The Analytics Power Hour - podcast cover

The Analytics Power Hour

Michael Helbling, Moe Kiss, Tim Wilson, Val Kroll, and Julie Hoyeranalyticshour.io
Attend any conference for any topic and you will hear people saying after that the best and most informative discussions happened in the bar after the show. Read any business magazine and you will find an article saying something along the lines of "Business Analytics is the hottest job category out there, and there is a significant lack of people, process and best practice." In this case the conference was eMetrics, the bar was….multiple, and the attendees were Michael Helbling, Tim Wilson and Jim Cain (Co-Host Emeritus). After a few pints and a few hours of discussion about the cutting edge of digital analytics, they realized they might have something to contribute back to the community. This podcast is one of those contributions. Each episode is a closed topic and an open forum - the goal is for listeners to enjoy listening to Michael, Tim, and Moe share their thoughts and experiences and hopefully take away something to try at work the next day. We hope you enjoy listening to the Digital Analytics Power Hour.

Episodes

#274: Real Talk About Synthetic Data with Winston Li

Synthetic data: it's a fascinating topic that sounds like science fiction but is rapidly becoming a practical tool in the data landscape. From machine learning applications to safeguarding privacy, synthetic data offers a compelling alternative to real-world datasets that might be incomplete or unwieldy. With the help of Winston Li , founder of Arima , a startup specializing in synthetic data and marketing mix modelling, we explore how this artificial data is generated, where its strengths truly...

Jun 24, 202558 min

#273: Data Products Are... Assets? Platforms? Warehouses? Infrastructure? Oh, Dear. With Eric Sandosham

Is it just us, or are data products becoming all the rage? Is Google Trends a data product that could help us answer that question ? What actually IS a data product? And does it even matter that we have a good definition? If any of these questions seem like they have cut and dried answers, then this episode may just convince you that you haven't thought about them hard enough! After all, what is more on-brand for a group of analysts than being thrown a question that seems simple only to dig in t...

Jun 10, 20251 hr 10 min

#272: When the Metric is Calculated and Complex with Dan McCarthy

No matter how simple a metric's name makes it sound, the details are often downright devilish. What is a website visit? What is revenue? What is a customer? Go one level deeper with a metric like customer acquisition cost (CAC) or customer lifetime value (CLV or LTV, depending on how you acronym), and things can get messy in a hurry. In some cases, there are multiple "right" definitions, depending on how the metric is being used. In some cases, there are incentive structures to thumb the definit...

May 27, 20251 hr 4 min

#271: It Might Be Irrational, but Let's Talk Behavioral Science with Dr. Lindsay Juarez

Data that tracks what users and customers do is behavioral data. But behavioral science is much more about why humans do things and what sorts of techniques can be employed to nudge them to do something specific. On this episode, behavioral scientist Dr. Lindsay Juarez from Irrational Labs joined us for a conversation on the topic. Nudge vs. sludge, getting uncomfortably specific about the behavior of interest, and even a prompting of our guest to recreate and explain a classic Seinfeld bit ! Fo...

May 13, 20251 hr

#270: AI and the Analyst. We've Got It All Figured Out.

We finally did it: devoted an entire episode to AI. And, of course, by devoting an episode entirely to AI, we mean we just had GPT-4o generate a script for the entire show, and we just each read our parts. It's pretty impressive how the result still sounds so natural and human and spontaneous. It picked up on Tim's tendency to get hot and bothered, on Moe's proclivity for dancing right up to the edge of oversharing specific work scenarios, on Michael's knack for bringing in personality tests, on...

Apr 29, 20251 hr 1 min

#269: The Ins and Outs of Outliers with Brett Kennedy

How is an outlier in the data like obscenity? A case could be made that they're both the sort of thing where we know it when we see it, but that can be awfully tricky to perfectly define and detect. Visualize many data sets, and some of the data points are obvious outliers, but just as many (or more) fall in a gray area—especially if they're sneaky inliers. z-score, MAD, modified z-score, interquartile range (IQR), time-series decomposition, smoothing, forecasting, and many other techniques are ...

