Southwest’s Big Changes are Done, Now What?
Feb 02, 2026•35 min•Ep. 84
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Episode description
Southwest made big changes in the past year, including the introduction of checked bag fees and assigned seating. Jon Ostrower, Brian Sumers and Brett Snyder talk about where the shifts take the airline with two Southwest executives – COO Andrew Watterson, and EVP and CFO Tom Doxey.
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