Forecasting Loyalty: Twilio's CustomerAI Unveils Predictive Features for Churn Prevention
Jan 28, 2024•7 min
Episode description
In this episode, we delve into the realm of customer loyalty as Twilio introduces new features in CustomerAI, enabling predictive capabilities to foresee and prevent churn. Join me for a solo exploration, where we dissect the intricacies and potential impact of this innovative advancement in customer relationship management.
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