Today's guest is David Arbour, Service Delivery Manager and Senior ServiceNow Architect at GlideFast Consulting in Louisiana. Founded in 2015, GlideFast is a consulting firm that is dedicated exclusively to ServiceNow. As an Elite ServiceNow Partner, they are committed to the success of our clients and employees. In everything they do, their top priorities are exceeding client expectations and delivering exceptional service and solutions to business challenges. GlideFast's expert team of develop...
Apr 07, 2021•23 min
Today's guest is Martin Miller, former Director of Site Reliability Engineering at Blackhawk Network. Martin works with business owners and executives to deliver productized solutions and improve user experience and service delivery. He brings process and building expertise in software design and development, enterprise architecture, deployment, data security and compliance. He has a proven track record of success directing cross-functional and multi-site teams in agile scrum environments, combi...
Apr 06, 2021•12 min
Today's guest is Núria Bertomeu Castelló, Director of Natural Language Processing at YUKKA Lab in Berlin. Founded in 2016, YUKKA Lab provides fact-based actionable insights to the financial markets. With YUKKA Labs Augmented Language Intelligence, it generates a systematic and efficient overview of topics and trends observed in the financial news. YUKKA's self-developed algorithms are leading-edge, containing Natural Language Processing, Machine Learning and Deep Learning. Their solutions enable...
Apr 06, 2021•17 min
Today's guest is Siddarth Ranganathan, Director of Data Science, BI & Analytics at Nintex, who are the global standard for process management and automation. Founded in 2006, more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes. In the episode, Siddarth will tell you about: What he has learned on his j...
Apr 05, 2021•27 min
Today's guest is Daniel Feller, Director of Data Science at Rightway Healthcare in New York. Founded in 2017, Rightway Healthcare is a technology and services company radically simplifying the healthcare experience for clients and members. Rightway provides members with the support, advocacy and technology, helping navigate them to the highest quality, most cost-efficient doctors and facilities for their care. This optimization and guidance helps simplify healthcare for members and reduce health...
Apr 02, 2021•20 min
Today's guest is Alexander Vershinskiy, Global OSS Architect & Implementation Team Manager at Syntax in North Carolina. Since 1972, Syntax has been providing comprehensive technology solutions to businesses of all sizes with thousands of customers trusting Syntax with their IT services and ERP needs. Today, Syntax is a leading Managed Cloud Provider for Mission-Critical Enterprise Applications. Alexander is responsible for Syntax's global OSS Platform based on ServiceNow. He is a high perfor...
Mar 31, 2021•19 min
Today's guest is Severin Messenbrink, Technical Lead at everphone in Berlin. Founded in 2016, everphone is a clever way to equip your workforce with smartphones and tablets. everphone reduces your costs while making employees happier and more productive. everphone sources, configures and deploys rental smartphones and tablets in your company. They also protect your data and organize repairs and returns. Don’t waste your valuable time handling smart devices. Take control with a few clicks usi...
Mar 30, 2021•14 min
Today's guest is Alessio Fanelli, Vice President at 645 Ventures in New York. Founded in 2013, 645 Ventures is an early-stage venture capital firm that partners with exceptional founders who are building iconic companies. They invest at the Seed and Series A stages and leverage their Voyager software platform to enable their Success team and Connected Network to help founders scale to the growth stage. 645 Ventures invest in four main areas: SaaS for the Second Wave, Citizen Professionals, The E...
Mar 29, 2021•24 min
Today's guest is Lou Zhang, Director of Data Science at MachineMetrics. Founded in 2014, MachineMetrics is manufacturing’s first Industrial IoT Platform for Machines. They transform analytics into action through universal machine connectivity, cloud data Infrastructure and communication workflows that optimize machine operation. Extensible both in the cloud and at the edge, the platform is powering vertically-focused use cases for manufacturers to digitize legacy manufacturing processes and driv...
Mar 26, 2021•24 min
Today's guest is Saurabh Dubey, Director of Digital Lighthouse at KPMG in Denver, Colorado. Saurabh has over 17 years of experience in the Consulting and Professional Services business, and have been playing a span of roles in advisory, sales, delivery, operations and managed services. He has worked across several industries, with a primary focus in Technology, Media and Telecommunication, with a primary focus on expanding the Technology sector business. Saurabh is currently part of KPMG's Digit...
