018: The Value of Coaching Culture in Organizations

In this podcast interview, Karen Hailwood highlights the value of culture and leadership in organizations and how it held them strong during the pandemic. Hear how leaders at Phocas Software worked together daily and how the organization’s value around humanity and ‘family first’ galvanized everyone to pivot as needed, look after customers, and support one another. Karen is Executive Coach and Chief People Officer at Phocas Software in Sydney, Australia.