201: Toxic Clients - Part 2

In this episode we'll delve deeper into how to avoid toxic clients, or at least minimize their toxicity as much as possible.   Check out the prior episode for a full discussion of the key indicators of toxicity in people.   Show Notes

• Google "how to spot toxic people"
• A sample firm policy for accepting clients (i.e. avoiding toxic people)
• A sample procedure for getting rid of toxic clients
• A sample engagement agreement that lists reasons you will not continue working with a client.

General Resources

• The 80/20 Principle (my email newsletter)
• The 5 Pillars of a Tech-Powered Law Practice
• The Inner Circle (an online community for law firm owners)

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