2022-12-08. Recession-proofing Your Promotion - podcast episode cover

2022-12-08. Recession-proofing Your Promotion

Dec 08, 202220 minSeason 1Ep. 5
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Episode description

Paul role-plays as Jim, a hapless and cranky young product/project manager at some company or other. Jim hankered for a promotion, oh how he hankered, but now there's a recession looming, and Jim—well, he's never experienced one before. So he's come to ask Rich for advice. How do you thrive in a recession? What do you need to do to get the big account, or the big promotion, when things are looking kind of dire? Rich, of course, has bullet points.

Transcript

Paul Ford

hey Rich. let's imagine instead of being Paul, I'm Jim. I am a mid-level person. I'm a manager at an organization. Okay? And I have been reading the paper and the paper says that a recession is coming. I've never seen one of these before. What are they?

Rich Ziade

they? You're 29, aren't you?

Paul Ford

Yes, I am.

Rich Ziade

am. Um, essentially, the American economy, by default is supposed to grow

Paul Ford

It's the best part about it.

Rich Ziade

and then sometimes it. Stops growing or grows a lot less. It recedes. Ooh, yeah.

Paul Ford

tide going out.

Rich Ziade

Yeah. And what happens with recessions is if you're still kind of humming along, assuming growth, you could fall through the cracks. You could. You could. So what happens is businesses, the economy in general kind of hangs back. Christmas budget, Christmas gift budget goes down, parties get smaller. Companies spend less. Companies hire less. When companies hire less, that means, oh, companies give less raises. That means you have less spending power.

So it's this vicious cycle of sort of a throttling down of the economy. Um, and it's, it can be, it can be. It can be rough.

Paul Ford

So about two years ago I got promoted to associate product director. Congratulations, Thank you. Thank you. And I'm

Rich Ziade

Who's ass did you kiss to get that promotion?

Paul Ford

Well, I,

Rich Ziade

I know you don't appreciate me even insinuating

Paul Ford

such I advocated for myself. I filled out my self review. I was, I was,

Rich Ziade

Congrats Jim. Congrats.

Paul Ford

So, I would normally be up for a promotion again this year. I want to make associate senior product director,

Rich Ziade

which I assume would mean a raise as

Paul Ford

I'd love a raise. I, when I go on all the various websites that tell me how to be, yeah. They seem to either be focused on getting me to start a union.

Rich Ziade

Mm-hmm.

Paul Ford

Mm-hmm. getting me to, uh, accept that I'm going to get laid off and telling me what to do. Or they tell me, just hold on, hold on, go to your job and keep your head really low. And I'm suspicious of all that because deep down I work for a pretty big organization. I was pretty ambitious. I get good reviews, I get, you know, three stars, four stars, you know, I get a.

Rich Ziade

usually get a bonus at the end of.

Paul Ford

I usually get a small bonus at the end of the year.

Rich Ziade

you might be worried about that too, in these tough times.

Paul Ford

I'm, yes, I wanna buy a house, and here we are and the US economy is contracting and you're about 700 years older than I am so, is that right? Should I just not buy a house? Should I just kind of hide under the desk and hope that the grim reaper doesn't come for me? What am I supposed to do?

Rich Ziade

I'm not gonna get into whether you should buy a house or not. Uh, that's a personal choice. And you have to look at that in the context of the, of your entire financial picture. Do not hide under the desk. That's a bad scene.

Paul Ford

Okay.

Rich Ziade

So what, what you wanna do? Look, let me speak from the perspective of. of, you know, a business, uh, entrepreneur who had hundreds of people work for me. There's a calculation you do, which is, how critical is this person to the org? Like, render yourself absolutely key, such that if they touch the bandaid, not even rip it off, it is absolute pain for them. Render yourself critical. So hiding under the desk is probably not gonna succeed. You're probably not gonna be able to do that.

Paul Ford

Okay, fine. So it

Rich Ziade

get out of get, get up, sit in your chair.

Paul Ford

It sounds like what you're saying is I, whenever I do anything, I should email my boss.

Rich Ziade

No, don't do that. That's not good either.

Paul Ford

So what do I do?

Rich Ziade

Um, If you take a look at what the mechanisms are for why a business would be stable and thrive, right? You are in the machine. You are one of the gears in the machine. Continuing to put yourself. And render yourself key to stability and growth for that company means that they need you. Such that when they do have to sit down and that's a grim, I've been in that meeting where you have to kind of sit down and like look at the list and we gotta shave off X dollars. It's actually very clinical.

