The African Customer Experience Podcast - podcast cover

The African Customer Experience Podcast

Maureen Atebawone, Founder - BawoniCX•bawoniconsult.com
Business
Explore the heart of customer experience and service in Africa, unraveling challenges, successes, and cultural influences. Join host Maureen Atebawone as she unveils distinctive African customer stories, sparking insightful dialogues about effective service training, cultural alignment, and redefining experiences. Drawing from her wealth of expertise as a seasoned Customer Experience consultant and coach, Maureen Atebawone brings a unique perspective to the podcast.
Last refreshed: ⓘ
Follow this podcast in the Metacast mobile app to refresh it and see new episodes.
Follow on
Apple Podcasts
Spotify
RSS
YouTube
Overcast
Pocket Casts
Episodes.fm
Download Metacast podcast app
Podcasts are better in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episodes

04: Anita Punjabi: Customer Experience in Ghana, running Sunshine Salad Bar during COVID-19 and 20 years in the Restaurant Business

Anita Punjabi is the amazing owner of Sunshine Salad Bar...a restaurant that offers a warm, welcoming atmosphere, friendly staff, huge portions and of course..excellent salads! Anita joins me to discuss everything from customer experience, COVID-19 to her experience running a business a restaurant in Ghana for the last 20 years. Anita's insight into employee training and it's contribution to the longevity of her business is definitely worth listening to. Customer service and Customer Experience ...

May 13, 2020•45 min•Season 1Ep. 4

03: Covid-19, Lockdown in Accra...

I woke up at 5am to make sure I had LP Gas for my kitchen...That was my first customer experience in the midst of COVID19...there have been so much more. Listen to this episode to find out what lockdown was like for me, living in Accra.

May 08, 2020•16 min

02: Vegan In Accra

I talk to Helen, a Youtube vlogger (The Ordinary Fit Girl) and a friend who recently moved back to Ghana about what her experience has been like being a Vegan in Accra. She provides insight into the best restaurants to check out, the struggle with waiters at food establishments as well as what good customer experience looks like to her.

Oct 18, 2019•18 min

01: Meet The Host

A Quick introduction about the host of The African CX Podcast, Maureen Atebawone and why she started this podcast.

Jun 07, 2019•3 min•Season 1Ep. 1
Hosted on Spotify for Creators (Anchor)
For the best experience, listen in Metacast app for iOS or Android