How Prisma Health’s Transparency Program Increased Provider Appointments by 50%
Jun 09, 2020•56 min
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Episode description
Learn how Prisma Health implemented a transparency program that boosted web traffic and increased appointment requests by 50%! Theresa Varughese, Patient Experience Officer at Prisma Health and David Clinkscales, Patient Experience Program Analyst at Prisma Health discuss how their team gained physician buy-in and created a transparent comment review process.
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