Is it? Oh, we cannot let Jim go. That would just be devastating. We're not gonna do it. it.

Paul Ford

Let me be Paul for a minute, Jim, and I'll talk to Jim. Jim, can you hear me? Yes, I can hear you. Okay, Jim, what you need to do is be aware of the fact that when it gets tough, you're a line on a spreadsheet because everything's aligned on a spreadsheet. The CEO is aligned on a spreadsheet. Yes, they're all there. When they do these meetings, the CEO's there and his salary is there, like it's

Rich Ziade

Bosses have bosses, even CEOs,

Paul Ford

and so somewhere down that list is you, Jim. You are an fte, a full-time employee, and your salary is. Yeah, And your position is known and the value you bring to the organization is calculated in some sort of hand wavy way. You gotta figure out, you're a little cell on that spreadsheet and you gotta figure out how to start waving a flag. You gotta come out of that

Rich Ziade

Yeah.

Paul Ford

But it's not about getting attention to you. Don't draw attention to yourself as a line on a spreadsheet,

Rich Ziade

especially for senior people. Senior people frown on that. They, they read it pretty quickly and they're like, oh, you don't value my time.

Paul Ford

Okay, so you're telling me I'll be Jim again. You're telling me, rich, that if they are, my entire job is to make sure that if they look at that spreadsheet and think, what if we get rid of the gym line? They go, Ooh, hold on a minute. Okay.

Rich Ziade

Yes. Well, they, they will, they will do that, right? Like they, they will do that down the list. Usually it's layers below. It's like, Hey, department head, you need to go shave off 800 grand off your, off your next year's budget. Give me the names.

Paul Ford

But this is inhuman and I'm a valuable person, rich.

Rich Ziade

I know, but recessions test the existential will of companies,

Paul Ford

Again, this is Paul Recessions are wonderful for spreadsheet vendors and terrible for employees.

Rich Ziade

They're rough. I mean, and, and you know what, what drives them? What drives them is this sense that. Under the status quo, the whole endeavor may be at risk, so we're gonna have to, um, uh, shed some weight. We're gonna have to throw some, some stuff off the boat, right? Like, yeah, there's, because we don't want the whole thing to sink. That's the driver, right?

Paul Ford

All right, rich. I accept that I'm aligned on a spreadsheet and I accept that you're gonna tell me what to do and that I need to do it. So I go to work, I log in. I do my tasks in the, in the, the task management system. I email my boss, I talk

Rich Ziade

Sounds like a pretty lousy job.

Paul Ford

Well, I do pretty well. I work from home. I have a good setup and I have a nice window I look out of and a golden retriever, and I'm a mid-level project manager.

Rich Ziade

Do you go to work at all?

Paul Ford

No. Well, we don't really go to work that much anymore. The office is there.

Rich Ziade

You should go to work

Paul Ford

Why? Everybody's remote now?

Rich Ziade

Well, I, I think part of rendering, rendering yourself critical and elevating your visibility and connecting with others, frankly. Um, uh, part I think, I think it's hard to get noticed when you're home, uh, when they have to make these hard decisions to feel it, to feel like you have to show your, you know, your productivity highlight reel during that one meeting you. have once a week for 30 minutes with your boss is not great.

Paul Ford

See, you're saying I should go in and, and go to every office and talk to everyone and show them that I'm there?

Rich Ziade

I think, I think connecting with others is a valuable part of the tool set to rendering yourself important and essential to a place. Yes, and I think it's good.

Paul Ford

But hold Let me be Paul again. Hey, Jim. When you go into the office, your job is not to walk around and tell everybody how great you are you are. Here's your job. What are you working on? How's that going? Is there anything I can do to

Rich Ziade

connect?

Paul Ford

All right. I'll be Jim again, rich. I'm willing to go into the office at least three days a week and I'll, I'll ask people what they're up to and I don't mind. A little extra work.

Rich Ziade

Um, if you're a manager, you may be worried about your hitting your numbers or you may be worried about, um. The.

Paul Ford

wait, rich, my manager's job is to advocate for his people and build their careers.

Rich Ziade

That's part of his job. It's part of his job, his job. And again, we're gonna have to grossly generalize here, maybe to hit a certain sales target or it maybe to make sure, um, the, um, the qa, uh, R uh, failure rate is less than 1% for the widgets that come outta the factory. Who knows what, how people's success gets measured differently depending on what their job is. Part of it is, of course, keeping their team happy, and that should be part of it.