Apr 15, 20251 hr 8 min

#268: You Get an Insight! And YOU Get an Insight! with Chris Kocek

Do you cringe at the mere mention of the word, "insights"? What about its fancier cousin, "actionable insights"? We do, too. As a matter of fact, on this episode, we discovered that Moe has developed an uncontrollable reflex: any time she utters the word, her hands shoot up uncontrolled to form air quotes. Alas! Our podcast is an audio medium! What about those poor souls who got hired into an "Insights & Analytics" team within their company? Egad! Nonetheless, inspired by an email exchange w...

Apr 01, 20251 hr 7 min

#267: Regression? It Can be Extraordinary! (OLS FTW. IYKYK.) with Chelsea Parlett-Pelleriti

Why? Or… y? What is y? Why, it's mx + b! It's the formula for a line, which is just a hop, a skip, and an error term away from the formula for a linear regression! On the one hand, it couldn't be simpler. On the other hand, it's a broad and deep topic. You've got your parameters, your feature engineering, your regularization, the risks of flawed assumptions and multicollinearity and overfitting, the distinction between inference and prediction... and that's just a warm-up! What variables would y...

Mar 18, 20251 hr 1 min

#266: AI Projects: From Obstacles to Opportunities

In celebration of International Women’s Day, this episode of Analytics Power Hour features an all-female crew discussing the challenges and opportunities in AI projects. Moe Kiss, Julie Hoyer and Val Kroll, dive into this AI topic with guest expert, Kathleen Walch , who co-developed the CPMAI methodology and the seven patterns of AI (super helpful for your AI use cases!). Kathleen has helpful frameworks and colorful examples to illustrate the importance of setting expectations upfront with all s...

Mar 04, 202559 min

#265: Connected Wellness in the Age of AI with Michael Tiffany

Every listener of this show is keenly aware that they are enabling the collection of various forms of hyper-specific data. Smartphones are movement and light biometric data collection machines. Many of us augment this data with a smartwatch, a smart ring, or both. A connected scale? Sure! Maybe even a continuous glucose monitor (CGM)! But… why? And what are the ramifications both for changing the ways we move through life for the better (Live healthier! Proactive wellness!) and for the worse (pr...

Feb 18, 202555 min

#264: When the Analyst’s Toolbox Includes Assessing the Zeitgeist with Erika Olson

We all know that data doesn't speak for itself, but what happens when multiple instruments of measurement contain flaws or gaps that impede our ability to measure what matters on their own? Turning to our intuition and triangulation of what's happening in the broader macro sense can often help explain our understanding of our customers' ever-changing choices, opinions, and actions. Thankfully we had Erika Olson , co-founder of fwd. — which in our opinion is essentially the Freakonomics of market...

Feb 04, 20251 hr 8 min

#263: Analytics the Right Way

Every so often, one of the co-hosts of this podcast co-authors a book. And by “every so often” we mean “it’s happened once so far.” Tim, along with (multi-)past guest Dr. Joe Sutherland , just published Analytics the Right Way: A Business Leader's Guide to Putting Data to Productive Use , and we got to sit them down for a chat about it! From misconceptions about data to the potential outcomes framework to economists as the butt of a joke about the absolute objectivity of data (spoiler: data is n...

Jan 21, 20251 hr 6 min

(Bonus) 2024 Listener Survey...Wrapped!

The start of a new year is a great time for reflection as well as planning for the year ahead. Join us for this special bonus episode where we talk through some of our favorite learnings and takeaways from our 2024 listener survey and some of the ways we’ve already been able to put that feedback into practice! We also have some freebies and helpful nuggets to share with our listeners, so be sure to tune in to learn more. For complete show notes, including links to items mentioned in this episode...

Jan 14, 202523 min

#262: 2025 Will Be the Year of... with Barr Moses

Every year kicks off with an air of expectation. How much of our Professional Life in 2025 is going to look a lot like 2024? How much will look different, but we have a pretty good idea of what the difference will be? What will surprise us entirely—the unknown unknowns? By definition, that last one is unknowable. But we thought it would be fun to sit down with returning guest Barr Moses from Monte Carlo to see what we could nail down anyway. The result? A pretty wide-ranging discussion about dat...