Mar 24, 2021•24 min
Today's guest is Konstantin Kugler, Co-Founder and Head of Product at Laya Technologies in Munich. Laya are running the most advanced and flexible smart packaging platform to power the leading travel retail brands of tomorrow. They have developed an advanced Machine Learning-based technology to dynamically package personalised trips in realtime while integrating all product categories for which it has won multiple awards such as Deloitte Technology Fast50 and Forbes AI30. Laya creates a massive,...
Mar 23, 2021•16 min
Today's guest is Kevin Johnson, Head of Data Science at Favor Delivery in Austin, Texas. Founded in 2013, Favor is the easiest way to get anything you want in your city delivered to your door in under an hour. Whether it’s lunch at the office, groceries for home or those errands you just don’t have time for, your personal assistant (we call them Runners) can deliver it in just a few taps. Favor currently operates in over 100 cities across Texas. In the episode, Kevin will discuss: The great work...
Mar 19, 2021•17 min
Today's guest is Mark Scott, Senior Platform Architect at ServiceNow in Phoenix, Arizona. Servicenow make the world of work, work better for people. They deliver digital workflows that create great experiences and unlock productivity. With 6,200+ customers, they serve around 80% of the Fortune 500 and were listed on the 2020 list of Fortune World’s Admired Companies. In the episode, Mark will tell you about: His journey working in the ServiceNow ecosystem, Key advice when starting to implement S...
Mar 17, 2021•19 min
Today's guest is Martin Dachselt, CEO at Bayes eSports in Berlin. Founded in 2018, Bayes Esports delivers unprecedented opportunities for rights holders to utilize and monetize esports data of pro-level leagues and tournaments through our extensive partner network of media and betting companies. They are the go-to address for the Esports Data Industry for data right holders, consumers and service providers alike. Bayes powers the innovative products of their customers with a wide range of standa...
Mar 16, 2021•25 min
Today's guest is Brandon Allgood, Senior Vice President of Data Science & AI at Valo Health in San Francisco. Founded in 2019, Valo are using cloud computing as well as longitudinal and human data to create an entirely new drug discovery and development process. With 15 years of experience in large scale cloud and distributed computing, AI and mathematical modeling, Brandon currently manages the development and application of Valo's AI platform and is responsible for Valo's overall technolog...
Mar 15, 2021•27 min
Today's guest is Shabaz Patel, Director of Data Science at One Concern in San Francisco. Founded in 2015, One Concern is a Resilience as a Service solution that brings disaster science, together with machine learning, for better decision-making. They quantify resilience from catastrophic perils, empowering leaders to measure, mitigate, and monetize risk so disasters aren’t so disastrous. Shabaz leads the Data Science team who are responsible for building models for the One Concern product. The t...
Mar 12, 2021•14 min
Today's guests are Hichem Guemiri, CEO and Noel Nathan, VP of Partner Alliances & Advisory Services at HGC Technologies in Montreal. As a ServiceNow Elite Partner, HGC Technologies design and build innovative solutions to ensure their clients obtain the value they seek from their cloud investments. They are focused entirely on providing advisory, operations and development services exclusively on the ServiceNow & PagerDuty SaaS Platforms, allowing clients to augment, improve and evolve t...
Mar 10, 2021•39 min
Today's guest is Dr. Gero Decker, Co-Founder and CEO at Signavio in Berlin. Founded in 2009, Signavio enables organizations to keep up with the pace, volume and complexity of change. Their Business Transformation Suite, which serves more than 1000 customers around the globe across all industries, is the smarter way to continuously translate between strategy and execution. In the episode, Gero will discuss: The motivation for setting up Signavio, How they are applying AI to improve business proce...
Mar 09, 2021•21 min
Today's guest is Naushad UzZaman, CTO and co-founder at Blackbird AI in New York. Founded in 2017, Blackbird.AI uses machine learning and interdisciplinary human intelligence to combat disinformation. Their proprietary AI-Driven SaaS platform is aimed at providing a more automated understanding of disinformation campaigns and harmful digital media. Blackbird.AI provides real-time actionable insights for disinformation countermeasures to governments, Fortune 500/Global 1000 brands, and citizens. ...
Mar 08, 2021•30 min
Today's guest is Jair Vercosa, Co-Founder and CTO at Flieber . Founded in 2019, Flieber is democratizing supply-chain operations for marketplace sellers, so that anyone can not only sell products online but also have efficient operations that allow for lower investment and higher margins. Companies are trying to solve specific problems, such as freight-forwarding, trucking and fulfilment, but the end-to-end supply-chain continues to be disconnected...Until now. Flieber's process connects supplie...
