual assistants can be helpful. Virtual professionals can transform your business. Get connected to incredible ecommerce talent from the Philippines with More Staffing by visiting ⁠⁠⁠www.morenow.co⁠⁠⁠.

REFERENCED IN THE EPISODE:

FOLLOW UP WITH JACK

FOLLOW UP WITH ANDREW

EPISODE MUSIC

For the best experience, listen in Metacast app for iOS or Android