Jan 07, 20251 hr 8 min

#261: 2024 Year in Review

Ten years ago, on a cold dark night, a podcast was started, 'neath the pale moonlight. There were few there to see (or listen), but they all agreed that the show that was started looked a lot like we. And here we are a decade later with a diverse group of backgrounds, perspectives, and musical tastes (see the lyrics for "Long Black Veil" if you missed the reference in the opening of this episode description) still nattering on about analytics topics of the day. It's our annual tradition of looki...

Dec 24, 20241 hr 4 min

#260: Once Upon a Data Story with Duncan Clark

Data storytelling is a perpetually hot topic in analytics and data science. It's easy to say, and it feels pretty easy to understand, but it's quite difficult to consistently do well. As our guest, Duncan Clark, co-founder and CEO of Flourish and Head of Europe for Canva, described it, there's a difference between "communicating" and "understanding" (or, as Moe put it, there's a difference between "explaining" and "exploring"). Data storytelling is all about the former, and it requires hard work...

Dec 10, 20241 hr

#259: Dateline Data

There's data, data everywhere, including in the media! Data often gets collected, analyzed, published in a study, covered by a journalist, and then distilled down to a headline. The opportunities for lost-in-translation (or lost-in-simplification? Lost-in-summarization?) misfires are many. We tried an experiment—each of the available co-hosts brought some headlines that made them raise an eyebrow, and we tested our own data literacy (data skepticism) with a real-time review. The parallels to the...

Nov 26, 20241 hr 2 min

#258: Goals, KPIs, and Targets, Oh My! with Tim Wilson

KPIs? Really? It’s 2024. Can’t we just ask Claude to generate those for us? We say… no. There are lots and lots of things that AI can take on or streamline, but getting meaningful, outcome-oriented alignment within a set of business partners as they plan a campaign, project, or initiative isn’t one of them! Or, at least, we’re pretty sure that’s what our special guest for this episode would say. He’s been thinking about (and ranting about) organizations’ failure to take goal establishment, KPI i...

Nov 12, 20241 hr 6 min

#257: Analyst Use Cases for Generative AI

udging by the number of inbound pitches we get from PR firms, AI is absolutely going to replace most of the work of the analyst some time in the next few weeks. It’s just a matter of time until some startup gets enough market traction to make that happen (business tip: niche podcasts are likely not a productive path to market dominance, no matter what Claude from Marketing says). We’re skeptical. But that doesn’t mean we don’t think there are a lot of useful applications of generative AI for the...

Oct 29, 20241 hr 6 min

#256: Live at MeasureCamp Chicago

For the first time since they've been a party of five, all of the Analytics Power Hour co-hosts assembled in the same location. That location? The Windy City. The occasion? Chicago's first ever MeasureCamp! The crew was busy throughout the day inviting attendees to "hop on the mic" with them to answer various questions. We covered everything from favorite interview questions to tips and tricks, with some #hottake questions thrown in for fun. During the happy hour at the end of the day, we also r...

Oct 15, 20241 hr 27 min

#255: Dear APH-y: Career Inflection Points

To data analyst, or to data science? To individually contribute, or to manage the individual contributions of others? To mid-career pivot into analytics, or to… oh, hell yes! That last one isn’t really a choice, is it? At least, not for listeners who are drawn to this podcast. And this episode is a show that can be directly attributed to listeners. As we gathered feedback in our recent listener survey, we asked for topic suggestions, and a neat little set of those suggestions were all centered a...

Oct 01, 202459 min

#254: Is Your Use of Benchmarks Above Average? with Eric Sandosham

It's human nature to want to compare yourself or your organization against your competition, but how valuable are benchmarks to your business strategy? Benchmarks can be dangerous. You can rarely put your hands on all the background and context since, by definition, benchmark data is external to your organization. And you can also argue that benchmarks are a lazy way to evaluate performance, or at least some co-hosts on this episode feel that way! Eric Sandosham , founder and partner at Red &amp...