Mar 05, 2021•16 min
Today's guest is Subbu Palaniappan, Director of IT Corporate Applications at Hitachi Vantara in Denver, Coloado. Subbu is a Global Technology Leader with 18 years of progressive global experience managing IT projects, processes, applications and teams. He is currently responsible for the architecture, engineering and support of the ServiceNow, RPA and Integrations platforms at Hitachi Vantara. Hitachi Vantara guides our customers from what’s now to what’s next by solving their digital challenges...
Mar 03, 2021•27 min
Today's guest is Nils Lenke, VP and GM APPs BU at Cerence in Aachen, Germany. Founded in 2019, Cerence is the global industry leader in creating unique, moving experiences for the mobility world. Whether it’s connected cars, autonomous driving, e-vehicles or buildings, Cerence is mapping the road ahead. As an innovation partner to the world’s leading automakers and mobility OEMs, it is helping advance the future of connected mobility through intuitive, powerful interaction between humans and the...
Mar 02, 2021•19 min
Today's guest is Alex Collmer, Founder & CEO at Vidmob in New York. Founded in 2015, VidMob is the world's leading platform for Intelligent Creative. They provide an end-to-end technology solution for all of a brand’s creative needs. It is an integrated platform combining AI-powered creative analytics with a production workflow system connected to a global network of expert creators. VidMob’s platform dramatically improves ad campaign ROI through actionable creative insights, faster creative...
Mar 01, 2021•27 min
Today's guest is Gregory Garrett, VP of Cybersecurity at Perspecta . Founded in 2018, Perspecta brings a diverse set of capabilities to US government customers in defense, intelligence, civilian, health care and state and local markets. With offerings in mission services, digital transformation and enterprise operations, their team of 14,000 engineers, analysts, investigators and architects work tirelessly to not only execute the mission but build and support the backbone that enables it. In the...
Feb 24, 2021•31 min
Today's guest is Dennis Proppe, Chief AI Officer at CrossEngage in Berlin. Founded in 2015, CrossEngage is the Customer Operating System for growing your customer base into valuable, individual customer relationships. To make the infamous Marketing Flywheel spin, brands need to focus on creating an exceptional customer experience for every single customer while at the same time allocating their marketing budgets to the right activities. CrossEngage are convinced that the smart leveraging of cust...
Feb 23, 2021•18 min
Today's guest is Chris Norris, Chief Technology Officer at Wheel in Austin, Texas. Founded in 2018, Wheel is changing the way healthcare works with the leading virtual care infrastructure for companies and the best work opportunities for clinicians. Their mission is to change the way healthcare works by putting clinicians first because, at Wheel, they know that happier clinicians make healthier patients! With over 25 years of experience within Software Engineering, Chris has a rare track-record ...
Feb 22, 2021•24 min
Today's guest is Jeffrey Tefertiller, CIO Advisor, Executive ITSM Consultant and Founder at Service Management Leadership . Jeffrey is an experienced executive leader with twenty-seven years of leading initiatives and organizations with large teams, a broad span of control and P&L responsibilities. He has a strong passion for customer experience and satisfaction with the ability to take complex problems and create solutions for varied audiences, from the C-level down to all levels of the org...
Feb 19, 2021•13 min
Today's guest is Mark Ceely, Founder and CEO at Beck Strategies . Mark is an accomplished business leader with over 20 years of combined project management, business management, leadership and technical experience in multiple industries. He has extensive experience in Program Management, IT Service Management, IT Operations Management, Process Consulting, Governance, Value delivery from Business/IT alignment and Business Continuity. In 2018, Mark co-founded Beck Strategies, a Service Disabled Ve...
Feb 17, 2021•29 min
Today's guest is Kevin Smith, Head of Analytics & AI at Contovista . Bsed in Zurich, Contovista enables data-driven banking with their white-label software and data analytics services to allow financial institutions to optimize their digital banking experience and gain actionable customer insights. They help to understand, engage and serve customers better based on the enrichment of financial data and machine learning which empowers organizations to increase customer retention and share of w...
Feb 16, 2021•19 min
Today's guest is Su Huang, Head of Data Strategy at Datavant . Founded in 2017, Datavant connects healthcare data to eliminate the silos of healthcare information that hold back innovative medical research and improved patient care. They help data owners manage the privacy, security, compliance and trust required to enable safe data sharing. Su is an energetic and results-oriented business leader who steadfastly plans and executes towards big goals. She is comfortable diving deep into data as we...
Feb 15, 2021•28 min
