That's How to Successfully Onboard New Clients!

Project Manager Mark Cunningham joins me to share his thoughts on how to go about onboarding new clients to a project in a way that ensures a successful outcome and builds strong working relationships. Mark discusses some of his own process, which involves using empathy to understand your client's needs, and asking the right questions to get a better sense of what success looks like for your client.

You can connect with Mark on LinkedIn.