The best thing you can do is to internalize goals of your manager. It is an amazingly powerful thing to do because what you're essentially saying is, I feel your pain and I'm here to help you.

Paul Ford

but I don't wanna become a suck up brown-nosing piece of garbage.

Rich Ziade

Jim, you've got broader issues. That's clear. I don't know if it's a dad thing, but here we are. Um, nobody, good manager. Don't respond well to sucking up. They never do. They just never do. In fact, they, they see right through it. Um, and they're like, they feel swindled.

Paul Ford

Okay, rich, I'm gonna go into the office and I'm gonna say hi to people. I'll have a cup of coffee and then I'm gonna go to my boss's office. What do you want me to say?

Rich Ziade

How are things?

Paul Ford

Okay. How are things? You be the boss.

Rich Ziade

How are things? Um, oh, you're asking me right

Paul Ford

Sure.

Rich Ziade

Um, Good. The Philly office, the numbers just came in. Um, I don't know how to bring them up. Uh, we expected better, um, better deals to come through. They're not coming through. Um, I, I'm wondering if we should throw an event or spend on Mark. I don't know. Um, but I gotta roll these up. Boston looks good. New York looks good. Philly. Um, Is falling short. And I'm, I'm a little anxious about it cuz they're gonna look at Northeast. They don't care that it's Philly.

Paul Ford

Hey, boss. Do you

Rich Ziade

you can call me Rich Jim? Oh, you've worked for me for seven years. You still call me Boss.

Paul Ford

Thanks, Mr. Rich. Can I have the Philly numbers for a minute? I'll, I'm not gonna share 'em with anybody, but I do think with Boston, we did a nice thing with that platform

Rich Ziade

Yeah,

Paul Ford

marketing work, and so I was part of that and I, I don't know, maybe this'll work. I don't know. I just wanna see. Is that cool?

Rich Ziade

Yeah, go take, I mean, sure. Just don't, you know, don't broadcast out. Not a lot of people know yet.

Paul Ford

Are you around? Okay. Let me just, I, I'll, I'll report back. I'll send you an email or I'll come by.

Rich Ziade

Okay. That okay. End scene.

Paul Ford

Okay. so that you're telling me that in order to thrive in a recession, I have to deliver value to the company more so than I might be doing now.

Rich Ziade

I, I mean, the company is, you know, I I, it always amazes me how sunflowers bend towards the sun. It's actually kinda wild companies are gonna bend towards the actors within them that make it more successful and resilient. That is a natural sort of weird, macro social outcome of companies. That's just how the world works. Um,

Paul Ford

but I'm still crabby about this. It seems to all be about money.

Rich Ziade

Yeah. Well, no, not necessarily. You could be in a nonprofit and a nonprofit may be trying to find a new donor, or there's a big whatever. Um, companies have most companies most, let's, let's zoom out. Most organizations have, um, motivat. in a macro sense. Right? Uh, and and what are those motivations? They are oftentimes to make money for their owners and to take care of their employees, employees to provide a stable place to work for people.

But ultimately you don't start a comp, I be wary of the company whose mission statement is to pri provide people with stable jobs. It can't be that, that can't be the end.

Paul Ford

That's the role of a union.

Rich Ziade

That's the role of a union. That's the role of a government, that's a role of a commune,

Paul Ford

Not of a government that hires people, but of a government policy.

Rich Ziade

a policy, a company, a, a company performing as a selfish actor brings stability, and that is counterintuitive because it sounds greedy and selfish, but that's not what it is

Paul Ford

We're back to the spreadsheet, and this is hard. This part is very hard because, you know, it, it essentially is one of those narratives where people go, you know, God, they just treat people like lines on a spreadsheet. And the actual honest answer is yes, you do. When you work at in management at a company a. A big part of your week is you look at a list of humans and resources on a spreadsheet and you sum them up and you go, how's that going?

And once a month somebody comes and shows you the spreadsheet again and says, looks like we're going this direction. And you go, boy, we're gonna have to change that spreadsheet. That is tough. Like,

Rich Ziade

That is tough.

Paul Ford

But, but I, I really do feel like when we, when, as you're giving these points, right, The recession makes that spreadsheet more important every day to your bosses. And you need to know that you're on it and it doesn't mean you're good or bad or whatever. I remember processing really hard when I was in my twenties trying to figure out like the fact that I could be laid off. Was really upsetting to me. It didn't feel fair or right. Like I would do my job.