Sep 17, 20241 hr 5 min

#253: Adopting a Just In Time, Just Enough Data Mindset with Matt Gershoff

While we don’t often call it out explicitly, the driving force behind much of what and how much data we collect is driven by a "just in case" mentality: we don't know exactly HOW that next piece of data will be put to use, but we better collect it to minimize the potential for future regret about NOT collecting it. Data collection is an optionality play—we strive to capture "all the data" so that we have as many potential options as possible for how it gets crunched somewhere down the road. On t...

Sep 03, 20241 hr 8 min

#252: The Ever-Shifting Operating Environment of the Data Professional

Broadly writ, we’re all in the business of data work in some form, right? It’s almost like we’re all swimming around in a big data lake, and our peers are swimming around it, too, and so are our business partners. There might be some HiPPOs and some SLOTHs splashing around in the shallow end, and the contours of the lake keep changing . Is lifeguarding…or writing SQL…or prompt engineering to get AI to write SQL…or identifying business problems a job or a skill? Does it matter? Aren’t we all just...

Aug 20, 202452 min

#251: The Continued Rise of the Analytics Engineer with Dumky de Wilde

We're seeing the title "Analytics Engineer" continue to rise, and it’s in large part due to individuals realizing that there's a name for the type of work they've found themselves doing more and more. In today's landscape, there's truly a need for someone with some Data Engineering chops with an eye towards business use cases. We were fortunate to have the one of the co-authors of The Fundamentals of Analytics Engineering , Dumky de Wilde , join us to discuss the ins and outs of this popular rol...

Aug 06, 20241 hr 1 min

#250: Real World Data (RWD) Lessons from Healthcare-land with Dr. Lewis Carpenter

A claim: in the world of business analytics, the default/primary source of data is real world data collected through some form of observation or tracking. Occasionally, when the stakes are sufficiently high and we need stronger evidence, we'll run some form of controlled experiment, like an A/B test. Contrast that with the world of healthcare, where the default source of data for determining a treatment's safety and efficacy is a randomized controlled trial (RCT), and it's only been relatively r...

Jul 23, 20241 hr 5 min

#249: Three Humans and an AI at Marketing Analytics Summit

How good are humans at distinguishing between human-generated thoughts and AI-generated…thoughts? Could doing an extremely unscientific exploration of the question also generate some useful discussion? We decided to dig in and find out with a show recorded in front of a live audience at Marketing Analytics Summit in Phoenix! With Michael in the role of Peter Sagal , Julie, Tim, and Val went head-to-GPU by answering a range of analytics-oriented questions. Two co-hosts delivered their own answers...

Jul 09, 202446 min

#248: The Fundamentally Fascinating World of APIs with Marco Palladino

Application Programming Interfaces (APIs) are as pervasive as they are critical to the functioning of the modern world. That personalized and content-rich product page with a sub-second load time on Amazon? That's just a couple-hundred API calls working their magic. Every experience on your mobile device? Loaded with APIs. But, just because they're everywhere doesn't mean that they spring forth naturally from the keystrokes of a developer. There's a lot more going on that requires real thought a...

Jun 25, 20241 hr 8 min

#247: Professional Development, Analytically Speaking with Helen Crossley

Professional development is a big topic—way more than just thinking about what job you want in five years and setting milestones along the way. Thankfully we had Helen Crossley , Senior Director of Marketing Science at Meta, join Michael, Moe, and Val to dive deep into this topic! We explored how to set really good, meaningful goals, the challenges across each stage from junior analyst to leader, and how to give great feedback. We also spent quite a bit of time discussing the new challenges that...

Jun 11, 20241 hr 3 min

#246: I've Got 99 Analytical Methodologies and Need to Pick Just One

From running a controlled experiment to running a linear regression. From eyeballing a line chart to calculating the correlation of first differences. From performing a cluster analysis because that’s what the business partner asked for to gently probing for details on the underlying business question before agreeing to an approach. There are countless analytical methodologies available to the analyst, but which one is best for any given situation? Simon Jackson from Hypergrowth Data joined Moe,...

May 28, 202455 min
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