And then there were times where I did a terrible job and I kept expecting to get laid off and nobody cared. So it goes in all sorts of different

Rich Ziade

Of course,

Paul Ford

Being on the spreadsheet sucks, but I don't, there is no, it is above the pay grade of and Ford advisors to fix that. Like that's, you know. So Rich, okay. I'm gonna do these things. It still feels like I'm sucking up to my boss, but I'm gonna believe that by being helpful, that's okay.

Rich Ziade

Yeah.

Paul Ford

Anything else? That's gonna turn me into a suck up in office. Brown Nosing Weasel employee.

Rich Ziade

Uh, I, no, uh, but I will give you some bad news and then hopefully a way to navigate outta the bad news. You may do all of this and you may do real well, and you may still not get, you may still not get what you deserve. Um, humans, uh, defend their territory. They defend their status. Um, if a manager, if your sees you as an absolute rockstar. Uh, the good ones advocate for you.

I wanna see you get promoted, the bad ones, um, view you as a threat and will actually either a, take credit for your work and not recognize, not, not help you, um, project. Your abilities in, in a way that'll, that'll benefit you because they see it as a threat to them. Right.

Paul Ford

fair, let them take credit for your work as long as they also do advocate for you. Yes, yes. Don't, don't get upset if they take credit for your work, get upset if they take credit for your work and then suppress your success.

Rich Ziade

and here is the number one anti-political, the most, no, let me do it again. Here is the most powerful political tool you can use. Your work, it is going to get out. Word will get out. Talk to your peers. Talk about how. Solve the thing openly, and it is a brutally neutralizing thing, and I'm saying this as, as someone who ran an agency and helped our clients navigate really rough political waters, the number one thing we would say to them is, get this workout and everyone will line.

And will get on your side because they will want to be near your success work. Your work output is the most powerful political tool.

Paul Ford

here is. This is a very abstract lesson, but it's completely real. Social reality is nowhere near as pot. As reality, reality,

Rich Ziade

reality.

Paul Ford

But people forget that because they can't see or touch reality. Reality, especially we were building digital things. But the true, it's, it's true of opening the new store or going into the new market or dealing with the problem in front of you. The, what people immediately react to is, well, you know, Mike is gonna get really upset about this. Yeah, we need to work around that. And now everybody's orienting around, Mike getting upset.

If you can just go do your work, and maybe you do need to go home and not be at the office for a minute, but more likely you just need to go in the office. You can get some work done. You'll be amazed at how much more stable you are. If you find yourself constantly working around what humans expect as opposed to getting something done, then start looking. Because you will be the first on the block and you may not have the ability to change that.

Rich Ziade

Yeah. Your work output, your work product is much more powerful than oral arguments.

Paul Ford

It's real It's

Rich Ziade

It's just the reality of

Paul Ford

But not in the local, not this week, this but over a six month period. And that's the hardest thing to process. And in fact, what it does is it gets everybody motivated to be political.

Rich Ziade

Yes, that's right. That's right.

Paul Ford

All right, rich.

Rich Ziade

hang in there, everyone, um, uh, I don't know if there will be a recession regardless. I don't know if we need to,

Paul Ford

David Solomon says there will be, and he's a dj.

Rich Ziade

Well, David Solomon, the CEO of Goldman

Paul Ford

Sachs, and he's a

Rich Ziade

said there's a possibility there will be a

Paul Ford

Do you think he has a little DJ booth in his office at Goldman Sachs and when he brings you in to yell at you, he's just like, hold on a minute. And then he like puts up his hand cuz the drop is coming and then it's like you're.

Rich Ziade

Ah, that's a rough, that's a drop.

Paul Ford

I don't think that you can DJ a reduction in force at Goldman Sachs. I think that's not cool. cool. So I doubt he

Rich Ziade

doesn't, I don't think he

Paul Ford

the board would have a strong

Rich Ziade

Um, we, uh, we hope you find this useful.

Paul Ford

Poor Jim. Jim's a little crabby. He needs to get in the office and just like perk up and put on a bow.

Rich Ziade

Um, hit us up, we. At Ziade Ford on Twitter, we are everywhere. Podcasts go and hello at Ziade ford.com. If you've got topic ideas or you need advice on anything, we are here in the spirit of generosity. Paul,

Paul Ford

hang in there folks. Recessions happen. We will get through it and uh, we'll keep talking. We'll keep figuring it all out rich. That's what we do.

Rich Ziade

Kitty cat hanging off a tree, a tree

Paul Ford

Hang in there

Rich Ziade

in there. Have a great week.

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